8 research outputs found

    Networked Privacy Beyond the Individual: Four Perspectives to ‘Sharing’

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    Synthesizing prior work, this paper provides conceptual grounding for understanding the dialectic of challenges and opportunities that social network sites present to social life. With the help of the framework of interpersonal boundary regulation, this paper casts privacy as something people do, together, instead of depicting it as a characteristic or a possession. I illustrate interpersonal aspects of networked privacy by outlining four perspectives to ‘sharing’. These perspectives call for a rethink of networked privacy beyond an individual’s online endeavors

    Personalised Services in Social Situations : Principal-Agent Relationships in Account Sharing

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    We present a qualitative study of how personal accounts on online services, such as Tinder, Netflix and Spotify, may be shared in particular social situations. We draw from agency theory's focus on principal-agent relationships and Goffman's work on frames in analysing situations where others are allowed to use personal accounts, either for a shared purpose or on behalf of the account owner. We deploy Goffman's concepts of regrounding to understand how interests behind activities are transformed and brackets to draw attention to the boundaries of different frames, and how these are incurred or broken in situations that exceed personal account use. Based on a set of 43 written descriptions of account sharing, we depict how employing others to act as agents to use one's personal accounts may lead to playful or serious use. Additionally, we discuss consequentiality of sharing personalised services, considering both what services might reveal about the account owner and how sharing takes place in the context of relationships. We contribute by illustrating how users' relationships with personalised services are complicated by the different interests that are served when accounts are shared.Peer reviewe

    Peer-to-peer in the workplace: A view from the road

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    ABSTRACT This paper contributes to the growing literature on peer-topeer (P2P) applications through an ethnographic study of auto-rickshaw drivers in Bengaluru, India. We describe how the adoption of a P2P application, Ola, which connects passengers to rickshaws, changes drivers work practices. Ola is part of the 'peer services' phenomenon which enable new types of ad-hoc trade in labour, skills and goods. Autorickshaw drivers present an interesting case because prior to Ola few had used Smartphones or the Internet. Furthermore, as financially vulnerable workers in the informal sector, concerns about driver welfare become prominent. Whilst technologies may promise to improve livelihoods, they do not necessarily delive

    Peer-to-peer in the workplace : a view from the road

    Get PDF
    This paper contributes to the growing literature on peer-topeer (P2P) applications through an ethnographic study of auto-rickshaw drivers in Bengaluru, India. We describe how the adoption of a P2P application, Ola, which connects passengers to rickshaws, changes drivers work practices. Ola is part of the ‘peer services’ phenomenon which enable new types of ad-hoc trade in labour, skills and goods. Autorickshaw drivers present an interesting case because prior to Ola few had used Smartphones or the Internet. Furthermore, as financially vulnerable workers in the informal sector, concerns about driver welfare become prominent. Whilst technologies may promise to improve livelihoods, they do not necessarily deliver [57]. We describe how Ola does little to change the uncertainty which characterizes an auto drivers’ day. This leads us to consider how a more equitable and inclusive system might be designed.http://dl.acm.org/citation.cfm?id=2858393&CFID=853645300&CFTOKEN=16898376hb2016Informatic

    Studies of Content-Mediated Interaction: Insights into Activities, Motivations and User Experience Design

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    The amount of user-generated digital content in social media has exploded during recent years. Currently, it is easy to capture and produce versatile personal content, for example, activity data that is recorded with devices, such as heart rate monitors or the preference data of the music you listen to. A plethora of services exists for content sharing. Sharing digital content, such as images, audio, and video allows people to express themselves, create new contacts, strengthen ties with existing contacts, and to collaborate with other people. Social activities through content can create a sense of belonging and being part of a community. Digital content mediates social interaction through online services. For example, a shared video tells someone the story of an event that they could not be physically present at, and then shared exercise data might inform others of an interesting cycle route for a specific type of exercise. The sharing of traditional, personal digital content such as photos and videos has been widely studied, but recently it has become increasingly common to produce different types of content collaboratively and various services enable social interaction around such content – not just the sharing of it. The guidance for designers on how to build services to enable users to engage in these interactions naturally is still limited. To design better services, we need a better understanding of user activities together with the shared content and the collaborative practices that they form. Thus, this work focuses on novel types of user-generated digital content as well as the related activities, motivations, and user experiences.This compound thesis contributes to the research field of human-computer interaction; more specifically, the user experience. The thesis contains findings from six user case studies, involving a total of 328 participants. Through the case studies, we identified the elements that contribute to the user experience of content-mediated interaction with various content types. The theoretical contribution of this work is the introduction of the concept of contentmediated interaction. This work identifies the different elements that affect content-mediated interaction, and builds a content-mediated interaction model. The work extends the knowledge of user activities and the related user experience with novel types of shared content and of the user’s motivation to participate in content-mediated interaction. As a practical outcome, the thesis presents design implications. The thesis first proposes that understanding content-mediated interaction helps to design better applications and services that support online social interaction. Second, this helps to evaluate and refine the existing services as well as understand the emerging new content types in the future. Understanding the underlying activities and motivations supports the creation of new interaction features, service concepts, and finally, identifying business prospects

    Arkiajattelu, tieto ja oikeudenmukaisuus

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    Sosiaalipsykologian klassisia kysymyksiĂ€ ovat yksilön ja yhteiskunnan suhde sekĂ€ tieteellisen tiedon ja arkiajattelun yhteys. Miten ryhmien vĂ€lisiĂ€ suhteita voidaan parantaa ja konflikteja ehkĂ€istĂ€? Perustuuko moraali enemmĂ€n tunteisiin vai jĂ€rkeen? TĂ€mĂ€ teos kĂ€sittelee kuudessatoista luvussa ja 34 kirjoittajan voimin sosiaalipsykologian suuria kysymyksiĂ€ ja ajankohtaisia yhteiskunnallisia aiheita. Aihepiirit ulottuvat historiasta nykypĂ€ivÀÀn ja tulevaisuuteen, olipa sitten kyseessĂ€ Ă€lykkyys, politiikka, ruoka, johtaminen, digitaalinen vuorovaikutus tai perinnöllisyyttĂ€ koskevat tiedot ja luulot. Kirjoittajat ovat sosiaalipsykologian ja lĂ€hitieteiden tutkijoita Suomesta ja muualta Euroopasta. TĂ€mĂ€ kirja on heidĂ€n – ystĂ€vien, kollegoiden ja oppilaiden – lahjansa professori Anna-Maija PirttilĂ€-Backmanille hĂ€nen merkkipĂ€ivĂ€nÀÀn
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