Classroom audit: student self-performance, group performance, and tutor performance in a problem-based learning tutorial

The educational industry has been the subject of a number of enquiries throughout this century. Although some changes have been made in medical education in recent years, many improvements are still needed. Problem-based learning (PBL) is one of the innovative changes that have been made in many universities all over the world; the Universiti Kebangsaan Malaysia (UKM) Medical Centre has also adopted it as one of its major teaching modalities. A fundamental aspect of the effectiveness of PBL is classroom interpersonal skills. To investigate these interpersonal skills in terms of self-, group, and tutor performance, a questionnaire survey was administered to a group of ten first semester medical students at UKM Medical Centre during mid-2009. In terms of self-performance in decision making, this study revealed that the students made decisions by consensus, while 80% of the students understood other team members and asked questions to clarify. Furthermore, 70% of the students were aware of differences in thinking styles, while 90% were patient listeners. In regard to group performance, 90% of the students felt the group was discussing knowledge, and 100% felt that the group was sharing knowledge. Regarding tutor performance, all students were of the opinion that the tutor established rapport, demonstrated the ground rules of PBL well, and created a non-threatening learning environment. The characteristics of interpersonal skills required in PBL were maintained in this classroom. However, many more students should be aware of the differences in thinking styles among themselves to avoid conflict, and the role of the tutor is very important in this regard. This study reflects the audit of a single PBL classroom. Further audits involving other classrooms are recommended in order to promote organisational performance

Relaciones entre aprensión comunicativa, tolerancia a la ambigüedad y estilos de aprendizaje en estudiantes de contabilidad

Las dinámicas del entorno empresarial globalizado ha llevado a cambios en las capacidades necesarias para que los contables puedan añadir valour a sus clientes; lo que ha motivado una presión creciente en los docentes de contabilidad para que diseñen e implementen programas que contribuyan al desarrollo de las competencias clave. En este contexto es posible que alguna de las características de nuestros alumnos actúen como limitadores del cambio pedagógico y del desarrollo de capacidades; como la aprensión comunicativa, la tolerancia a la ambigüedad o determinados estilos de aprendizaje. Los resultados de estudios previos indican que los estudiantes de contabilidad suelen presentar niveles más altos en las características que actúan como limitadores, en comparación con otros estudiantes de áreas afines. En este contexto, una cuestión clave es si estas características están interrelacionadas causando un efecto sinérgico. Los resultados obtenidos con una muestra de estudiantes de contabilidad indican que estas relaciones existen. Los patrones de correlaciones encontrados son indicativos de las limitaciones que un docente de contabilidad afronta para desarrollar las capacidades clave. Las implicaciones de estos resultados se discuten aportando líneas de actuación.The dynamics of the global business environment have led to changes in the skills required by accountants in order to add value for their clients. Consequently, there is a growing pressure on accounting educators to design and implement educational programmes that could contribute to the development of the relevant skills. In such a context, it is possible that some characteristics of students (for example communication apprehension, ambiguity tolerance, or learning styles) could be constraints on both skills development and pedagogical change. Previous studies have reported that accounting students tend to have higher levels of the constraining characteristics than students from other disciplines. However, previous research has not considered the extent to which those characteristics are inter-related or have possible synergistic effects in accounting students. The results of this study, based on a sample of accounting students, indicate that those relationships exist. The patterns of correlations are indicative of the constraints that an accounting educator must overcome to effectively develop certain skills. Implications of the results are discussed

Engaging the 'Xbox generation of learners' in Higher Education

The research project identifies examples of technology used to empower learning of Secondary school pupils that could be used to inform students’ engagement in learning with technology in the Higher Education sector. Research was carried out in five partnership Secondary schools and one associate Secondary school to investigate how pupils learn with technology in lessons and to identify the pedagogy underpinning such learning. Data was collected through individual interviews with pupils, group interviews with members of the schools’ councils, lesson observations, interviews with teachers, pupil surveys, teacher surveys, and a case study of a learning event. In addition, data was collected on students’ learning with technology at the university through group interviews with students and student surveys in the School of Education and Professional Development, and through surveys completed by students across various university departments. University tutors, researchers, academic staff, learning technology advisers, and cross sector partners from the local authority participated in focus group interviews on the challenges facing Higher Education in engaging new generations of students, who have grown up in the digital age, in successful scholarly learning

Using protocol analysis to explore the creative requirements engineering process

Protocol analysis is an empirical method applied by researchers in cognitive psychology and behavioural analysis. Protocol analysis can be used to collect, document and analyse thought processes by an individual problem solver. In general, research subjects are asked to think aloud when performing a given task. Their verbal reports are transcribed and represent a sequence of their thoughts and cognitive activities. These verbal reports are analysed to identify relevant segments of cognitive behaviours by the research subjects. The analysis results may be cross-examined (or validated through retrospective interviews with the research subjects). This paper offers a critical analysis of this research method, its approaches to data collection and analysis, strengths and limitations, and discusses its use in information systems research. The aim is to explore the use of protocol analysis in studying the creative requirements engineering process.<br /

Project knowledge into project practice: generational issues in the knowledge management process

This paper considers Learning and Knowledge Transfer within the project domain. Knowledge can be a tenuous and elusive concept, and is challenging to transfer within organizations and projects. This challenge is compounded when we consider generational differences in the project and the workplace. This paper looks at learning, and the transfer of that generated knowledge. A number of tools and frameworks have been considered, together with accumulated extant literature. These issues have been deliberated through the lens of different generational types, focusing on the issues and differences in knowledge engagement and absorption between Baby Boomers, Generation X, and Generation Y/Millennials. Generation Z/Centennials have also been included where appropriate. This is a significant issue in modern project and organizational structures. Some recommendations are offered to assist in effective knowledge transfer across generational types.Accepted manuscrip

Transforming New Zealand Employment Relations: At the Intersection of Institutional Dispute Resolution and Workplace Conflict Management

In New Zealand, the contemporary shift from highly regulated, collectivist employment rights to individual employment relationships included statutory direction to mediation. Good faith negotiation in the workplace and state provision of mediation were to be the primary mechanisms for resolution of ‘employment relationship problems’ (ERP). This paper investigates the intersection between workplace conflict management and institutional provision of mediation. We investigated ERP resolution by drawing on empirical evidence from 38 narrative interviews where participants recounted experiences of employment relationship problem (ERP) resolution. We analysed 243 ERP by comparing settlements to end employment relationships with resolution of ERP where relationships endured. We sought to understand why some ERP remained unresolved and/or escalated. We found that collaborative reflective sense-making had a positive impact on early workplace problem resolution while investigation and confidential settlement negotiations risked injustice. We present, therefore, some suggestions for embedding collaborative conflict management in the workplace

A Summer Academy Program for Prospective Teachers: Model Teaching Experiences

This article describes the project, A Summer Academy Program for Prospective Teachers: Model Teaching Experiences, of the Oklahoma Teacher Education Collaborative (O-TEC), one of the nation’s Collaboratives for Excellence in Teacher Preparation (CETP). To recruit highly qualified teachers in science and mathematics, O-TEC institutions promote a program of summer academies that provide prospective teachers with opportunities to become familiar with effective teaching methods. During the academy, high school juniors and seniors explore inquiry-based teaching strategies, exemplary curricula, science and math content, and state and national standards in math and science education-all under the tutelage of mentor teachers, a Master-Teacher-in- Residence, and university faculty. The prospective teachers have opportunities to put into practice what they learn about effective teaching. For two weeks, the prospective teachers experience teaching science lessons to elementary children from neighboring school systems. These experiences help the prospective teachers perceive the challenges and rewards of teaching at a pivotal time in their lives. This material is based upon the summer academy program supported in part by the Oklahoma Teacher Education Collaborative, the National Science Foundation, and Southwestern Oklahoma State University. Any opinions, findings, and conclusions expressed are those of the author and do not necessarily reflect the views of the Oklahoma Teacher Education Collaborative, the National Science Foundation, and Southwestern Oklahoma State University