Distributed service‐level agreement management with smart contracts and blockchain

The current cloud market is dominated by a few providers, which offer cloud services in a take‐it‐or‐leave‐it manner. However, the dynamism and uncertainty of cloud environments may require the change over time of both application requirements and service capabilities. The current service‐level agreement (SLA) management solutions cannot easily guarantee a trustworthy, distributed SLA adaptation due to the centralized authority of the cloud provider who could also misbehave to pursue individual goals. To address the above issues, we propose a novel SLA management framework, which facilitates the specification and enforcement of dynamic SLAs that enable one to describe how, and under which conditions, the offered service level can change over time. The proposed framework relies on a two‐level blockchain architecture. At the first level, the smart SLA is transformed into a smart contract that dynamically guides service provisioning. At the second level, a permissioned blockchain is built through a federation of monitoring entities to generate objective measurements for the smart SLA/contract assessment. The scalability of this permissioned blockchain is also thoroughly evaluated. The proposed framework enables creating open distributed clouds, which offer manageable and dynamic services, and facilitates cost reduction for cloud consumers, while it increases flexibility in resource management and trust in the offered cloud services

Enforcing trustworthy cloud SLA with witnesses: A game theory–based model using smart contracts

There lacks trust between the cloud customer and provider to enforce traditional cloud SLA (Service Level Agreement) where the blockchain technique seems a promising solution. However, current explorations still face challenges to prove that the off-chain SLO (Service Level Objective) violations really happen before recorded into the on-chain transactions. In this paper, a witness model is proposed implemented with smart contracts to solve this trust issue. The introduced role, “Witness”, gains rewards as an incentive for performing the SLO violation report, and the payoff function is carefully designed in a way that the witness has to tell the truth, for maximizing the rewards. This fact that the witness has to be honest is analyzed and proved using the Nash Equilibrium principle of game theory. For ensuring the chosen witnesses are random and independent, an unbiased selection algorithm is proposed to avoid possible collusions. An auditing mechanism is also introduced to detect potential malicious witnesses. Specifically, we define three types of malicious behaviors and propose quantitative indicators to audit and detect these behaviors. Moreover, experimental studies based on Ethereum blockchain demonstrate the proposed model is feasible, and indicate that the performance, ie, transaction fee, of each interface follows the design expectations

Applications of Blockchain in Business Processes: A Comprehensive Review

Blockchain (BC), as an emerging technology, is revolutionizing Business Process Management (BPM) in multiple ways. The main adoption is to serve as a trusted infrastructure to guarantee the trust of collaborations among multiple partners in trustless environments. Especially, BC enables trust of information by using Distributed Ledger Technology (DLT). With the power of smart contracts, BC enforces the obligations of counterparties that transact in a business process (BP) by programming the contracts as transactions. This paper aims to study the state-of-the-art of BC technologies by (1) exploring its applications in BPM with the focus on how BC provides the trust of BPs in their lifecycles; (2) identifying the relations of BPM as the need and BC as the solution with the assessment towards BPM characteristics; (3) discussing the up-to-date progresses of critical BC in BPM; (4) identifying the challenges and research directions for future advancement in the domain. The main conclusions of our comprehensive review are (1) the study of adopting BC in BPM has attracted a great deal of attention that has been evidenced by a rapidly growing number of relevant articles. (2) The paradigms of BPM over Internet of Things (IoT) have been shifted from persistent to transient, from static to dynamic, and from centralized to decentralized, and new enabling technologies are highly demanded to fulfill some emerging functional requirements (FRs) at the stages of design, configuration, diagnosis, and evaluation of BPs in their lifecycles. (3) BC has been intensively studied and proven as a promising solution to assure the trustiness for both of business processes and their executions in decentralized BPM. (4) Most of the reported BC applications are at their primary stages, future research efforts are needed to meet the technical challenges involved in interoperation, determination of trusted entities, confirmation of time-sensitive execution, and support of irreversibility

Cloud technology options towards Free Flow of Data

This whitepaper collects the technology solutions that the projects in the Data Protection, Security and Privacy Cluster propose to address the challenges raised by the working areas of the Free Flow of Data initiative. The document describes the technologies, methodologies, models, and tools researched and developed by the clustered projects mapped to the ten areas of work of the Free Flow of Data initiative. The aim is to facilitate the identification of the state-of-the-art of technology options towards solving the data security and privacy challenges posed by the Free Flow of Data initiative in Europe. The document gives reference to the Cluster, the individual projects and the technologies produced by them

Quality of service, security and trustworthiness for network slices

(English) The telecommunications' systems are becoming much more intelligent and dynamic due to the expansion of the multiple network types (i.e., wired, wireless, Internet of Things (IoT) and cloud-based networks). Due to this network variety, the old model of designing a specific network for a single purpose and so, the coexistence of different and multiple control systems is evolving towards a new model in which the use of a more unified control system is able to offer a wide range of services for multiple purposes with different requirements and characteristics. To achieve this situation, the networks have become more digital and virtual thanks to the creation of the Software-Defined Networking (SDN) and the Network Function Virtualization (NFV).Network Slicing takes the strengths from these two technologies and allows the network control systems to improve their performance as the services may be deployed and their interconnection configured through multiple-transport domains by using NFV/SDN tools such as NFV-Orchestrators (NFV-O) and SDN Controllers. This thesis has the main objective to contribute to the state of the art of Network Slicing, with a special focus on security aspects towards the architectures and processes to deploy, monitor and enforce secured and trusted resources to compose network slices. Finally, this document is structured in eight chapters: Chapter 1 provides the motivation and objectives of this thesis which describes to where this thesis contributes and what it was expected to study, evaluate and research. Chapter 2 presents the background necessary to understand the following chapters. This chapter presents a state of the art with three clear sections: 1) the key technologies necessary to create network slices, 2) an overview about the relationship between Service Level Agreements (SLAs) and network slices with a specific view on Security Service Level Agreements (SSLAs), and, 3) the literature related about distributed architectures and systems and the use of abstraction models to generate trust, security, and avoid management centralization. Chapter 3 introduces the research done associated to Network Slicing. First with the creation of network slices using resources placed multiple computing and transport domains. Then, this chapter illustrates how the use of multiple virtualization technologies allows to have more efficient network slices deployments and where each technology fits better to accomplish the performance improvements. Chapter 4 presents the research done about the management of network slices and the definition of SLAs and SSLAs to define the service and security requirements to accomplish the expected QoS and the right security level. Chapter 5 studies the possibility to change at certain level the trend to centralise the control and management architectures towards a distributed design. Chapter 6 follows focuses on the generation of trust among service resources providers. This chapter first describes how the concept of trust is mapped into an analytical system and then, how the trust management among providers and clients is done in a transparent and fair way. Chapter 7 is devoted to the dissemination results and presents the set of scientific publications produced in the format of journals, international conferences or collaborations. Chapter 8 concludes the work and outcomes previously presented and presents possible future research.(Català) Els sistemes de telecomunicacions s'estan tornant molt més intel·ligents i dinàmics degut a l'expansió de les múltiples classes de xarxes (i.e., xarxes amb i sense fils, Internet of Things (IoT) i xarxes basades al núvol). Tenint en consideració aquesta varietat d'escenaris, el model antic de disseny d'una xarxa enfocada a una única finalitat i, per tant, la una coexistència de varis i diferents sistemes de control està evolucionant cap a un nou model en el qual es busca unificar el control cap a un sistema més unificat capaç d'oferir una amplia gama de serveis amb diferents finalitats, requeriments i característiques. Per assolir aquesta nova situació, les xarxes han hagut de canviar i convertir-se en un element més digitalitzat i virtualitzat degut a la creació de xarxes definides per software i la virtualització de les funcions de xarxa (amb anglès Software-Defined Networking (SDN) i Network Function Virtualization (NFV), respectivament). Network Slicing fa ús dels punts forts de les dues tecnologies anteriors (SDN i NFV) i permet als sistemes de control de xarxes millorar el seu rendiment ja que els serveis poden ser desaplegats i la seva interconnexió a través de múltiples dominis de transport configurada fent servir eines NFV/SDN com per exemple orquestradors NFV (NFV-O) i controladors SDN. Aquesta tesi té com a objectiu principal, contribuir en diferents aspectes a la literatura actual al voltant de les network slices. Més concretament, el focus és en aspectes de seguretat de cara a les arquitectures i processos necessaris per desplegar, monitoritzar i aplicar recursos segurs i fiables per generar network slices. Finalment, el document es divideix en 8 capítols: El Capítol 1correspon a la introducció de la temàtica principal, la motivació per estudiar-la i els objectius plantejats a l'inici dels estudis de doctorat. El Capítol 2 presenta un recull d'elements i exemples en la literatura actual per presentar els conceptes bàsics i necessaris en relació a les tecnologies NFV, SDN i Network Slicing. El Capítol 3 introdueix el lector a les tasques i resultats obtinguts per l'estudiant respecte l'ús de network slices enfocades en escenaris amb múltiples dominis de transport i posteriorment en la creació i gestió de network slices Híbrides que utilitzen diferents tecnologies de virtualització. El Capítol 4 s'enfoca en l'ús d’eines de monitorització tant en avaluar i assegurar que es compleixen els nivells esperats de qualitat del servei i sobretot de qualitat de seguretat de les network slices desplegades. Per fer-ho s'estudia l'ús de contractes de servei i de seguretat, en anglès: Service Level Agreements i Security Service Level Agreements. El Capítol 5 estudia la possibilitat de canviar el model d'arquitectura per tal de no seguir centralitzant la gestió de tots els dominis en un únic element, aquest capítol presenta la feina feta en l'ús del Blockchain com a eina per canviar el model de gestió de recursos de múltiples dominis cap a un punt de vista cooperatiu i transparent entre dominis. El Capítol 6 segueix el camí iniciat en el capítol anterior i presenta un escenari en el qual a part de tenir múltiples dominis, també tenim múltiples proveïdors oferint un mateix servei (multi-stakeholder). En aquest cas, l'objectiu del Blockchain passa a ser la generació, gestió i distribució de paràmetres de reputació que defineixin un nivell de fiabilitat associat a cada proveïdor. De manera que, quan un client vulgui demanar un servei, pugui veure quins proveïdors són més fiables i en quins aspectes tenen millor reputació. El Capítol 7 presenta les tasques de disseminació fetes al llarg de la tesi. El Capítol 8 finalitza la tesi amb les conclusions finals.Postprint (published version

Strategic and Blockchain-based Market Decisions for Cloud Computing

The cloud computing market has been in the center of attention for years where cloud providers strive to survive by either competition or cooperation. Some cloud providers choose to compete in the market that is dominated by few large providers and try to maximize their profit without sacrificing the service quality which leads to higher user ratings. Many research proposals tried to contribute to the cloud market competition. However, the majority of these proposals focus only on pricing mechanisms, neglecting thus the cloud service quality and users satisfaction. Meanwhile, cloud providers intend to form cloud federations to enhance their services quality and revenues. Nevertheless, traditional centralized cloud federations have strict challenges that might hinder the members' motivation to participate in, such as formation of stable coalitions with long-term commitments, participants' trustworthiness, shared revenue, and security of the managed data and services. For a stable and trustworthy federation, it is vital to avoid blind-trust on the claimed SLA guarantees from the members and monitor the quality of service considering the various characteristics of cloud services. This thesis aims to tackle the issues of cloud computing market from the two perspectives of competition and cooperation by: 1) modeling and solving the conflicting situation of revenue, user ratings and service quality, to improve the providers position in the market and increase the future users' demand; 2) proposing a user-centric game theoretical framework to allow the new and smaller cloud providers to have a share in the market and increase users satisfaction through providing high quality and added-value services; 3) motivating the cloud providers to adopt a coopetition behavior through a novel, fully distributed blockchain-based federation's structure that enables them to trade their computing resources through smart contracts; 4) introducing a new role of oracle as a verifier agent to monitor the quality of service and report to the smart contract agents deployed on the blockchain while optimizing the cost of using oracles; and 5) developing a Bayesian bandit learning oracles reliability mechanism to select the oracles smartly and optimize the cost and reliability of utilized oracles. All of the contributions are validated by simulations and implementations using real-world data