“But I’m not an Engineer”… Collaboration between a Librarian and an Upper Division Project-Based Engineering Program

Since 2013, a librarian at Minnesota State University, Mankato has collaborated with faculty and students in an upper division project-based engineering program. While having several years of experience in university libraries plus advanced degrees in history, the librarian had a limited background in science, engineering, and technology, and lacked a formal engineering degree. At first glance, this match may appear to be a recipe for failure. Indeed, in those first few years, the librarian’s angst about the missing engineering degree caused many sleepless nights of worry and concern. However, there came a time when the words “but I am not an engineer” fell to the wayside as the librarian grew more confident and embraced the role of library liaison to the Integrated Engineering department and its project-based and co-op-based programs. This paper describes the partnership that went from self-doubt to success in supporting project teams of student engineers. The program operates at off-campus locations so providing service at a distance and developing electronic resources has been crucial for positive interactions with students and faculty. The vertically integrated student teams mean that there is some institutional memory in the student experience about the benefit of working with their librarian. This appreciation supports student learning of contextual research skills and abilities to describe their project information needs to a non-technical audience. While the successes did not happen overnight, the current status is of a positive working relationship where students understand the benefit of working with librarians, including non-engineering librarians, to solve their technical challenges. This paper presents our approach to building relationships between the library resources and engineering students and faculty, our strategies for success, and our future plans for collaboration

But I\u27m not an Engineer ...Collaboration between a Librarian and an Upper Division Project-Based Engineering Program

Since 2013, a librarian at Minnesota State University, Mankato has collaborated with faculty and students in an upper division project-based engineering program. While having several years of experience in university libraries plus advanced degrees in history, the librarian had a limited background in science, engineering, and technology, and lacked a formal engineering degree. At first glance, this match may appear to be a recipe for failure. Indeed, in those first few years, the librarian’s angst about the missing engineering degree caused many sleepless nights of worry and concern. However, there came a time when the words “but I am not an engineer” fell to the wayside as the librarian grew more confident and embraced the role of library liaison to the Integrated Engineering department and its project-based and co-op-based programs. This paper describes the partnership that went from self-doubt to success in supporting project teams of student engineers. The program operates at off-campus locations so providing service at a distance and developing electronic resources has been crucial for positive interactions with students and faculty. The vertically integrated student teams mean that there is some institutional memory in the student experience about the benefit of working with their librarian. This appreciation supports student learning of contextual research skills and abilities to describe their project information needs to a non-technical audience. While the successes did not happen overnight, the current status is of a positive working relationship where students understand the benefit of working with librarians, including non-engineering librarians, to solve their technical challenges. This paper presents our approach to building relationships between the library resources and engineering students and faculty, our strategies for success, and our future plans for collaboration

Improving Primo Usability and Teachability with Help from the Users

In the aftermath of a consortium migration to a shared cloud-based resource management and discovery system, a small college library implemented a web usability test to uncover the kinds of difficulties students had with the new interface. Lessons learned from this study led to targeted changes, which simplified aspects of searching, but also enhanced the librarians’ ability to teach more effectively. The authors discuss the testing methods, results, and teaching opportunities, both realized and potential, which arose from implementing changes

Connecting to KU Teaching & Research Departments: Task Force Report

This report includes review of numerous local and national assessments of libraries and library users.University of Kansas Librarie

Managing the Electronic Resources Lifecycle with Kanban

This paper discusses the implementation of Kanban as the framework for managing electronic resources workflows by presenting case studies from the University of Saskatchewan Library and at the Saskatchewan Polytechnic Library in Saskatchewan, Canada. Librarians at both institutions independently chose to adopt Kanban to manage electronic resources work, applying the essential Kanban framework of lists titled to do, in progress, and done. Examining the similarities and differences in each librarian’s experience and discussing two different software programs used, we have included descriptions of our implementation, in-depth information about the origins of Kanban, and its more recent applications to technical work. We found numerous benefits—including reduced email communication and improved due date tracking—to our implementation of Kanban and no significant drawbacks. Interest in applications of Kanban in libraries is on the rise, and we found there were significant benefits of using Kanban for electronic resources teams when used in conjunction with other tools (e.g., spreadsheets, email, ERMS)

TERMS: Techniques for electronic resources management

Librarians and information specialists have been finding ways to manage electronic resources for over a decade now. However, much of this work has been an ad hoc and learn-as-you-go process. The literature on electronic resource management shows this work as being segmented into many different areas of traditional librarian roles within the library. In addition, the literature show how management of these resources has driven the development of various management tools in the market as well as serve as the greatest need in the development of next generation library systems. TERMS is an attempt to create a series of on-going and continually developing set of management best practices for electronic resource management in libraries

Recent Changes to Reference Services in Academic Libraries and Their Relationship to Perceived Quality: Results of a National Survey

A national survey of academic librarians was conducted to examine relationships among reference service staffing changes, reference service innovations, adoption of reference technology, library type and size, and service quality. Analysis of the 606 response sets reveals trends toward reduced use of librarians and increased use of student staff at in-person service points, widespread increases in appointment-based and self-service reference, intensive efforts to reduce demand for reference by improving library instruction, and general improvements in reference service quality. Factors strongly associated with decreases or increases in quality are discussed in detail and implications for reference managers are provided.Citation: Jason Coleman, Melissa N. Mallon & Leo Lo (2015): Recent Changes to Reference Services in Academic Libraries and Their Relationship to Perceived Quality: Results of a National Survey, Journal of Library Administration, DOI: 10.1080/01930826.2015.110987

Transforming a High School Media Center into a Library Learning Commons

A capstone submitted in partial fulfillment of the requirements for the degree of Doctor of Education in the College of Education at Morehead State University by Nancy A. Chiara on April 22, 2014