IT Governance Structures in Brazilian, Dutch and Portuguese Universities

Published by Elsevier B.V. Effective IT governance is determined by how the IT function is organized and where the IT decision-making authority is located within the organization. Three different IT governance structures may be considered: centralized, decentralized and federal. The appropriacy of these structures is based on the organizatiońs context. This article aims at analyzing how appropriate the IT governance structure adopted by universities is. Using a qualitative approach, we carried out six interviews in three countries, namely Portugal, the Netherlands and Brazil. The findings show that the centralized structure allows economizing on skills and applications, leading to cost reduction and standardization. While the decentralized mode calls for a duplication of resources, higher risks and a difficulty in communication in faculties, a centralized IT system emerges in the university. We can conclude that the federal structure is more suitable for universities where the infrastructure and strategy is centralized and the execution and operation are decentralized. Our findings are in consonance with the literature. This article will end presenting the limitations and future work.CAPES Foundation, Ministry of Education of Brazil Process n. º10415/13-0 and by COMPETE: POCI-01-0145-FEDER-007043 and FCT – Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/2013info:eu-repo/semantics/publishedVersio

Efektifitas Mekanisme Tata Kelola Teknologi Informasi Terhadap Inovasi Ti Dan Kinerja Ti

Information technology supports the achievement of business objectives in the organization. Higher education institutions is a business organization engaged in the field of education, research and devotion to the society in the Know Tridharma College.  Effective IT governance ensures the alignment between IT and the business objectives. The study seeks to examin empirically IT governance mechanisms affecting the overall effectiveness of IT governance. In addition, this study examines effective IT governance relationships and IT performance in higher education organizations. The sampling techniques in this study are multi-stage purposeful random sampling. In order, the researchers will incorporate the surveys online. Analyzed by Quantitative Data and method of a Partial Least Squares (PLS-SEM) equation using Smart PLS 3.0. The results obtained from this research show significant positive relationships between effectiveness IT governance and the following mechanisms: IT steering Committee, senior management involvement in IT, and organizational communication systems and relationships between the effectiveness of ITG with IT innovation and IT performance. And insignificant negative relationship between organizational Performance management system and effectiness IT Governance also IT Innovation and IT Performance

Governança de TI em universidades públicas: proposta de um modelo

O objetivo deste trabalho de investigação é o desenvolvimento de um modelo de governança de TI em universidades públicas para que mais eficaz e eficientemente cumpram a sua missão. A investigação irá identificar os mecanismos de governança de TI utilizados em diferentes realidades universitárias e avaliar a eficiência e eficácia na sua implementação considerando fatores contingenciais. Recorrer-se-á à administração de surveys em contextos sobre os quais já se detém e se tem facilidade em adquirir conhecimento, nomeadamente, universidades federais brasileiras e universidades públicas portuguesas. Design Science Research será utilizada pela sua adequação à resolução de problemas organizacionais complexos que requerem o desenvolvimento de artefactos, neste caso, um modelo para governança de TI em universidades públicas. O modelo proposto gerado será avaliado por especialistas e profissionais da área TI através de surveys, entrevistas e workshops. Analisar-se-á a eficácia e facilidade de implementação de mecanismos e ferramentas que auxiliem na governança de TI. Espera-se contribuir com um modelo e um guia para a sua implementação nas universidades públicas enquanto se reforça o corpo de conhecimento na governança de TI.Este trabalho foi suportado pela CAPES (Coordenação de Aperfeiçoamento de Pessoal de Nível Superior), Processo n.º 10415/13-0 e pela FCT - Fundação para a Ciência e Tecnologia no âmbito do projeto UID/CEC/00319/2013

IT governance mechanisms in higher education

Information technology (IT) has become essential in supporting the growth and sustainability of all types of organizations. Higher education institutions are a special type of organization where technological infrastructure consists of a variety of applications, different platforms, academic systems, cloud applications and heterogeneous technologies. All these technologies for supporting the research, teaching and administrative processes require an effective IT governance framework. The framework of IT governance is composed of structures, processes and relational mechanisms. Each one of these mechanisms has a function and when implemented, should affect the organization positively. The process of identifying the right mechanisms to a specific context is a complex endeavor. This paper looks at the IT governance mechanism that higher education institutions have implemented. We did an extensive literature review making use of databases such as Web of Science, IEEE, SCOPUS, or AIS eLibrary for selecting case studies. We discuss these practices in the context of higher education. To continue this research and improve the IT governance body of knowledge for higher education institutions, future works are pointed out.This work was supported by CAPES Foundation, Ministry of Education of Brazil Process n.º10415/13-0 and by FCT – Foundation for Science and Technology, project UID/CEC/00319/2013.info:eu-repo/semantics/publishedVersio

IT governance for public universities: developing a model

Information technology (IT) has become essential in supporting the growth and sustainability of all types of organizations. Universities are one of those types that are more and more dependent on IT having a technological infrastructure made of heterogeneous technologies that turns IT Governance into a real challenge. The teaching-learning and research processes, nuclear for universities, require effective and efficient IT governance so universities remain competitive. IT governance calls for the definition and implementation of formal practices at the highest level in the organization involving structures, processes and relational mechanisms for the creation of business value from IT investments. However, it is quite notorious the difficulty in defining and implementing those practices from frameworks such as COBIT, ITIL, ISO/IEC 38500, among others. The level of adoption of such frameworks at universities is quite low, superficial or limited in scope. To address these issues, we propose, using design science research, the development of an IT governance model for public universities. The model will be designed having the appropriate mechanisms identified through survey research and case studies involving Portuguese and Brazilian public universities. We expect to contribute with a model having structures, processes and relational mechanisms suitable for the public sector universities with the guidelines for effective and efficient IT governance. Moreover, contributions to the body of knowledge, regarding the adoption of frameworks such as COBIT and ITIL, taking in consideration contextual and contingency factors, are also expected in what particularly relates to Portuguese and Brazilian public universities.CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior(UID/CEC/00319/2013)This work was supported by CAPES Foundation, Ministry of Education of Brazil Process n.º10415/13-0 and by FCT – Foundation for Science and Technology, project UID/CEC/00319/2013.info:eu-repo/semantics/publishedVersio

Evaluation of Information Technology Governance in Banking Companies Using BSC and COBIT 4.1

Abstract - The era of industrial revolution 4.0, the progress of companies to achieve their vision and mission goals, is largely determined by the role of information technology, especially banking companies such as BPR PMM, the problem is that BPR PPM has not fully realized the importance of managing a business change, in order to maintain the company's existence. To determine the maturity level of the application of information technology in a company, it is necessary to conduct a thorough evaluation. In this study, there are seventeen processes in Cobit 4.1 that are solved on an internal balanced scorecard perspective. Cobit is a framework that is very well used in measuring the effectiveness of the application of information technology, while the balanced scorecard (BSC) is a framework that is very suitable to be applied to measure or assess the performance of a company. The combination of the two frameworks can provide a clear picture of internal perspectives that can be used by company leaders in improving information technology governance. This study resulted in a conclusion that the company maturity level in terms of business change management based on Cobit 4.1 and the internal balanced scorecard perspective has an average value of 2.90 at level 3 with defined categories

IT governance maturity in higher education: A study in Brazilian and Portuguese Universities

The use of Information Technology has become prominent in teaching, learning, research, service and management activities in higher education institutions. Such prominent usage has caused a critical dependency on IT that demands adequate IT governance beyond simple and daily IT management. One way of achieving IT governance is through an appropriate set of structure, process and relational mechanisms. We have examined these types of mechanisms in six universities, four in Brazil and two in Portugal. This study was carried out using interviews to assess the level of implementation for seventeen structure, fifteen process and fourteen relational mechanisms. Findings show that the relational mechanisms were the most implemented in these six universities under study. Anyway, from this sample, we are led to the conclusion that IT governance maturity appears quite low in higher education.This work has been supported by COMPETE: POCI-01-0145-FEDER-007043 and FCT – Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/2013

IMPLÉMENTATION DE LA GOUVERNANCE DES TI DANS UNE ORGANISATION PUBLIQUE RÉGIONALE

International audiencePrivate sector companies are mobilizing to adopt IT governance frameworks to control their information systems and increase the profitability of their IT investments. Today, public organizations have come to adopt the same approach. The study of IT governance in the public sector has interested several researchers in recent years. However, there is still a lack of literature concerning its implementation in developing countries and especially in a context of regionalization. The case study in this article shows how a "regional public organization" has implemented its IT governance framework in a regionalization context. The results of this study show that the intentional implementation of the mechanisms, with reference to the governance guidelines of the central top management, was done without major complications. However, the organization should make a lot of efforts to "decentralize" processes at the regional level to better support IT projects with regional specificities, and to improve its structures.Les entreprises du secteur privé se sont mobilisées pour adopter des cadres de gouvernance des TI afin de contrôler leurs systèmes d’information et augmenter la rentabilité de leurs investissements en technologies de l’information. Aujourd’hui, les organisations publiques ont fini par adopter la même approche. L’étude de la gouvernance des TI dans le secteur public a intéressé plusieurs chercheurs ces dernières années. Cependant, il existe encore un manque en littérature concernant son implémentation dans les pays en voie de développement et surtout dans un contexte de régionalisation. L’étude de cas menée dans cet article, montre comment « une organisation publique régionale » a implémenté son cadre de gouvernance des TI dans un contexte de régionalisation. Les résultats de cette étude montrent que l’implémentation intentionnelle des mécanismes, en se référant aux orientations de gouvernance de la direction centrale, s’est faite sans grandes complications. Or, l’organisation devrait déployer beaucoup d’efforts pour « décentraliser » des processus au niveau régional pour mieux supporter les projets TI aux spécificités régionales, et d’améliorer ses structures.Mots-clés : Gouvernance des TI, organisation publique, régionalisation, décentralisation, implémentation

IT Governance Mechanisms at Universities: An Exploratory Study

The pervasive use of technology has created a critical dependency on IT that requires particular attention to IT Governance (ITG). A set of ITG mechanisms involving structures, processes and relational mechanisms can be considered to implement IT governance and enhance business/IT alignment. Universities are organizations with a specific context and depend on IT for the success in teaching and learning, research and service. However, ITG implementation in universities has not received much attention and research in this type of organization is scarce. Therefore, the purpose of this research is to identify the most appropriate set of ITG mechanisms for universities. Semi-structured interviews with CIOs in ten universities from five countries were carried out. This research proposes six new ITG mechanisms to be added to the current set of ITG mechanisms. This research concludes by presenting the limitations and future work

IT governance mechanisms at universities: an exploratory study

The pervasive use of technology has created a critical dependency on IT that requires particular attention to IT Governance (ITG). A set of ITG mechanisms involving structures, processes and relational mechanisms can be considered to implement IT governance and enhance business/IT alignment. Universities are organizations with a specific context and depend on IT for the success in teaching and learning, research and service. However, ITG implementation in universities has not received much attention and research in this type of organization is scarce. Therefore, the purpose of this research is to identify the most appropriate set of ITG mechanisms for universities. Semi-structured interviews with CIOs in ten universities from five countries were carried out. This research proposes six new ITG mechanisms to be added to the current set of ITG mechanisms. This research concludes by presenting the limitations and future work.info:eu-repo/semantics/acceptedVersio