4 research outputs found

    How to create a psychologist.chatbot

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    El desarrollo de agentes conversacionales o chatbots se ha visto incrementado en las últimas décadas, especialmente en el sector comercial. No obstante, si bien el primer bot conversacional de la historia presentaba una apariencia de psicoterapeuta, son pocos los agentes virtuales con este tipo de funciones construidos hasta la fecha. En el presente trabajo, exponemos las bases para diseñar un chatbot psicólogo, concretamente, un bot con funciones de evaluación psicológica. Para ello, revisamos las herramientas disponibles para diseñarlo y configurarlo, y los conceptos básicos para su construcción. Asimismo, proponemos una serie de objetivos de evaluación que habrían de guiar el diálogo del agente conversacional. Finalmente, exponemos una reflexión acerca de las ventajas e inconvenientes de los chatbots y sobre las líneas de actuación que serían necesarias para desarrollarlos con garantías científicasIn recent decades, the development of conversational agents or chatbots has increased, especially in the commercial sector. Although the first chatbot in computational history was presented as a psychotherapist, few virtual agents with this type of function have been built since then. In the present article we describe the fundamental aspects of designing a psychologist-chatbot and, more specifically, a bot with psychological assessment functions. We review the available tools and the basic concepts for its construction. We also propose a series of assessment objectives that would guide the conversational agent’s dialogue. Finally, we discuss the advantages and disadvantages of chatbots and the scientific guarantees that they need to fulfil

    The history of chatbots: the journey from psychological experiment to educational object

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    Chatbots represent a strong and distinctive theme in the current literature on technology in education. What is lacking, however, is an analysis of them in terms of historical development or deeper historical-discursive classification. This paper focuses on the history of chatbots and places it in the context of a critical reflection on studies focusing on chatbots as educational objects between 2006-2021. It offers an analysis of each study and places them in the context of the development of the field as a whole. The study identifies three vital discourses that can be identified in the development of chatbots from a historical perspective - Turing-oriented, Searle-oriented and educational interaction-oriented
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