Doctor of Philosophy in Computer Science

dissertationOver the last decade, social media has emerged as a revolutionary platform for informal communication and social interactions among people. Publicly expressing thoughts, opinions, and feelings is one of the key characteristics of social media. In this dissertation, I present research on automatically acquiring knowledge from social media that can be used to recognize people's affective state (i.e., what someone feels at a given time) in text. This research addresses two types of affective knowledge: 1) hashtag indicators of emotion consisting of emotion hashtags and emotion hashtag patterns, and 2) affective understanding of similes (a form of figurative comparison). My research introduces a bootstrapped learning algorithm for learning hashtag in- dicators of emotions from tweets with respect to five emotion categories: Affection, Anger/Rage, Fear/Anxiety, Joy, and Sadness/Disappointment. With a few seed emotion hashtags per emotion category, the bootstrapping algorithm iteratively learns new hashtags and more generalized hashtag patterns by analyzing emotion in tweets that contain these indicators. Emotion phrases are also harvested from the learned indicators to train additional classifiers that use the surrounding word context of the phrases as features. This is the first work to learn hashtag indicators of emotions. My research also presents a supervised classification method for classifying affective polarity of similes in Twitter. Using lexical, semantic, and sentiment properties of different simile components as features, supervised classifiers are trained to classify a simile into a positive or negative affective polarity class. The property of comparison is also fundamental to the affective understanding of similes. My research introduces a novel framework for inferring implicit properties that 1) uses syntactic constructions, statistical association, dictionary definitions and word embedding vector similarity to generate and rank candidate properties, 2) re-ranks the top properties using influence from multiple simile components, and 3) aggregates the ranks of each property from different methods to create a final ranked list of properties. The inferred properties are used to derive additional features for the supervised classifiers to further improve affective polarity recognition. Experimental results show substantial improvements in affective understanding of similes over the use of existing sentiment resources

SENTIMENT STRENGTH AND TOPIC RECOGNITION IN SENTIMENT ANALYSIS

Current sentiment analysis methods focus on determining the sentiment polarities (negative, neutral or positive) in users’ sentiments. However, in order to correctly classify users’ sentiments into their right polarities, the strengths of these sentiments must be considered. In addition to classifying users’ sentiments into their correct polarities, it is important to determine the sources and topics under which users’ sentiments fall. Sentiment strength helps as to understand the levels of customer satisfaction toward products and services. Sentiment topics on the other hand, helps to determine the specific product/service areas associated with user sentiments. This paper proposes two sentiment analysis approaches. First an approach which determines the sentiment strength expressed by consumers in terms of a scale (highly positive, +5 to highly negative, -5) is proposed. The approach includes a novel algorithm to compute the strength of sentiment polarity for each text by including the weights of the words used in the texts. Second, a sentiment mining approach which detects sentiment topic from text is proposed. The approach includes a sentiment topic recognition model that is based on Correlated Topics Models (CTM) with Variational Expectation-Maximization (VEM) algorithm. Finally, the effectiveness and efficiency of these models is validated using airline data from Twitter and customer review dataset from amazon.com --Abstract, p. ii

Positive and Negative Sentiment Words in a Blog Corpus Written in Hebrew

AbstractIn this research, given a corpus containing blog posts written in Hebrew and two seed sentiment lists, we analyze the positive and negative sentences included in the corpus, and special groups of words that are associated with the positive and negative seed words. We discovered many new negative words (around half of the top 50 words) but only one positive word. Among the top words that are associated with the positive seed words, we discovered various first-person and third-person pronouns. Intensifiers were found for both the positive and negative seed words. Most of the corpus’ sentences are neutral. For the rest, the rate of positive sentences is above 80%. The sentiment scores of the top words that are associated with the positive words are significantly higher than those of the top words that are associated with the negative words.Our conclusions are as follows. Positive sentences more “refer to” the authors themselves (first-person pronouns and related words) and are also more general, e.g., more related to other people (third-person pronouns), while negative sentences are much more concentrated on negative things and therefore contain many new negative words. Israeli bloggers tend to use intensifiers in order to emphasize or even exaggerate their sentiment opinions (both positive and negative). These bloggers not only write much more positive sentences than negative sentences, but also write much longer positive sentences than negative sentences

On the Detection of False Information: From Rumors to Fake News

Tesis por compendio[ES] En tiempos recientes, el desarrollo de las redes sociales y de las agencias de noticias han traído nuevos retos y amenazas a la web. Estas amenazas han llamado la atención de la comunidad investigadora en Procesamiento del Lenguaje Natural (PLN) ya que están contaminando las plataformas de redes sociales. Un ejemplo de amenaza serían las noticias falsas, en las que los usuarios difunden y comparten información falsa, inexacta o engañosa. La información falsa no se limita a la información verificable, sino que también incluye información que se utiliza con fines nocivos. Además, uno de los desafíos a los que se enfrentan los investigadores es la gran cantidad de usuarios en las plataformas de redes sociales, donde detectar a los difusores de información falsa no es tarea fácil. Los trabajos previos que se han propuesto para limitar o estudiar el tema de la detección de información falsa se han centrado en comprender el lenguaje de la información falsa desde una perspectiva lingüística. En el caso de información verificable, estos enfoques se han propuesto en un entorno monolingüe. Además, apenas se ha investigado la detección de las fuentes o los difusores de información falsa en las redes sociales. En esta tesis estudiamos la información falsa desde varias perspectivas. En primer lugar, dado que los trabajos anteriores se centraron en el estudio de la información falsa en un entorno monolingüe, en esta tesis estudiamos la información falsa en un entorno multilingüe. Proponemos diferentes enfoques multilingües y los comparamos con un conjunto de baselines monolingües. Además, proporcionamos estudios sistemáticos para los resultados de la evaluación de nuestros enfoques para una mejor comprensión. En segundo lugar, hemos notado que el papel de la información afectiva no se ha investigado en profundidad. Por lo tanto, la segunda parte de nuestro trabajo de investigación estudia el papel de la información afectiva en la información falsa y muestra cómo los autores de contenido falso la emplean para manipular al lector. Aquí, investigamos varios tipos de información falsa para comprender la correlación entre la información afectiva y cada tipo (Propaganda, Trucos / Engaños, Clickbait y Sátira). Por último, aunque no menos importante, en un intento de limitar su propagación, también abordamos el problema de los difusores de información falsa en las redes sociales. En esta dirección de la investigación, nos enfocamos en explotar varias características basadas en texto extraídas de los mensajes de perfiles en línea de tales difusores. Estudiamos diferentes conjuntos de características que pueden tener el potencial de ayudar a discriminar entre difusores de información falsa y verificadores de hechos.[CA] En temps recents, el desenvolupament de les xarxes socials i de les agències de notícies han portat nous reptes i amenaces a la web. Aquestes amenaces han cridat l'atenció de la comunitat investigadora en Processament de Llenguatge Natural (PLN) ja que estan contaminant les plataformes de xarxes socials. Un exemple d'amenaça serien les notícies falses, en què els usuaris difonen i comparteixen informació falsa, inexacta o enganyosa. La informació falsa no es limita a la informació verificable, sinó que també inclou informació que s'utilitza amb fins nocius. A més, un dels desafiaments als quals s'enfronten els investigadors és la gran quantitat d'usuaris en les plataformes de xarxes socials, on detectar els difusors d'informació falsa no és tasca fàcil. Els treballs previs que s'han proposat per limitar o estudiar el tema de la detecció d'informació falsa s'han centrat en comprendre el llenguatge de la informació falsa des d'una perspectiva lingüística. En el cas d'informació verificable, aquests enfocaments s'han proposat en un entorn monolingüe. A més, gairebé no s'ha investigat la detecció de les fonts o els difusors d'informació falsa a les xarxes socials. En aquesta tesi estudiem la informació falsa des de diverses perspectives. En primer lloc, atès que els treballs anteriors es van centrar en l'estudi de la informació falsa en un entorn monolingüe, en aquesta tesi estudiem la informació falsa en un entorn multilingüe. Proposem diferents enfocaments multilingües i els comparem amb un conjunt de baselines monolingües. A més, proporcionem estudis sistemàtics per als resultats de l'avaluació dels nostres enfocaments per a una millor comprensió. En segon lloc, hem notat que el paper de la informació afectiva no s'ha investigat en profunditat. Per tant, la segona part del nostre treball de recerca estudia el paper de la informació afectiva en la informació falsa i mostra com els autors de contingut fals l'empren per manipular el lector. Aquí, investiguem diversos tipus d'informació falsa per comprendre la correlació entre la informació afectiva i cada tipus (Propaganda, Trucs / Enganys, Clickbait i Sàtira). Finalment, però no menys important, en un intent de limitar la seva propagació, també abordem el problema dels difusors d'informació falsa a les xarxes socials. En aquesta direcció de la investigació, ens enfoquem en explotar diverses característiques basades en text extretes dels missatges de perfils en línia de tals difusors. Estudiem diferents conjunts de característiques que poden tenir el potencial d'ajudar a discriminar entre difusors d'informació falsa i verificadors de fets.[EN] In the recent years, the development of social media and online news agencies has brought several challenges and threats to the Web. These threats have taken the attention of the Natural Language Processing (NLP) research community as they are polluting the online social media platforms. One of the examples of these threats is false information, in which false, inaccurate, or deceptive information is spread and shared by online users. False information is not limited to verifiable information, but it also involves information that is used for harmful purposes. Also, one of the challenges that researchers have to face is the massive number of users in social media platforms, where detecting false information spreaders is not an easy job. Previous work that has been proposed for limiting or studying the issue of detecting false information has focused on understanding the language of false information from a linguistic perspective. In the case of verifiable information, approaches have been proposed in a monolingual setting. Moreover, detecting the sources or the spreaders of false information in social media has not been investigated much. In this thesis we study false information from several aspects. First, since previous work focused on studying false information in a monolingual setting, in this thesis we study false information in a cross-lingual one. We propose different cross-lingual approaches and we compare them to a set of monolingual baselines. Also, we provide systematic studies for the evaluation results of our approaches for better understanding. Second, we noticed that the role of affective information was not investigated in depth. Therefore, the second part of our research work studies the role of the affective information in false information and shows how the authors of false content use it to manipulate the reader. Here, we investigate several types of false information to understand the correlation between affective information and each type (Propaganda, Hoax, Clickbait, Rumor, and Satire). Last but not least, in an attempt to limit its spread, we also address the problem of detecting false information spreaders in social media. In this research direction, we focus on exploiting several text-based features extracted from the online profile messages of those spreaders. We study different feature sets that can have the potential to help to identify false information spreaders from fact checkers.Ghanem, BHH. (2020). On the Detection of False Information: From Rumors to Fake News [Tesis doctoral]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/158570TESISCompendi

Multilingual sentiment analysis in social media.

252 p.This thesis addresses the task of analysing sentiment in messages coming from social media. The ultimate goal was to develop a Sentiment Analysis system for Basque. However, because of the socio-linguistic reality of the Basque language a tool providing only analysis for Basque would not be enough for a real world application. Thus, we set out to develop a multilingual system, including Basque, English, French and Spanish.The thesis addresses the following challenges to build such a system:- Analysing methods for creating Sentiment lexicons, suitable for less resourced languages.- Analysis of social media (specifically Twitter): Tweets pose several challenges in order to understand and extract opinions from such messages. Language identification and microtext normalization are addressed.- Research the state of the art in polarity classification, and develop a supervised classifier that is tested against well known social media benchmarks.- Develop a social media monitor capable of analysing sentiment with respect to specific events, products or organizations

Multilingual sentiment analysis in social media.

252 p.This thesis addresses the task of analysing sentiment in messages coming from social media. The ultimate goal was to develop a Sentiment Analysis system for Basque. However, because of the socio-linguistic reality of the Basque language a tool providing only analysis for Basque would not be enough for a real world application. Thus, we set out to develop a multilingual system, including Basque, English, French and Spanish.The thesis addresses the following challenges to build such a system:- Analysing methods for creating Sentiment lexicons, suitable for less resourced languages.- Analysis of social media (specifically Twitter): Tweets pose several challenges in order to understand and extract opinions from such messages. Language identification and microtext normalization are addressed.- Research the state of the art in polarity classification, and develop a supervised classifier that is tested against well known social media benchmarks.- Develop a social media monitor capable of analysing sentiment with respect to specific events, products or organizations

Semi-Supervised Learning For Identifying Opinions In Web Content

Thesis (Ph.D.) - Indiana University, Information Science, 2011Opinions published on the World Wide Web (Web) offer opportunities for detecting personal attitudes regarding topics, products, and services. The opinion detection literature indicates that both a large body of opinions and a wide variety of opinion features are essential for capturing subtle opinion information. Although a large amount of opinion-labeled data is preferable for opinion detection systems, opinion-labeled data is often limited, especially at sub-document levels, and manual annotation is tedious, expensive and error-prone. This shortage of opinion-labeled data is less challenging in some domains (e.g., movie reviews) than in others (e.g., blog posts). While a simple method for improving accuracy in challenging domains is to borrow opinion-labeled data from a non-target data domain, this approach often fails because of the domain transfer problem: Opinion detection strategies designed for one data domain generally do not perform well in another domain. However, while it is difficult to obtain opinion-labeled data, unlabeled user-generated opinion data are readily available. Semi-supervised learning (SSL) requires only limited labeled data to automatically label unlabeled data and has achieved promising results in various natural language processing (NLP) tasks, including traditional topic classification; but SSL has been applied in only a few opinion detection studies. This study investigates application of four different SSL algorithms in three types of Web content: edited news articles, semi-structured movie reviews, and the informal and unstructured content of the blogosphere. SSL algorithms are also evaluated for their effectiveness in sparse data situations and domain adaptation. Research findings suggest that, when there is limited labeled data, SSL is a promising approach for opinion detection in Web content. Although the contributions of SSL varied across data domains, significant improvement was demonstrated for the most challenging data domain--the blogosphere--when a domain transfer-based SSL strategy was implemented

Exploring embedding vectors for emotion detection

Textual data nowadays is being generated in vast volumes. With the proliferation of social media and the prevalence of smartphones, short texts have become a prevalent form of information such as news headlines, tweets and text advertisements. Given the huge volume of short texts available, effective and efficient models to detect the emotions from short texts become highly desirable and in some cases fundamental to a range of applications that require emotion understanding of textual content, such as human computer interaction, marketing, e-learning and health. Emotion detection from text has been an important task in Natural Language Processing (NLP) for many years. Many approaches have been based on the emotional words or lexicons in order to detect emotions. While the word embedding vectors like Word2Vec have been successfully employed in many NLP approaches, the word mover’s distance (WMD) is a method introduced recently to calculate the distance between two documents based on the embedded words. This thesis is investigating the ability to detect or classify emotions in sentences using word vectorization and distance measures. Our results confirm the novelty of using Word2Vec and WMD in predicting the emotions in short text. We propose a new methodology based on identifying “idealised” vectors that cap- ture the essence of an emotion; we define these vectors as having the minimal distance (using some metric function) between a vector and the embeddings of the text that contains the relevant emotion (e.g. a tweet, a sentence). We look for these vectors through searching the space of word embeddings using the covariance matrix adap- tation evolution strategy (CMA-ES). Our method produces state of the art results, surpassing classic supervised learning methods