Interactive Intent Modeling for Exploratory Search

Exploratory search requires the system to assist the user in comprehending the information space and expressing evolving search intents for iterative exploration and retrieval of information. We introduce interactive intent modeling, a technique that models a user’s evolving search intents and visualizes them as keywords for interaction. The user can provide feedback on the keywords, from which the system learns and visualizes an improved intent estimate and retrieves information. We report experiments comparing variants of a system implementing interactive intent modeling to a control system. Data comprising search logs, interaction logs, essay answers, and questionnaires indicate significant improvements in task performance, information retrieval performance over the session, information comprehension performance, and user experience. The improvements in retrieval effectiveness can be attributed to the intent modeling and the effect on users’ task performance, breadth of information comprehension, and user experience are shown to be dependent on a richer visualization. Our results demonstrate the utility of combining interactive modeling of search intentions with interactive visualization of the models that can benefit both directing the exploratory search process and making sense of the information space. Our findings can help design personalized systems that support exploratory information seeking and discovery of novel information.Peer reviewe

We are the Change that we Seek: Information Interactions During a Change of Viewpoint

There has been considerable hype about filter bubbles and echo chambers influencing the views of information consumers. The fear is that these technologies are undermining democracy by swaying opinion and creating an uninformed, polarised populace. The literature in this space is mostly techno-centric, addressing the impact of technology. In contrast, our work is the first research in the information interaction field to examine changing viewpoints from a human-centric perspective. It provides a new understanding of view change and how we might support informed, autonomous view change behaviour. We interviewed 18 participants about a self-identified change of view, and the information touchpoints they engaged with along the way. In this paper we present the information types and sources that informed changes of viewpoint, and the ways in which our participants interacted with that information. We describe our findings in the context of the techno-centric literature and suggest principles for designing digital information environments that support user autonomy and reflection in viewpoint formation

Active tag recommendation for interactive entity search : Interaction effectiveness and retrieval performance

We introduce active tag recommendation for interactive entity search, an approach that actively learns to suggest tags from preceding user interactions with the recommended tags. The approach utilizes an online reinforcement learning model and observes user interactions on the recommended tags to reward or penalize the model. Active tag recommendation is implemented as part of a realistic search engine indexing a large collection of movie data. The approach is evaluated in task-based user experiments comparing a complete search system enhanced with active tag recommendation to a control system in which active tag recommendation is not available. In the experiment, participants (N = 45) performed search tasks on the movie domain and the corresponding search interactions, information selections, and entity rankings were logged and analyzed. The results show that active tag recommendation (1) improves the ranking of entities compared to written-query interaction, (2) increases the amount of interaction and effectiveness of interactions to rank entities that end up being selected in a task, and (3) reduces, but does not substitute, the need for written-query interaction (4) without compromising task execution time. The results imply that active learning for search support can help users to interact with entity search systems by reducing the need for writing queries and improve search outcomes without compromising the time used for searching.Peer reviewe