Enhancing the Adoption of E-Government Systems through Open Government and Open Government Data (OGD) Initiatives in Qatar

The present study aimed to analyze the status of e-government in developing countries, and particularly at Qatar. It also aimed to analyze the status of Open Government Data (OGD) in Qatar in order to identify the main motives that prompted the Qatari government to launch Open Government Data initiatives. In order to cover the research objectives effectively; the researcher used two main methods in order to cover the study objectives. The researcher used the qualitative method to achieve the goals of the study optimally and by reference to all sources on the subject of the study of previous studies, books and references. The researcher also used the analytical method through analyzing the status of e-government in developing countries, and particularly at Qatar. It also aims to analyze the status of Open Government Data (OGD) in Qatar in order to identify the main motives that prompted the Qatari government to launch Open Government Data initiatives. The research concluded that although Qatar is trying to develop e-government systems in various citizen transactions, and while trying to keep pace with the developed countries in the development of open data, Qatar still needs many steps and initiatives to promote e-government by relying on Open Government Data. The reliance of Qatar's Government on open data would encourage individuals to participate in decision-making, facilitate citizens' access to the required information, and increase citizen adoption of e-government. The research also concluded that Open Government Data (OGD) represents a new stage in activating the implementation of the e-government of Qatar, as it helps in achieving the basic objectives that the e-government seeks to achieve. The application of OGD initiatives may be a challenge for developing countries, due to several reasons, such as poor coordination among various government agencies, poor quality of published data, and the absence of laws and regulations that govern and control the nature of such initiatives. The research recommended in developing an Open Government Data strategy. This strategy will represent the road map for the Qatari government to activate the application of OGD initiatives. The research also recommended in establishing a framework for OGD, develop a legislative framework for OGD initiatives to control these initiatives and raise their success rate and enhancing the use of Web 2.0 regarding its significant benefits, since this web allowing the user for data modification and access to it when needed

Accessibility of Thai university websites: Awareness, barriers and drivers for accessible practice

Governments and organizations have to respond to a range of legislative and policy initiatives intended to promote equal opportunity for all. The Thai government has passed a number of laws which aim to protect its citizens from discrimination and from breaches of their human rights by government departments and agencies. The Persons with Disabilities Education Act B.E. 2551 (2008) and the Thailand Information and Communication Technology (ICT) Policy Framework (2011-2020) required government agencies to delivery equal education and access to online information for all Thais. Most Thai universities receive government subsidies, and therefore have an obligation to contribute to national prosperity so that all Thais can benefit from their activities, or as the Ministry of Information and Communication Technology and The National Electronics and Computer Technology Centre (2011, p. 23) states “The creation of content, database, online content which promotes lifelong learning, the development of school websites and other digital content should follow the web accessibility standard”. Given the Thai government’s commitment to lifelong learning and the creation of accessible materials, this thesis sought to investigate to what level Thai universities were implementing web accessibility in their websites and e-learning materials. A mixed method approach was employed in order to explore the level of accessibility awareness, barriers to web accessibility implementation and possible drivers for accessibility uptake which might exist within Thai universities. Quantitative data derived from automated and manual web evaluations was gathered based on WCAG 2.0 guideline in order to determine the actual levels of accessible design apparent in Thai university websites. Fifty representative universities were selected from the top ranked Thai universities and a number webpages were tested from within each of the university websites. In addition, online surveys were conducted with three stakeholder groups within the Thai university sector, namely lecturers, web staff and senior managers. These surveys were design to set the context for quantitative website assessment findings and provide evidence as to these stakeholders understanding of web accessibility as a concept. Finally, follow-up interviews were conducted after the web assessments and surveys were analysed so as to reduce ambiguity and increase understanding, creating a very clear picture of the standing of web accessibility in Thailand’s universities. The findings of the data analysis indicate that Thai universities have low levels of web accessibility implementation in their websites and e-learning materials, even though web accessibility requirements had been embedded in Thai laws and policies for over a decade. In terms of web evaluation, the university webpages had accessibility problems across all aspects of WCAG 2.0’s POUR principles, with not a single tested webpage passing even the lowest level of WCAG 2.0 compliance. The survey and interview data revealed very low levels of awareness of web accessibility amongst Thai university staff members as well as lack of knowledge regarding students with disabilities and their specialised technology needs. Whilst Thai university staff were generally supportive of the concept of web accessibility and supporting students with special needs, this was accompanied by some less supportive views, including students with disabilities being taught only in specialised educational facilities or only where there were sufficient numbers of such students to make the investment in accessibility worthwhile. A number of universities in this study featured university admission requirements which could be classed as a discriminatory and not aligned with the requirements of the Thai government. In fact, this thesis revealed an almost total lack of awareness within the Thai university sector of Thai government policy regarding web accessibility and equality in education. This thesis proposed a Smart Thailand : Accessible Learning model and an associated implementation framework which together might lead to an environment in which Thai universities would be more willing and able to implement the tenets of web accessibility and provide an equitable learning experience for all Thai citizens, especially those with disabilities

A theoretical model for the application of Web 2.0 in e-Government

Government organisations in many countries have started embracing modern technologies such as second generation web (Web 2.0) in an attempt to maximize on the benefits of these technologies as well as keeping up with the current trend. Nevertheless, the advancement and the adoption of these of technologies is in its initial stages in the public sector. Therefore, the research problem is that the literature surrounding the application of Web 2.0 is still highly tentative and exploratory. In particular, there is a lack of research exploring the application of Web 2.0 technologies in the context of local e-Government. This study aims to address this research problem by presenting a comprehensive decision-making tool to aid the effective application of Web 2.0 technologies amongst local government authorities (LGAs). In doing so, resulting in the development of a theoretical model that is underpinned by information systems evaluation criteria and impact factors of Web 2.0 from an internal organizational perspective. By addressing the research problem, this study will make a significant contribution to the normative literature by providing new insights of Web 2.0 technologies within the public sector. This will be of specific relevance to scholars, policy makers, LGAs and practitioners who are interested in the adoption of Web 2.0 technologies in an e-Government context. This paper presents the proposed theoretical model and is largely devoted to an explanation on the development of the model

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Application of Web 2.0 technologies in e-government: A United Kingdom case study

Electronic government (e-Government) has endured significant transformation over the last decade and currently, it is making further leaps by incorporating modern technologies such as second generation web (Web 2.0) technologies. However, since the development and use of this kind of technology is still at its early stages in the public sector, research about the use of Web 2.0 in this domain is still highly tentative and lacks theoretical underpinning. This paper reports the preliminary findings of an in-depth case study in the United Kingdom (UK) public sector, which explore the application of Web 2.0 technologies in the local government authority (LGA). The findings elicited from the case study offer an insight into information systems (IS) evaluation criterions and impact factors of Web 2.0 from both a practical setting and an internal organisational perspective. This paper concludes that a combined analysis of the evaluation and impact factors rather than a singular approach would better assist the decision making process that leads to effective application of Web 2.0 technologies. It also highlights the significant impact and perceived effect of adoption of such technologies

Analysis of UK Parliament Web Sites for Disability Accessibility

The growth of the Internet has led to an increase in the number of public services offered by U.K. government entities on their Web sites. A variety of consumers use e-government sites, and those individuals with disabilities are guaranteed the same access government sites under the U.K.’s Disability Discrimination Act (DDA) of 1995. This law provides equality in access, and implements penalties for non-adherence to the law. Industry standards also exist which helps site developers to create better site accessibility. However, despite both standards and legal regulations, total openness of sites for people with disabilities is still not widespread. The purpose of this study is to examine the level of accessibility of a randomly selected sample of 130 members of the U.K. House of Commons. Each site was analyzed using an online software tool –Truwex - to determine if they met industry Web Content Accessibility Guidelines (WCAG) levels 1.0 and 2.0 standards and DDA law. The results showed that the majority of the sites did not meet either guidelines or legal mandates. Many of the sites displayed similar precedents when it came to the types of non-compliance, and could easily improve compliance with minor changes

Towards business integration as a service 2.0 (BIaaS 2.0)

Cloud Computing Business Framework (CCBF) is a framework for designing and implementation of Could Computing solutions. This proposal focuses on how CCBF can help to address linkage in Cloud Computing implementations. This leads to the development of Business Integration as a Service 1.0 (BIaaS 1.0) allowing different services, roles and functionalities to work together in a linkage-oriented framework where the outcome of one service can be input to another, without the need to translate between domains or languages. BIaaS 2.0 aims to allow automation, enhanced security, advanced risk modelling and improved collaboration between processes in BIaaS 1.0. The benefits from adopting BIaaS 1.0 and developing BIaaS 2.0 are illustrated using a case study from the University of Southampton and several collaborators including IBM US. BIaaS 2.0 can work with mainstream technologies such as scientific workflows, and the proposal and demonstration of BIaaS 2.0 will be aimed to certainly benefit industry and academia. © 2011 IEEE