AISR Connections, Fall 2011 (2011-2012 Orientation Issue)

Yearly publication of AISR Connections for 2011-2012. Issue includes: FACT Program Incorporates iPads Classroom Technologies & Videoconferencing Jefferson Digital Commons Posts Half Million Downloads The mission of Academic & Instructional Support & Resources (AISR) is to strengthen the educational, research and clinical activities of the Jefferson community by providing knowledge-based information, developing and managing instructional technologies and content, supporting and managing campus classroom technologies, and providing leadership in scholarly communication and publishing

Cognitive consequences of clumsy automation on high workload, high consequence human performance

The growth of computational power has fueled attempts to automate more of the human role in complex problem solving domains, especially those where system faults have high consequences and where periods of high workload may saturate the performance capacity of human operators. Examples of these domains include flightdecks, space stations, air traffic control, nuclear power operation, ground satellite control rooms, and surgical operating rooms. Automation efforts may have unanticipated effects on human performance, particularly if they increase the workload at peak workload times or change the practitioners' strategies for coping with workload. Smooth and effective changes in automation requires detailed understanding of the congnitive tasks confronting the user: it has been called user centered automation. The introduction of a new computerized technology in a group of hospital operating rooms used for heart surgery was observed. The study revealed how automation, especially 'clumsy automation', effects practitioner work patterns and suggest that clumsy automation constrains users in specific and significant ways. Users tailor both the new system and their tasks in order to accommodate the needs of process and production. The study of this tailoring may prove a powerful tool for exposing previously hidden patterns of user data processing, integration, and decision making which may, in turn, be useful in the design of more effective human-machine systems

AISR Connections Fall 2012 (2012-2013 Orientation Issue)

Yearly publication of AISR Connections for 2012-2013. Issue includes: Scott Library renovations New library catalog Clinical Resources Support Jefferson Digital Commons The mission of Academic & Instructional Support & Resources (AISR) is to strengthen the educational, research and clinical activities of the Jefferson community by providing knowledge-based information, developing and managing instructional technologies and content, supporting and managing campus classroom technologies, and providing leadership in scholarly communication and publishing

Maximising transparency in a doctoral thesis: The complexities of writing about the use of QSR*NVIVO within a grounded theory study

This paper discusses the challenges of how to provide a transparent account of the use of the software programme QSR*NVIVO (QSR 2000) within a Grounded Theory framework (Glaser and Strauss 1967; Strauss and Corbin 1998). Psychology students are increasingly pursuing qualitative research projects such to the extent that the UK Economic and Social Research Council (ESRC) advise that students should have skill in the use of computer assisted qualitative data analysis software (CAQDAS) (Economic and Social Research Council 2001). Unlike quantitative studies, rigid formulae do not exist for writing-up qualitative projects for doctoral theses. Most authors, however, agree that transparency is essential when communicating the findings of qualitative research. Sparkes (2001) recommends that evaluative criteria for qualitative research should be commensurable with the aims, objectives, and epistemological assumptions of the research project. Likewise, the use of CAQDAS should vary according to the research methodology followed, and thus researchers should include a discussion of how CAQDAS was used. This paper describes how the evolving process of coding data, writing memos, categorising, and theorising were integrated into the written thesis. The structure of the written document is described including considerations about restructuring and the difficulties of writing about an iterative process within a linear document

Designing and Evaluating Presentation Strategies for Fact-Checked Content

With the rapid growth of online misinformation, it is crucial to have reliable fact-checking methods. Recent research on finding check-worthy claims and automated fact-checking have made significant advancements. However, limited guidance exists regarding the presentation of fact-checked content to effectively convey verified information to users. We address this research gap by exploring the critical design elements in fact-checking reports and investigating whether credibility and presentation-based design improvements can enhance users' ability to interpret the report accurately. We co-developed potential content presentation strategies through a workshop involving fact-checking professionals, communication experts, and researchers. The workshop examined the significance and utility of elements such as veracity indicators and explored the feasibility of incorporating interactive components for enhanced information disclosure. Building on the workshop outcomes, we conducted an online experiment involving 76 crowd workers to assess the efficacy of different design strategies. The results indicate that proposed strategies significantly improve users' ability to accurately interpret the verdict of fact-checking articles. Our findings underscore the critical role of effective presentation of fact reports in addressing the spread of misinformation. By adopting appropriate design enhancements, the effectiveness of fact-checking reports can be maximized, enabling users to make informed judgments.Comment: Accepted to the 32nd ACM International Conference on Information and Knowledge Management (CIKM '23

Formative Evaluation of Job Clubs Operated by Faith- and Community-Based Organizations: Findings From Site Visits and Options for Future Evaluation

Over the past several decades, job search support groups, commonly referred to as “job clubs,” have evolved into one of several important activities used by the public workforce system and faith- and community-based organizations to enhance worker readiness and employability, as well as to provide ongoing support to unemployed and underemployed individuals as they search for jobs. The U.S. Department of Labor\u27s (DOL) Chief Evaluation Office (CEO) contracted in September 2012 with Capital Research Corporation, Inc. and George Washington University to conduct an assessment of job clubs sponsored by faith-based and community-based organizations (FBOs/CBOs). The overall purpose of this evaluation effort was to systematically describe the key characteristics of job clubs being offered by a range of faith- and community- based organizations, document how they differ from and are similar to the job clubs operated by publicly-funded workforce agencies (such as at American Job Centers [AJCs]), and identify potential approaches that might be used for more rigorous formal evaluation of impacts and effectiveness. Findings from the telephone interviews with stakeholders and in-person interviews with facilitators during the site visits indicate that job clubs operated by FBOs, CBOs and public workforce agencies are alike in many ways, with all of them emphasizing the critical importance of: (1) networking during the job search; (2) offering ongoing peer support and sharing of similar experiences among participants; and (3) providing instruction and guidance on the basics of the job search process (e.g., elevator pitches, resume development, job interview practice). Noteworthy differences between the FBO/CBO job clubs and those operated by public workforce agencies are related to staffing patterns and available resources for program operations and services. While public workforce agency job clubs are led by paid professional staff, supported by the full complement of workshops, activities, and other services typically available through AJCs/One-Stop Centers, FBO/CBO job clubs, in most cases, operate with limited budgets or no funding whatsoever. Additionally, compared with public sector agencies, FBOs/CBOs typically collect little in the way of participant-level data, such as participant identifiers, demographic characteristics, service receipt, or outcomes. Finally, although this report suggests several approaches to future rigorous experimental/non-experimental and process/implementation evaluation of FBO/CBO-sponsored job clubs, there are likely to be formidable challenges to implementation of rigorous evaluation methods because these job clubs rarely collect identifying information on participants, such as Social Security numbers, and are generally opposed to random assignment for their programs

Connected and Automated Vehicle Based Intersection Maneuver Assist Systems (CAVIMAS) and Their Impact on Driver Behavior, Acceptance, and Safety

Intersection crashes can be potentially mitigated by leveraging deployments of vehicle-to-infrastructure (V2I) and vehicle-to- vehicle (V2V) safety management solutions. However, it is equally critical that these deployments are undertaken in tandem with interventions based on human factors evidence relating to the content and presentation of such solutions. This driving simulator study designed and evaluated a conceptual system - Connected and Automated Vehicle based Intersection Maneuver Assist Systems (CAVIMAS) - aimed at assisting drivers with intersection maneuvers by leveraging connected infrastructure and providing real-time guidance and warnings and active vehicle controls. Results indicate that human factors considerations for the design and deployment of such systems remain paramount, given the findings related to drivers’ trust and acceptance of these systems as measured via surveys and by examining actual driving behaviors.Center for Connected and Automated Transportationhttps://deepblue.lib.umich.edu/bitstream/2027.42/156048/4/Connected_and_Automated_Vehicle_Based_Intersection_Maneuver_Assist_Systems_CAVIMAS.pd

User-centred design of flexible hypermedia for a mobile guide: Reflections on the hyperaudio experience

A user-centred design approach involves end-users from the very beginning. Considering users at the early stages compels designers to think in terms of utility and usability and helps develop the system on what is actually needed. This paper discusses the case of HyperAudio, a context-sensitive adaptive and mobile guide to museums developed in the late 90s. User requirements were collected via a survey to understand visitors’ profiles and visit styles in Natural Science museums. The knowledge acquired supported the specification of system requirements, helping defining user model, data structure and adaptive behaviour of the system. User requirements guided the design decisions on what could be implemented by using simple adaptable triggers and what instead needed more sophisticated adaptive techniques, a fundamental choice when all the computation must be done on a PDA. Graphical and interactive environments for developing and testing complex adaptive systems are discussed as a further step towards an iterative design that considers the user interaction a central point. The paper discusses how such an environment allows designers and developers to experiment with different system’s behaviours and to widely test it under realistic conditions by simulation of the actual context evolving over time. The understanding gained in HyperAudio is then considered in the perspective of the developments that followed that first experience: our findings seem still valid despite the passed time