CaseGuide: Making Cheap Smartphones Accessible to Individuals with Visual Impairments in Informal Settlements

Individuals with visual impairments in informal settlements (IVIIS) depend highly on others for access to basic services. Smartphones can help provide assistive technology and access to basic services but are too expensive for IVIIS or lack accessibility features. This study explores and promotes a low-cost concept that uses a static interface overlay app in conjunction with a button enabled phone case, to enable the use of cheap smartphones and increase IVIIS autonomy and inclusion in society. Using existing research and an observational study of YouTube videos, design requirements were determined. A low-fidelity prototype was developed and usertested on one visually impaired and two blindfolded participants. Although usertests showed promising results, research and usertesting were limited. Future research and usertests with IVIIS are needed to validate if CaseGuide is a desirable solution for IVIIS

#accessibilityFail: Categorizing Shared Photographs of Physical Accessibility Problems

Social media platforms are existing online spaces where users share their daily encounters, providing a large dataset of photographs of inaccessible environments. We analyzed 100 posts from Twitter and Instagram that describe accessibility problems. Our findings suggest these posts are helpful to locate, identify and communicate accessibility problems, and provide design ideas for potential assistive technologies. We suggest design implications using social media posts to improve physical accessibility

ACCESSIBILITY IN CONTEXT: UNDERSTANDING THE TRULY MOBILE EXPERIENCE OF USERS WITH MOTOR IMPAIRMENTS

Touchscreen smartphones are becoming broadly adopted by the US population. Ensuring that these devices are accessible for people with disabilities is critical for equal access. For people with motor impairments, the vast majority of studies on touchscreen mobile accessibility have taken place in the laboratory. These studies show that while touchscreen input offers advantages, such as requiring less strength than physical buttons, it also presents accessibility challenges, such as the difficulty of tapping on small targets or making multitouch gestures. However, because of the focus on controlled lab settings, past work does not provide an understanding of contextual factors that impact smartphone use in everyday life, and the activities these devices enable for people with motor impairments. To investigate these issues, this thesis research includes two studies, first, an in-person study with four participants with motor impairments that included diary entries and an observational session, and, secondarily, an online survey with nine respondents. Using case study analysis for the in-person participants, we found that mobile devices have the potential to help motor-impaired users reduce the physical effort required for everyday tasks (e.g., turning on a TV, checking transit accessibility in advance), that challenges in touchscreen input still exist, and that the impact of situational impairments to this population can be impeding. The online survey results confirm these findings, for example, highlighting the difficulty of text input, particularly when users are out and mobile rather than at home. Based on these findings, future research should focus on the enhancement of current touchscreen input, exploring the potential of wearable devices for mobile accessibility, and designing more applications and services to improve access to physical world

Learning to drag: the effects of social interactions in touch gestures learnability for older adults

Considering the potential physical limitations of older adults, the naturalness of touch-based gestures as an interaction method is questionable. Assuming touch-based gestures are natural, they should be highly learnable and amenable to enhancement through social interactions. To investigate whether social interactions can enhance the learnability of touch gestures for older adults with low digital literacy, we conducted a study with 42 technology- naïve participants aged 64 to 82. They were paired and encouraged to play two games on an interactive tabletop with the expectation to use the drag gesture to complete the games socially. We then compared these results with a previous study of technology–naïve older adults playing the same games individually. The results of the comparisons show that dyadic interactions had some benefits for the participants in helping them to become comfortable with the drag gesture by negotiation and imitation. Further qualitative analysis suggested that playing pairs generally helped learners to comfortably explore the digital environment using the newly acquired skill

Human-powered smartphone assistance for blind people

Mobile devices are fundamental tools for inclusion and independence. Yet, there are still many open research issues in smartphone accessibility for blind people (Grussenmeyer and Folmer 2017). Currently, learning how to use a smartphone is non-trivial, especially when we consider that the need to learn new apps and accommodate to updates never ceases. When first transitioning from a basic feature-phone, people have to adapt to new paradigms of interaction. Where feature phones had a finite set of applications and functions, users can extend the possible functions and uses of a smartphone by installing new 3rd party applications. Moreover, the interconnectivity of these applications means that users can explore a seemingly endless set of workflows across applications. To that end, the fragmented nature of development on these devices results in users needing to create different mental models for each application. These characteristics make smartphone adoption a demanding task, as we found from our eight-week longitudinal study on smartphone adoption by blind people. We conducted multiple studies to characterize the smartphone challenges that blind people face, and found people often require synchronous, co-located assistance from family, peers, friends, and even strangers to overcome the different barriers they face. However, help is not always available, especially when we consider the disparity in each barrier, individual support network and current location. In this dissertation we investigated if and how in-context human-powered solutions can be leveraged to improve current smartphone accessibility and ease of use. Building on a comprehensive knowledge of the smartphone challenges faced and coping mechanisms employed by blind people, we explored how human-powered assistive technologies can facilitate use. The thesis of this dissertation is: Human-powered smartphone assistance by non-experts is effective and impacts perceptions of self-efficacy

An accessible video player for older people: issues from a user test

There is a huge availability of videos that have been produced in a very fast and wide way, along with the popularity of Internet. This scenario should be carefully considered by the video authors since many users have different needs. It is important to keep in mind the accessibility requirements so that any user can overcome the barriers to access content regardless of their limitations imposed by either impairment or some temporary restriction. The current video players present barriers for many people, especially to the elderly, and one of the main barriers is the restriction to reproduce videos accessible on the Web. This paper describes a research, and the design and evaluation of an accessible video player (called Facilitas), in which a user test with older people is conducted. As a result, we discuss the issues reported by older people and the controls that were developed to assist them.CAPES (PEC-PG)5th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion (DSAI 2013).\ud Vigo, Spain. 13-15 november 2013

Dwell-free input methods for people with motor impairments

Millions of individuals affected by disorders or injuries that cause severe motor impairments have difficulty performing compound manipulations using traditional input devices. This thesis first explores how effective various assistive technologies are for people with motor impairments. The following questions are studied: (1) What activities are performed? (2) What tools are used to support these activities? (3) What are the advantages and limitations of these tools? (4) How do users learn about and choose assistive technologies? (5) Why do users adopt or abandon certain tools? A qualitative study of fifteen people with motor impairments indicates that users have strong needs for efficient text entry and communication tools that are not met by existing technologies. To address these needs, this thesis proposes three dwell-free input methods, designed to improve the efficacy of target selection and text entry based on eye-tracking and head-tracking systems. They yield: (1) the Target Reverse Crossing selection mechanism, (2) the EyeSwipe eye-typing interface, and (3) the HGaze Typing interface. With Target Reverse Crossing, a user moves the cursor into a target and reverses over a goal to select it. This mechanism is significantly more efficient than dwell-time selection. Target Reverse Crossing is then adapted in EyeSwipe to delineate the start and end of a word that is eye-typed with a gaze path connecting the intermediate characters (as with traditional gesture typing). When compared with a dwell-based virtual keyboard, EyeSwipe affords higher text entry rates and a more comfortable interaction. Finally, HGaze Typing adds head gestures to gaze-path-based text entry to enable simple and explicit command activations. Results from a user study demonstrate that HGaze Typing has better performance and user satisfaction than a dwell-time method