Considerations regarding the Performance Improvement of the Hospital Healthcare Services from Romania by the Implementation of an Integrated Management System

The continuous quality improvement is an obligatory condition for the achievement and maintaining of the performance in healthcare services. Introducing the concepts of quality improvement in medical practice represents a distinctive component of the hospital reform in Romania. Healthcare quality is a more important principle in sanitary field, because the level of patients ‘knowledge is increasing concomitantly with the technological and therapeutic progresses. The continuous quality improvement is an obligatory condition for the achievement and maintaining the performance in healthcare organization, especially in hospital. The integration of many management systems (quality management, environmental management, security and occupational health management, information security management) and the development of an integrated management model applicable to Romanian hospitals, which have as principal goal to improve the performance of health services, represent a challenge for the Romanian health system. An integrated management system is a logical and systematic managerial approach, which permits taking-up optimum strategic and operational decisions. These decisions take into consideration all the essential aspects which lead to an efficient functionality of health organization, in terms of quality, environment, security and occupational health, and information security.healthcare, hospital, quality, integrated management system

Information Management System for the California State Water Resources Control Board (SWRCB)

A study was made to establish the requirements for an integrated state-wide information management system for water quality control and water quality rights for the State of California. The data sources and end requirements were analyzed for the data collected and used by the numerous agencies, both State and Federal, as well as the nine Regional Boards under the jurisdiction of the State Board. The report details the data interfaces and outlines the system design. A program plan and statement of work for implementation of the project is included

Perancangan Sistem Manajemen Mutu Terintegrasi di Baristand Industri Padang

Baristand Industri Padang is an agency under control Ministry of Industry of Indonesia which it has a duty to serve the industries involving research activities, standardization and certification. To realize the programs, Baristand Industri Padang implemented a quality management system including ISO 9001, ISO/IEC 17025, ISO/IEC 17065, and KNAPPP 02. Nevertheless, it has been running separately. Therefore, quality of products not only proven by testing the final product, but also needed other evidence as a certificate that ensuring the quality of products. This research aims to design the Quality Management System for Baristand Industri Padang which it was implemented using life cycle methodology. Finding of this study revealed there was integration of ISO 9001, ISO/IEC 17025, ISO/IEC 17065, and KNAPPP 02 in the context of the structure of the process, documents, and organization. In the context of the structure of processes, it obtained four groups of primary process involving management, research and standardization, support, and improvement. Moreover, In terms of documentation, there was three levels of the document such as the document of strategic policy, quality guideline and procedures. While aspects of the organizational structure, the integration of quality management system required to develop the organizational structure that consist of Top Management, Technical Manager, Quality/Management Representative, Researcher and Administrative/Technical Staff. In addition, this study provided an integrated quality management information system including management of quality documents and quality records. Finally, the integrated quality management system and quality management information system has been designed to meet the expectations of the organization.Baristand Industri Padang is an agency under control Ministry of Industry of Indonesia which it has a duty to serve the industries involving research activities, standardization and certification. To realize the programs, Baristand Industri Padang implemented a quality management system including ISO 9001, ISO/IEC 17025, ISO/IEC 17065, and KNAPPP 02. Nevertheless, it has been running separately. Therefore, quality of products not only proven by testing the final product, but also needed other evidence as a certificate that ensuring the quality of products. This research aims to design the Quality Management System for Baristand Industri Padang which it was implemented using life cycle methodology. Finding of this study revealed there was integration of ISO 9001, ISO/IEC 17025, ISO/IEC 17065, and KNAPPP 02 in the context of the structure of the process, documents, and organization. In the context of the structure of processes, it obtained four groups of primary process involving management, research and standardization, support, and improvement. Moreover, In terms of documentation, there was three levels of the document such as the document of strategic policy, quality guideline and procedures. While aspects of the organizational structure, the integration of quality management system required to develop the organizational structure that consist of Top Management, Technical Manager, Quality/Management Representative, Researcher and Administrative/Technical Staff. In addition, this study provided an integrated quality management information system including management of quality documents and quality records. Finally, the integrated quality management system and quality management information system has been designed to meet the expectations of the organization

EDUKASI IMPLEMENTASI KEBIJAKAN MUTU BAGI PETUGAS SISTEM INFORMASI MANAJEMEN DAN PENGELOLAAN ADMINISTRASI TERINTEGRASI DI RUMAH SAKIT GRANDMED LUBUK PAKAM

Hospital information systems have an important role in clinical and administrative services. Hospitals need a management information system (MIS) and hospital administration management to improve the quality of medical services. Hospital MIS (SIMRS) and integrated hospital administration management are designed to integrate the main hospital functions into one unified system that is stored in a central database. Regulation of the Minister of Health of the Republic of Indonesia Number 82 of 2013 Article 3 states that every hospital is obliged to implement a Hospital Management Information System (SIMRS). In Permenkes No. 30 of 2019 concerning electronically integrated business licensing or online single submission, hereinafter abbreviated as OSS, is a business license issued by the OSS institution for and on behalf of the minister, governor, or regent/mayor to hospital owners and managers through an integrated electronic system. The government is targeting all hospitals in Indonesia to have SIMRS which is integrated in the management of hospital administration. Hospitals that do not carry out SIMRS and good administrative management will affect the quality of service at the hospital, including causing human errors and mismanagement in recording health data, waiting time for services to be longer which can lead to accumulation of patients. The implementation of SIMRS and good and correct administrative management will have a positive impact on management, increase efficiency, and facilitate decision making in the future

Managing ubiquitous eco cities: the role of urban telecommunication infrastructure networks and convergence technologies

A successful urban management system for a Ubiquitous Eco City requires an integrated approach. This integration includes bringing together economic, socio-cultural and urban development with a well orchestrated, transparent and open decision making mechanism and necessary infrastructure and technologies. Rapidly developing information and telecommunication technologies and their platforms in the late 20th Century improves urban management and enhances the quality of life and place. Telecommunication technologies provide an important base for monitoring and managing activities over wired, wireless or fibre-optic networks. Particularly technology convergence creates new ways in which the information and telecommunication technologies are used. The 21st Century is an era where information has converged, in which people are able to access a variety of services, including internet and location based services, through multi-functional devices such as mobile phones and provides opportunities in the management of Ubiquitous Eco Cities. This paper discusses the recent developments in telecommunication networks and trends in convergence technologies and their implications on the management of Ubiquitous Eco Cities and how this technological shift is likely to be beneficial in improving the quality of life and place. The paper also introduces recent approaches on urban management systems, such as intelligent urban management systems, that are suitable for Ubiquitous Eco Cities

Pengaruh Strategi Bisnis dan Ketidakpastian Lingkungan terhadap Kualitas Sistem Informasi Akuntansi Manajemen (Studi pada PT Lestari Mahaputra Buana)

Business Strategy is a set of plans and integrated action which is designed for the company As a means to gain profit beyond its competitors As well as to maximize profit. Basically, Environmental Uncertainty is difficult to predict, the necessary information is a commodity that is very useful in the process of planning and control activities in an oranization so as to produce a system that is reliable accounting information management. This study aims to determine how business strategy, uncertainty of the environment and the quality of management accounting information system at PT. Lestari Mahaputra Buana and prove the influence of Business Strategy and Environmental Uncertainty on the Quality of Accounting Information System Management. The method used in this research is descriptive method with quantitative approach through data collection techniques with questionnaires distributed directly to all of management accounting system in PT. Lestari Mahaputra Buana in good categories. The results showed 1) There is a significant influence of business strategy on the quality of management accounting information systems. 2) environmental uncertainty significantly effects the quality of management accounting information systems

A framework for selecting workflow tools in the context of composite information systems

When an organization faces the need of integrating some workflow-related activities in its information system, it becomes necessary to have at hand some well-defined informational model to be used as a framework for determining the selection criteria onto which the requirements of the organization can be mapped. Some proposals exist that provide such a framework, remarkably the WfMC reference model, but they are designed to be appl icable when workflow tools are selected independently from other software, and departing from a set of well-known requirements. Often this is not the case: workflow facilities are needed as a part of the procurement of a larger, composite information syste m and therefore the general goals of the system have to be analyzed, assigned to its individual components and further detailed. We propose in this paper the MULTSEC method in charge of analyzing the initial goals of the system, determining the types of components that form the system architecture, building quality models for each type and then mapping the goals into detailed requirements which can be measured using quality criteria. We develop in some detail the quality model (compliant with the ISO/IEC 9126-1 quality standard) for the workflow type of tools; we show how the quality model can be used to refine and clarify the requirements in order to guarantee a highly reliable selection result; and we use it to evaluate two particular workflow solutions a- ailable in the market (kept anonymous in the paper). We develop our proposal using a particular selection experience we have recently been involved in, namely the procurement of a document management subsystem to be integrated in an academic data management information system for our university.Peer ReviewedPostprint (author's final draft

The Existence of Integrated Service Units in Improving Management and Public Services Quality at Universities in Indonesia

The study aims to analyze and gather information about the implementation of an Integrated Service Unit (ULT) to improve quality management and service quality at universities in Indonesia. The context for this research is the highly competitive and tight competition for quality management and public service quality among universities in the last decade. In response to the low quality of higher education administration services in Indonesia, the concept of service bureaucratic reform led to the establishment of Integrated Service Units. The research type is library research or literature review, where the researchers rely on existing literature to gather data. The research follows a descriptive qualitative approach with observation tools to analyze the existence of Integrated Service Units that have a high presence in the world of university administration services and have received awards or appreciation from the government. The results of the research indicate that the services implemented by the Integrated Service Units have quality management and service quality that adhere to established standards and principles of public service. The infrastructure of the service system is built using an electronic-based service system (SPBE). The activities are carried out in an integrated manner and are closely connected with other work units to provide cross-unit services in the university or faculty. The service process is completely digitized, using applications developed by each tertiary institution. Keywords: integrated service unit, quality management, service qualit

An integrated management system for quality and information security in healthcare

Health service organizations are increasingly required to deliver quality healthcare services without increasing costs. The adoption of health information technologies can assist these organizations to deliver a quality service; however, this again exposes the health information to threats. The protection of personal health information is critical to ensure the privacy of patients in the care of health service organizations. Therefore both quality and information security are of importance in healthcare. Organisations commonly use management system standards to assist them to improve a particular function (e.g. quality or security) through structured organizational processes to establish, maintain and optimise a management system for the particular function. In the healthcare sector, the ISO 9001, ISO 9004 and IWA 1 standards may be used for the purpose of improving quality management through the establishment of a quality management system. Similarly, the ISO 27001 and ISO 27799 standards may be used to improve information security management through the establishment of an information security management system. However, the concurrent implementation of multiple standards brings confusion and complexity within organisations. A possible solution to the confusion is to introduce an integrated management system that addresses the requirements of multiple management systems. In this research, various standards relevant to the establishment of management systems for quality and security are studied. Additionally, literature on integrated management systems is reviewed to determine a possible approach to establishing an IMS for quality and information security in healthcare. It will be shown that the quality management and information security management standards contain commonalities that an integration approach can be based on. A detailed investigation of these commonalities is done in order to present the final proposal of the IMSQS, the Integrated Management System for Quality and Information Security in healthcare