A Reference Software Architecture for Social Robots

Social Robotics poses tough challenges to software designers who are required to take care of difficult architectural drivers like acceptability, trust of robots as well as to guarantee that robots establish a personalised interaction with their users. Moreover, in this context recurrent software design issues such as ensuring interoperability, improving reusability and customizability of software components also arise. Designing and implementing social robotic software architectures is a time-intensive activity requiring multi-disciplinary expertise: this makes difficult to rapidly develop, customise, and personalise robotic solutions. These challenges may be mitigated at design time by choosing certain architectural styles, implementing specific architectural patterns and using particular technologies. Leveraging on our experience in the MARIO project, in this paper we propose a series of principles that social robots may benefit from. These principles lay also the foundations for the design of a reference software architecture for Social Robots. The ultimate goal of this work is to establish a common ground based on a reference software architecture to allow to easily reuse robotic software components in order to rapidly develop, implement, and personalise Social Robots

Online dispute resolution: an artificial intelligence perspective

Litigation in court is still the main dispute resolution mode. However, given the amount and characteristics of the new disputes, mostly arising out of electronic contracting, courts are becoming slower and outdated. Online Dispute Resolution (ODR) recently emerged as a set of tools and techniques, supported by technology, aimed at facilitating conflict resolution. In this paper we present a critical evaluation on the use of Artificial Intelligence (AI) based techniques in ODR. In order to fulfill this goal, we analyze a set of commercial providers (in this case twenty four) and some research projects (in this circumstance six). Supported by the results so far achieved, a new approach to deal with the problem of ODR is proposed, in which we take on some of the problems identified in the current state of the art in linking ODR and AI.The work described in this paper is included in TIARAC - Telematics and Artificial Intelligence in Alternative Conflict Resolution Project (PTDC/JUR/71354/2006), which is a research project supported by FCT (Science & Technology Foundation), Portugal. The work of Davide Carneiro is also supported by a doctoral grant by FCT (SFRH/BD/64890/2009).Acknowledgments. The work described in this paper is included in TIARAC - Telematics and Artificial Intelligence in Alternative Conflict Resolution Project (PTDC/JUR/71354/2006), which is a research project supported by FCT (Science & Technology Foundation), Portugal. The work of Davide Carneiro is also supported by a doctoral grant by FCT (SFRH/BD/64890/2009)

Principles of Component-Based Design of Intelligent Agents

Compositional multi-agent system design is a methodological perspective on multiagent system design based on the software engineering principles process and knowledge abstraction, compositionality, reuse, specification and verification. This pape

Proceedings of The Multi-Agent Logics, Languages, and Organisations Federated Workshops (MALLOW 2010)

http://ceur-ws.org/Vol-627/allproceedings.pdfInternational audienceMALLOW-2010 is a third edition of a series initiated in 2007 in Durham, and pursued in 2009 in Turin. The objective, as initially stated, is to "provide a venue where: the cost of participation was minimum; participants were able to attend various workshops, so fostering collaboration and cross-fertilization; there was a friendly atmosphere and plenty of time for networking, by maximizing the time participants spent together"

Adaptive tension, self-organization and emergence : A complex system perspective of supply chain disruptions

The purpose of this thesis was to explore how microstate human interactions produce macro level self-organization and emergence in a supply disruption scenario, as well as discover factors and typical human behaviour that bring about disruptions. This study argues that the complex adaptive system’s view of complexity is most suited scholarly foundation for this research enquiry. Drawing on the dissipative structure based explanation of emergence and self-organization in a complex adaptive system, this thesis further argues that an energy gradient between the ongoing and designed system conditions, known as adaptive tension, causes supply chains to self-organize and emerge. This study adopts a critical realist ontology operationalized by a qualitative case research and grounded theory based analysis. The data was collected using repertory grid interviews of 22 supply chain executives from 21 firms. In all 167 cases of supply disruptions were investigated. Findings illustrate that agent behaviours like loss of trust, over ambitious pursuit, use of power and privilege, conspiring against best practices and heedless performance were contributing to disruption. Impacted by these behaviours, supply chains demonstrated impaired disruption management capabilities and increased disruption probability. It was also discovered that some of these system patterns and microstate agent behaviours pushed the supply chains to a zone of emergent complexity where these networks self-organized and emerged into new structures or embraced changes in prevailing processes or goals. A conceptual model was developed to explain the transition from micro agent behaviour to system level self-organization and emergence. The model described alternate pathways of a supply chain under adaptive tension. The research makes three primary research contributions. Firstly, based upon the theoretical model, this research presents a conceptualization of supply chain emergence and self-organization from dissipative structures and adaptive tension based view of complexity. Secondly, it formally introduces and validates the role of behavioural and cognitive element of human actions in a supply chain scenario. Lastly, it affirms the complex adaptive system based conceptualization of supply chain networks. These contributions succeed in providing organizations with an explanation for observed deviations in their operations performance using a behavioural aspect of human agents

Hybrid intelligent decision support system for distributed detection based on ad hoc integrated WSN & RFID

This thesis was submitted for the award of Doctor of Philosophy and was awarded by Brunel University LondonThe real time monitoring of environment context aware activities, based on distributed detection, is becoming a standard in public safety and service delivery in a wide range of domains (child and elderly care and supervision, logistics, circulation, and other). The safety of people, goods and premises depends on the prompt immediate reaction to potential hazards identified in real time, at an early stage to engage appropriate control actions. Effective emergency response can be supported only by available and acquired expertise or elaborate collaborative knowledge in the domain of distributed detection that include indoor sensing, tracking and localizing. This research proposes a hybrid conceptual multi-agent framework for the acquisition of collaborative knowledge in dynamic complex context aware environments for distributed detection. This framework has been applied for the design and development of a hybrid intelligent multi-agent decision system (HIDSS) that supports a decentralized active sensing, tracking and localizing strategy, and the deployment and configuration of smart detection devices associated to active sensor nodes wirelessly connected in a network topology to configure, deploy and control ad hoc wireless sensor networks (WSNs). This system, which is based on the interactive use of data, models and knowledge base, has been implemented to support fire detection and control access fusion functions aimed at elaborating: An integrated data model, grouping the building information data and WSN-RFID database, composed of the network configuration and captured data, A virtual layout configuration of the controlled premises, based on using a building information model, A knowledge-based support for the design of generic detection devices, A multi-criteria decision making model for generic detection devices distribution, ad hoc WSNs configuration, clustering and deployment, and Predictive data models for evacuation planning, and fire and evacuation simulation. An evaluation of the system prototype has been carried out to enrich information and knowledge fusion requirements and show the scope of the concepts used in data and process modelling. It has shown the practicability of hybrid solutions grouping generic homogeneous smart detection devices enhanced by heterogeneous support devices in their deployment, forming ad hoc networks that integrate WSNs and radio frequency identification (RFID) technology. The novelty in this work is the web-based support system architecture proposed in this framework that is based on the use of intelligent agent modelling and multi-agent systems, and the decoupling of the processes supporting the multi-sensor data fusion from those supporting different context applications. Although this decoupling is essential to appropriately distribute the different fusion functions, the integration of several dimensions of policy settings for the modelling of knowledge processes, and intelligent and pro-active decision making activities, requires the organisation of interactive fusion functions deployed upstream to a safety and emergency response.Saudi government, represented by the Ministry of Interior and General Directorate of Civil Defenc