Sustainable Construction Engineering and Management

This Book is a Printed Edition of the Special Issue which covers sustainability as an emerging requirement in the fields of construction management, project management and engineering. We invited authors to submit their theoretical or experimental research articles that address the challenges and opportunities for sustainable construction in all its facets, including technical topics and specific operational or procedural solutions, as well as strategic approaches aimed at the project, company or industry level. Central to developments are smart technologies and sophisticated decision-making mechanisms that augment sustainable outcomes. The Special Issue was received with great interest by the research community and attracted a high number of submissions. The selection process sought to balance the inclusion of a broad representative spread of topics against research quality, with editors and reviewers settling on thirty-three articles for publication. The Editors invite all participating researchers and those interested in sustainable construction engineering and management to read the summary of the Special Issue and of course to access the full-text articles provided in the Book for deeper analyses

How would big data support societal development and environmental sustainability? Insights and practices

The theme of this Special Volume (SV) focuses on improving natural resource management and human health to ensure sustainable societal development. Natural resources have been exploited unduly regardless of the consequences, which has resulted in inappropriate management natural resources and has caused severe environmental degradation. Contributions in this SV addressed improved environmental management, utilization, and allocation of natural resources; evaluation of sustainable natural resource management; pollution prevention and treatment; and evaluation and suggestions for improved natural resource-related policies. The authors presented an inspiring panorama of the initiatives that have been developed throughout the world for sustainable natural resource management and improve societal development. Theoretically, new approaches to bridge the gaps between the economic development and environmental protection were increasingly dominant. Empirically, many of the papers provided case studies of regions in China and other regions. The authorship reflected growing collaboration between researchers from many different countries or universities. While the great diversity of contributions on the topic reflected the wealth of insights generated on the topic in recent years, there is much more that must be done to achieve societal sustainability in natural resource management.No Full Tex

Spanning Knowledge Holes In IS Projects

Prior studies have demonstrated the importance of bridging structural holes across functional groups in IS projects. In this study, we argue that bridging structural holes is necessary but insufficient for ensuring project success. An additional requirement is that knowledge holes across functional groups need to be bridged to enable effective problem-solving across functional groups. We propose and empirically study the concept of knowledge holes in a case study of an ERP upgrade. Our findings suggest that complementary to the concept of structural holes, the concept of knowledge holes is useful for explaining different project outcomes. Our findings also demonstrate methods for bridging knowledge holes. Contributions of this study are manifold

INSPIRE Newsletter Fall 2018

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State-of-research on performance indicators for bridge quality control and management

The present study provides a review of the most diffused technical and non-technical performance indicators adopted worldwide by infrastructure owners. This work, developed within the European COST Action TU 1406—“Quality specifications for roadway bridges, standardization at a European level,” aims to summarize the state-of-art maintenance scheduling practices adopted by bridge owners, mainly focusing on the identification and classification of the most diffused performance indicators (PIs). PIs are subdivided in technical and non-technical ones: for this latter subclass, PIs are classified in environmental, social and economic-targeted. The study aims to be a reference for researchers dealing with performance-based assessments and bridge maintenance and management practices.Peer ReviewedPostprint (published version

The Sustainable Management of the Service Center for High Tech Industry in Asia – A Case Study of Mio-TECH

In the past, enterprise needs to invest a great deal of tangible assets such as: lands, labors, facilities and factories in order to reach certain scale of economics and acquire the competitive advantages. However, in this information rich era, enterprise’s direction of strategic thinking has shifted from the production orientated model to the customer orientated approach, and it needs to provide differential services to avoid the cutthroat price competition. Owing to the demand of customers for immediate and reliable consulting service, the establishment of call center becomes the communicative bridge between enterprise and customer; to date, call center even became an important link in the market competition. Building an excellent call center is the essential move to implement the customer relationship management, and providing meticulous concern for customers is the key to improve customer loyalty. In this study, Mio Technology Limited (Mio-TECH), a manufacture of portable electronic navigation devices, is taken as an example of case firm to explore the organizational system and management of its call center since the enterprise has evolved its service models based on the product features to enhance the business planning. To view from the management aspect, the current call center has emphasized the integration of resources and professional division of work. Therefore, the call center utilizes the applications of communication and computer technologies to automatically handle the great quantity of works; and implement the competitive human resource in China region to cooperate with Mio-Tech\u27s headquartered in Taiwan to build good customer relationship for worldwide users. This paper analyzes how Mio-Tech\u27s call center improve the customer service in terms of strategy, technology, manpower and procedures and has found that the technical enhancement, the customer\u27s expectation and the corporate strategy have been significantly communicated and leveraged into a sound customer relationship management system

RISK FACTORS OF ENTERPRISE INTERNAL CONTROL: GOVERNANCE REFERS TO INTERNET OF THINGS (IOT) ENVIRONMENT

This study aims to investigate enterprise risk factors for governing the risk of Internet of Things (IoT) environment. Under the guidance of Gowin’s Vee knowledge map strategy, this study reviewed the related literature and used Delphi expert questionnaire to construct and revise the defined risk factors. Two rounds of expert survey were conducted. A total of 24 experts from the fields of information technology, audit management, and risk management were selected to conduct the questionnaire survey. Eighty-three question items were obtained and categorized into various types of risk factors including environment, process, decision-making, operation, authority, data processing and information, moral, and finance. These factors were categorized according to the consistent opinion of experts. Program SPSS 12.0 was adopted to analyze feedback information from expert questionnaire by conducting statistical analyses and validity testing. All risk factors were integrated and designed carefully, supplemented by verification through statistical value of mean, inter-quartile range, and content validity ratio (CVR). The results of this research can be used as reference in the study of risk factors under IoT governance, and to enhance the development of knowledge on qualitative research. Further, in the new generation of IoT governance practice, the related factors of enterprise risk management can be regarded as key measurement items in internal control and auditing