An analysis of independent living elderly’s views on robots: A descriptive study from the norwegian context

ACHI 2020 : The Thirteenth International Conference on Advances in Computer-Human Interactions November 21 – 25, 2020This study illustrates the independent living elderly’s (≥65 years) views on robots. The data was documented through audio recordings of interviews, photos, and written logs. The analysis was done through qualitative manifest and latent content analysis. The results of the analysis were sorted into three categories: aging during the technological renaissance, domestic robots, and the elderly’s expectations of robots. The overall resulted theme was: integrating robots in the elderly’s everyday life. The results were discussed through the lenses of the Sense-of-Coherence (SOC) theoretical construct and its belonging elements: comprehensibility, manageability, and meaningfulness. The relevance of this paper contributes to giving an understanding of the domestic robots’ requirements specifications and the elderly’s expectation of human-robot interaction.publishedVersio

Sociotechnical Challenges of eHealth Technology for Patient Self-Management: A Systematic Review

Ageing of society and increase of time spent with chronic conditions challenge the traditional long-term care model. Assistive technology and eHealth are seen to play an important role when addressing these challenges. One prominent example are patient self-management systems. These systems not only transform the way patients with chronic conditions interact with the healthcare system, but also change work practices of care providers. This literature review addresses sociotechnical challenges of eHealth technologies with a strong collaborative component. As a result, four themes are identified and discussed.Comment: Volume 5 HEALTHIN

Co-production in practice : how people with assisted living needs can help design and evolve technologies and services

Background The low uptake of telecare and telehealth services by older people may be explained by the limited involvement of users in the design. If the ambition of ‘care closer to home’ is to be realised, then industry, health and social care providers must evolve ways to work with older people to co-produce useful and useable solutions. Method We conducted 10 co-design workshops with users of telehealth and telecare, their carers, service providers and technology suppliers. Using vignettes developed from in-depth ethnographic case studies, we explored participants’ perspectives on the design features of technologies and services to enable and facilitate the co-production of new care solutions. Workshop discussions were audio recorded, transcribed and analysed thematically. Results Analysis revealed four main themes. First, there is a need to raise awareness and provide information to potential users of assisted living technologies (ALTs). Second, technologies must be highly customisable and adaptable to accommodate the multiple and changing needs of different users. Third, the service must align closely with the individual’s wider social support network. Finally, the service must support a high degree of information sharing and coordination. Conclusions The case vignettes within inclusive and democratic co-design workshops provided a powerful means for ALT users and their carers to contribute, along with other stakeholders, to technology and service design. The workshops identified a need to focus attention on supporting the social processes that facilitate the collective efforts of formal and informal care networks in ALT delivery and use

Supporting the active learning of collaborative database browsing techniques

We describe the implications of a study of database browsing behaviour for the development of a system to support more effective browsing. In particular we consider the importance of collaborative working, both in learning browsing skills and in co‐operating on a shared information‐retrieval task. From our study, we believe that an interface to support collaboration should promote the awareness of the activities of others, better visualization of the information data structures being browsed, and effective communication of the browsing process

Mutual learning as a resource for research design

Copyright 2014 ACM. Mutual learning processes provide the context for this paper. We reflect on the early research design process of an ongoing project that is investigating the potential contributions of the Internet of Things (IoT) to ageing well. While mutual learning is assumed and embedded in Participatory Design tools and methods, it was only when we explicitly used mutual learning processes, as a resource in the research design of the project, that we could make clear and accountable decisions about how to proceed. The paper ends with a reaffirmation of the importance of mutual learning processes in Participatory Design, noting the opportunities, even imperatives, for foregrounding mutual learning processes in the design of IoT applications

Navigating Relationships and Boundaries: Concerns around ICT-uptake for Elderly People

Despite a proliferation of research in the use of ICTs to support active and healthy ageing, few have considered the privacy and security concerns particular to the elderly. We investigated the appropriation of tablet devices and a neighborhood portal as well as emerging privacy and security issues through ethnographic and action research in a long-term participatory design (PD) project with elderly participants. We discuss two major themes: a) the tensions related to perceived digital threats and the social pressures of online disclosure to the social environment; and b) the relation of these issues to the ICT appropriation process and the referring challenges we encountered. We argue that there is a need to understand the interleaving of physical and virtual habitats, the various ways resulting in discomfort and the senior citizens' actions – which at first glance appear contradictory. We consider the implications of the issues observed for examining privacy and security concerns more broadly as well as discussing implications for the design of the portal and the shaping of social measures for appropriation support