Last Mile Distribution of COVID-19 Vaccines: A Cold Chain Logistical Challenge

The COVID-19 pandemic is a global health and humanitarian crisis that has wreaked havoc on economies and industries around the world. This study aims to address the distribution of the COVID-19 vaccines at the last mile by evaluating the vaccine supply chain and how it can be effectively utilized to address the last mile distribution of the COVID-19 vaccines through simulation. The first part includes a systematic literature review and bibliometric study of vaccine supply chain and cold chain logistics studies conducted in the last decade. The second part examines the distribution of COVID-19 vaccines in Norway as a case study. The study develops a two-stage optimization simulation method to analyse and improve the logistical performance of the COVID-19 vaccine distribution in Inland County, Norway. The study analyses the impact of fleet size and the use of heterogeneous vehicles in the last mile distribution network on some key performance indicators. The findings from the study reveal that the service level, transportation costs and environmental performance of the vaccine logistics system are significantly influenced by routing decisions, fleet size, fleet composition and the types of heterogeneous vehicles used. Based on the findings from the study, some managerial insights are outlined to help logistics managers better understand the interactions between the key parameters of a cold chain vaccine distribution system

Exploring customer satisfaction in cold chain logistics using a text mining approach

PurposeWith the fierce competition in the cold chain logistics market, achieving and maintaining excellent customer satisfaction is the key to an enterprise's ability to stand out. This research aims to determine the factors that affect customer satisfaction in cold chain logistics, which helps cold chain logistics enterprises identify the main aspects of the problem. Further, the suggestions are provided for cold chain logistics enterprises to improve customer satisfaction.Design/methodology/approachThis research uses the text mining approach, including topic modeling and sentiment analysis, to analyze the information implicit in customer-generated reviews. First, latent Dirichlet allocation (LDA) model is used to identify the topics that customers focus on. Furthermore, to explore the sentiment polarity of different topics, bi-directional long short-term memory (Bi-LSTM), a type of deep learning model, is adopted to quantify the sentiment score. Last, regression analysis is performed to identify the significant factors that affect positive, neutral and negative sentiment.FindingsThe results show that eight topics that customer focus are determined, namely, speed, price, cold chain transportation, package, quality, error handling, service staff and logistics information. Among them, speed, price, transportation and product quality significantly affect customer positive sentiment, and error handling and service staff are significant factors affecting customer neutral and negative sentiment, respectively.Research limitations/implicationsThe data of the customer-generated reviews in this research are in Chinese. In the future, multi-lingual research can be conducted to obtain more comprehensive insights.Originality/valuePrior studies on customer satisfaction in cold chain logistics predominantly used questionnaire method, and the disadvantage of which is that interviewees may fill out the questionnaire arbitrarily, which leads to inaccurate data. For this reason, it is more scientific to discover customer satisfaction from real behavioral data. In response, customer-generated reviews that reflect true emotions are used as the data source for this research.<br/

Walmart\u27s Sustainability Journey: Elizabeth Fretheim and the Search for Sustainable Trucking

In early 2014 Elizabeth Fretheim, Director, Business Strategy and Sustainability for Logistics with Walmart, was reviewing with other members of the transportation team data on the fuel efficiency of their private fleet, which included over 6,000 trucks and 61,000 trailers operated by over 7,000 drivers. The logistics and transportation groups were vigilant in their basic goals of (1) loading trucks efficiently, (2) driving fewer miles, and (3) investing in fuel efficient equipment. But this issue concerned the drivers’ impact on mpg. In particular, the data showed that idling had increased over the past calendar year (2013) compared to the year before. Although some months showed small decreases, increases predominated. Given the company’s sustainability goal of doubling fleet efficiency over 2005 baselines by 2015, this was an issue of some concern

Extending the supply chain to address sustainability

© 2019 Elsevier Ltd In today's growing economy, overconsumption and overproduction have accelerated environmental deterioration worldwide. Consumers, through unsustainable consumption patterns, and producers, through production based on traditional resource depleting practices, have contributed significantly to the socio-environmental problems. Consumers and producers are linked by supply chains, and as sustainability became seen as a way to reverse socio-environmental degradation, it has also started to be introduced in research on supply chains. We look at the evolution of research on sustainable supply chains and show that it is still largely focused on the processes and networks that take place between the producer and the consumer, hardly taking into account consumer behavior and its influence on the performance of the producer and the supply chain itself. We conclude that we cannot be talking about sustainability, without extending the supply chains to account for consumers' behavior and their influence on the overall system performance. A conceptual framework is proposed to explain how supply chains can become sustainable and improve their economic and socio-environmental performance by motivating consumer behavior toward green consumption patterns, which, in turn, motivate producers and suppliers to change their operations

Electric vehicle routing, arc routing, and team orienteering problems in sustainable transportation

[EN] The increasing use of electric vehicles in road and air transportation, especially in last-mile delivery and city mobility, raises new operational challenges due to the limited capacity of electric batteries. These limitations impose additional driving range constraints when optimizing the distribution and mobility plans. During the last years, several researchers from the Computer Science, Artificial Intelligence, and Operations Research communities have been developing optimization, simulation, and machine learning approaches that aim at generating efficient and sustainable routing plans for hybrid fleets, including both electric and internal combustion engine vehicles. After contextualizing the relevance of electric vehicles in promoting sustainable transportation practices, this paper reviews the existing work in the field of electric vehicle routing problems. In particular, we focus on articles related to the well-known vehicle routing, arc routing, and team orienteering problems. The review is followed by numerical examples that illustrate the gains that can be obtained by employing optimization methods in the aforementioned field. Finally, several research opportunities are highlighted.This work has been partially supported by the Spanish Ministry of Science, Innovation, and Universities (PID2019-111100RB-C21-C22/AEI/10.13039/501100011033, RED2018-102642-T), the SEPIE Erasmus+Program (2019-I-ES01-KA103-062602), and the IoF2020-H2020 (731884) project.Do C. Martins, L.; Tordecilla, RD.; Castaneda, J.; Juan-Pérez, ÁA.; Faulin, J. (2021). Electric vehicle routing, arc routing, and team orienteering problems in sustainable transportation. Energies. 14(16):1-30. https://doi.org/10.3390/en14165131130141

Assessing the Efficiency of Mass Transit Systems in the United States

Frustrated with increased parking problems, unstable gasoline prices, and stifling traffic congestion, a growing number of metropolitan city dwellers consider utilizing the mass transit system. Reflecting this sentiment, a ridership of the mass transit system across the United States has been on the rise for the past several years. A growing demand for the mass transit system, however, necessitates the expansion of service offerings, the improvement of basic infrastructure/routes, and the additional employment of mass transit workers, including drivers and maintenance crews. Such a need requires the optimal allocation of financial and human resources to the mass transit system in times of shrinking budgets and government downsizing. Thus, the public transit authority is faced with the dilemma of “doing more with less.” That is to say, the public transit authority needs to develop a “lean” strategy which can maximize transit services with the minimum expenses. To help the public transit authority develop such a lean strategy, this report identifies the best-in-class practices in the U.S. transit service sector and proposes transit policy guidelines that can best exploit lean principles built upon best-in-class practices