Groupware Technology and Software Reuse

Computer-Supported Cooperative Work (CSCW) is a research field concerned with the design and implementation of systems to support cooperative work. Such systems are usually called Groupware. Although Software Reusability (SR) is not commonly mentioned as an issue in the CSCW community, there are some obvious overlaps in design issues and methodologies.\ud In this paper I will argue that reusability issues are of particular importance to groupware technology and relate our experiences in this matte

User-Oriented Authorization in Collaborative Environments

Access rights for collaborative systems tend to be rather complex, leading to difficulties in the presentation and manipulation of access policies at the user interface level. We confront a theoretical access rights model with the results of a field study which investigates how users specify access policies. Our findings suggest that our theoretical model addresses most of the issues raised by the field study, when the required functionality can be presented in an appropriate user interface

A grid-based approach for processing group activity log files

The information collected regarding group activity in a collaborative learning environment requires classifying, structuring and processing. The aim is to process this information in order to extract, reveal and provide students and tutors with valuable knowledge, awareness and feedback in order to successfully perform the collaborative learning activity. However, the large amount of information generated during online group activity may be time-consuming to process and, hence, can hinder the real-time delivery of the information. In this study we show how a Grid-based paradigm can be used to effectively process and present the information regarding group activity gathered in the log files under a collaborative environment. The computational power of the Grid makes it possible to process a huge amount of event information, compute statistical results and present them, when needed, to the members of the online group and the tutors, who are geographically distributed.Peer ReviewedPostprint (author's final draft

A parallel grid-based implementation for real time processing of event log data in collaborative applications

Collaborative applications usually register user interaction in the form of semi-structured plain text event log data. Extracting and structuring of data is a prerequisite for later key processes such as the analysis of interactions, assessment of group activity, or the provision of awareness and feedback. Yet, in real situations of online collaborative activity, the processing of log data is usually done offline since structuring event log data is, in general, a computationally costly process and the amount of log data tends to be very large. Techniques to speed and scale up the structuring and processing of log data with minimal impact on the performance of the collaborative application are thus desirable to be able to process log data in real time. In this paper, we present a parallel grid-based implementation for processing in real time the event log data generated in collaborative applications. Our results show the feasibility of using grid middleware to speed and scale up the process of structuring and processing semi-structured event log data. The Grid prototype follows the Master-Worker (MW) paradigm. It is implemented using the Globus Toolkit (GT) and is tested on the Planetlab platform

Two Case Studies of Subsystem Design for General-Purpose CSCW Software Architectures

This paper discusses subsystem design guidelines for the software architecture of general-purpose computer supported cooperative work systems, i.e., systems that are designed to be applicable in various application areas requiring explicit collaboration support. In our opinion, guidelines for subsystem level design are rarely given most guidelines currently given apply to the programming language level. We extract guidelines from a case study of the redesign and extension of an advanced commercial workflow management system and place them into the context of existing software engineering research. The guidelines are then validated against the design decisions made in the construction of a widely used web-based groupware system. Our approach is based on the well-known distinction between essential (logical) and physical architectures. We show how essential architecture design can be based on a direct mapping of abstract functional concepts as found in general-purpose systems to modules in the essential architecture. The essential architecture is next mapped to a physical architecture by applying software clustering and replication to achieve the required distribution and performance characteristics

An integrated approach for analysing and assessing the performance of virtual learning groups

Collaborative distance learning involves a variety of elements and factors that have to be considered and measured in order to analyse and assess group and individual performance more effectively and objectively. This paper presents an approach that integrates qualitative, social network analysis (SNA) and quantitative techniques for evaluating online collaborative learning interactions. Integration of various different data sources, tools and techniques provides a more complete and robust framework for group modelling and guarantees a more efficient evaluation of group effectiveness and individual competence. Our research relies on the analysis of a real, long-term, complex collaborative experience, which is initially evaluated in terms of principled criteria and a basic qualitative process. At the end of the experience, the coded student interactions are further analysed through the SNA technique to assess participatory aspects, identify the most effective groups and the most prominent actors. Finally, the approach is contrasted and completed through a statistical technique which sheds more light on the results obtained that far. The proposal draws a well-founded line toward the development of a principled framework for the monitoring and analysis of group interaction and group scaffolding which can be considered a major issue towards the actual application of the CSCL proposals to real classrooms.Peer ReviewedPostprint (author's final draft

Design and Implementation of an Intranet Security and Access Control System in Ubi-Com

Currently, most enterprise intranet systems process user information for security and access authentication purposes. However, this information is often captured by unauthorized users who may edit, modify, delete or otherwise corrupt this data. In addition, corruption can result from inaccurate communication protocols in the web browser. Therefore, a method is needed to prevent unauthorized or erroneous access and modification of data through the intranet. This paper proposes an efficient security procedure that incorporates a new model that allows flexible web security access control in securing information over the intranet in UC. The proposed web security access control system improves the intranet data and access security by using encryption and decryption techniques. It further improves the security access control by providing authentication corresponding to different security page levels relevant to public ownership and information sensitivity between different enterprise departments. This approach reduces processing time and prevents information leakage and corruption caused by mistakes that occur as a result of communication protocol errors between client PC's or mail security methods

Distributed-based massive processing of activity logs for efficient user modeling in a Virtual Campus

This paper reports on a multi-fold approach for the building of user models based on the identification of navigation patterns in a virtual campus, allowing for adapting the campus’ usability to the actual learners’ needs, thus resulting in a great stimulation of the learning experience. However, user modeling in this context implies a constant processing and analysis of user interaction data during long-term learning activities, which produces huge amounts of valuable data stored typically in server log files. Due to the large or very large size of log files generated daily, the massive processing is a foremost step in extracting useful information. To this end, this work studies, first, the viability of processing large log data files of a real Virtual Campus using different distributed infrastructures. More precisely, we study the time performance of massive processing of daily log files implemented following the master-slave paradigm and evaluated using Cluster Computing and PlanetLab platforms. The study reveals the complexity and challenges of massive processing in the big data era, such as the need to carefully tune the log file processing in terms of chunk log data size to be processed at slave nodes as well as the bottleneck in processing in truly geographically distributed infrastructures due to the overhead caused by the communication time among the master and slave nodes. Then, an application of the massive processing approach resulting in log data processed and stored in a well-structured format is presented. We show how to extract knowledge from the log data analysis by using the WEKA framework for data mining purposes showing its usefulness to effectively build user models in terms of identifying interesting navigation patters of on-line learners. The study is motivated and conducted in the context of the actual data logs of the Virtual Campus of the Open University of Catalonia.Peer ReviewedPostprint (author's final draft

The Development of an On-line Submission and Peer Review System

Online submission and peer review is emerging as the next step forward for many journal publishers in an ever increasing drive to take advantage of technological improvements in transferring data electronically over the internet. The Electronic Submission and PEer REview (ESPERE) project was initiated in 1996 as an electronic Libraries (eLib) initiative of the Higher Education Funding Council for England (HEFCE). Subsequently the project continued as a self-funding group composed of a consortium of learned society and commercial journal publishers intent on utilising the changes in technology to improve the services they provide to their authors as well as cutting their costs and increasing efficiencies