Generic Methods for Adaptive Management of Service Level Agreements in Cloud Computing

The adoption of cloud computing to build and deliver application services has been nothing less than phenomenal. Service oriented systems are being built using disparate sources composed of web services, replicable datastores, messaging, monitoring and analytics functions and more. Clouds augment these systems with advanced features such as high availability, customer affinity and autoscaling on a fair pay-per-use cost model. The challenge lies in using the utility paradigm of cloud beyond its current exploit. Major trends show that multi-domain synergies are creating added-value service propositions. This raises two questions on autonomic behaviors, which are specifically ad- dressed by this thesis. The first question deals with mechanism design that brings the customer and provider(s) together in the procurement process. The purpose is that considering customer requirements for quality of service and other non functional properties, service dependencies need to be efficiently resolved and legally stipulated. The second question deals with effective management of cloud infrastructures such that commitments to customers are fulfilled and the infrastructure is optimally operated in accordance with provider policies. This thesis finds motivation in Service Level Agreements (SLAs) to answer these questions. The role of SLAs is explored as instruments to build and maintain trust in an economy where services are increasingly interdependent. The thesis takes a wholesome approach and develops generic methods to automate SLA lifecycle management, by identifying and solving relevant research problems. The methods afford adaptiveness in changing business landscape and can be localized through policy based controls. A thematic vision that emerges from this work is that business models, services and the delivery technology are in- dependent concepts that can be finely knitted together by SLAs. Experimental evaluations support the message of this thesis, that exploiting SLAs as foundations for market innovation and infrastructure governance indeed holds win-win opportunities for both cloud customers and cloud providers

Automated Negotiation for Complex Multi-Agent Resource Allocation

The problem of constructing and analyzing systems of intelligent, autonomous agents is becoming more and more important. These agents may include people, physical robots, virtual humans, software programs acting on behalf of human beings, or sensors. In a large class of multi-agent scenarios, agents may have different capabilities, preferences, objectives, and constraints. Therefore, efficient allocation of resources among multiple agents is often difficult to achieve. Automated negotiation (bargaining) is the most widely used approach for multi-agent resource allocation and it has received increasing attention in the recent years. However, information uncertainty, existence of multiple contracting partners and competitors, agents\u27 incentive to maximize individual utilities, and market dynamics make it difficult to calculate agents\u27 rational equilibrium negotiation strategies and develop successful negotiation agents behaving well in practice. To this end, this thesis is concerned with analyzing agents\u27 rational behavior and developing negotiation strategies for a range of complex negotiation contexts. First, we consider the problem of finding agents\u27 rational strategies in bargaining with incomplete information. We focus on the principal alternating-offers finite horizon bargaining protocol with one-sided uncertainty regarding agents\u27 reserve prices. We provide an algorithm based on the combination of game theoretic analysis and search techniques which finds agents\u27 equilibrium in pure strategies when they exist. Our approach is sound, complete and, in principle, can be applied to other uncertainty settings. Simulation results show that there is at least one pure strategy sequential equilibrium in 99.7% of various scenarios. In addition, agents with equilibrium strategies achieved higher utilities than agents with heuristic strategies. Next, we extend the alternating-offers protocol to handle concurrent negotiations in which each agent has multiple trading opportunities and faces market competition. We provide an algorithm based on backward induction to compute the subgame perfect equilibrium of concurrent negotiation. We observe that agents\u27 bargaining power are affected by the proposing ordering and market competition and for a large subset of the space of the parameters, agents\u27 equilibrium strategies depend on the values of a small number of parameters. We also extend our algorithm to find a pure strategy sequential equilibrium in concurrent negotiations where there is one-sided uncertainty regarding the reserve price of one agent. Third, we present the design and implementation of agents that concurrently negotiate with other entities for acquiring multiple resources. Negotiation agents are designed to adjust 1) the number of tentative agreements and 2) the amount of concession they are willing to make in response to changing market conditions and negotiation situations. In our approach, agents utilize a time-dependent negotiation strategy in which the reserve price of each resource is dynamically determined by 1) the likelihood that negotiation will not be successfully completed, 2) the expected agreement price of the resource, and 3) the expected number of final agreements. The negotiation deadline of each resource is determined by its relative scarcity. Since agents are permitted to decommit from agreements, a buyer may make more than one tentative agreement for each resource and the maximum number of tentative agreements is constrained by the market situation. Experimental results show that our negotiation strategy achieved significantly higher utilities than simpler strategies. Finally, we consider the problem of allocating networked resources in dynamic environment, such as cloud computing platforms, where providers strategically price resources to maximize their utility. While numerous auction-based approaches have been proposed in the literature, our work explores an alternative approach where providers and consumers negotiate resource leasing contracts. We propose a distributed negotiation mechanism where agents negotiate over both a contract price and a decommitment penalty, which allows agents to decommit from contracts at a cost. We compare our approach experimentally, using representative scenarios and workloads, to both combinatorial auctions and the fixed-price model, and show that the negotiation model achieves a higher social welfare

Payment for Environmental Services: First Global Inventory of Schemes Provisioning Water for Cities

In the perspective of the World Water Day 2011 - "Water for Cities" (March 22, 2011), the Natural Resources Land and Water Division (NRL) of FAO has launched an inventory of environmental schemes provisioning water to cities. Up to date there have been several studies addressing the payment for watershed services around the world, conducted by various UN agencies, NGOs, etc. None of these studies so far has focused on the PES schemes providing the water supply for cities and industries, i.e. urban areas. In that sense this inventory is unique. The report offers a very useful inventory of identified PES - "water for cities" schemes around the world. The report can be used as basis for further pursuit of information and analysis of the most relevant cases at least, and possible replication of these cases, primarily in East Africa that has become an area of interest lately for the potential development of this market based scheme in order to address the water issues of the region

NEGOSEIO: framework for the sustainability of model-oriented enterprise interoperability

Dissertation to obtain the degree of Doctor of Philosophy in Electrical and Computer Engineering(Industrial Information Systems)This dissertation tackles the problematic of Enterprise Interoperability in the current globally connected world. The evolution of the Information and Communication Technologies has endorsed the establishment of fast, secure and robust data exchanges, promoting the development of networked solutions. This allowed the specialisation of enterprises (particularly SMEs) and favoured the development of complex and heterogeneous provider systems. Enterprises are abandoning their self-centrism and working together on the development of more complete solutions. Entire business solutions are built integrating several enterprises (e.g., in supply chains, enterprise nesting) towards a common objective. Additionally, technologies, platforms, trends, standards and regulations keep evolving and demanding enterprises compliance. This evolution needs to be continuous, and is naturally followed by a constant update of each networked enterprise’s interfaces, assets, methods and processes. This unstable environment of perpetual change is causing major concerns in both SMEs and customers as the current interoperability grounds are frail, easily leading to periods of downtime, where business is not possible. The pressure to restore interoperability rapidly often leads to patching and to the adoption of immature solutions, contributing to deteriorate even more the interoperable environment. This dissertation proposes the adoption of NEGOSEIO, a framework that tackles interoperability issues by developing strong model-based knowledge assets and promoting continuous improvement and adaptation for increasing the sustainability of interoperability on enterprise systems. It presents the research motivations and the developed framework’s main blocks, which include model-based knowledge management, collaboration service-oriented architectures implemented over a cloud-based solution, and focusing particularly on its negotiation core mechanism to handle inconsistencies and solutions for the detected interoperability problems. It concludes by validating the research and the proposed framework, presenting its application in a real business case of aerospace mission design on the European Space Agency (ESA).FP7 ENSEMBLE, UNITE, MSEE and IMAGINE project

Artificial Intelligence and Machine Learning Approaches to Energy Demand-Side Response: A Systematic Review

Recent years have seen an increasing interest in Demand Response (DR) as a means to provide flexibility, and hence improve the reliability of energy systems in a cost-effective way. Yet, the high complexity of the tasks associated with DR, combined with their use of large-scale data and the frequent need for near real-time de-cisions, means that Artificial Intelligence (AI) and Machine Learning (ML) — a branch of AI — have recently emerged as key technologies for enabling demand-side response. AI methods can be used to tackle various challenges, ranging from selecting the optimal set of consumers to respond, learning their attributes and pref-erences, dynamic pricing, scheduling and control of devices, learning how to incentivise participants in the DR schemes and how to reward them in a fair and economically efficient way. This work provides an overview of AI methods utilised for DR applications, based on a systematic review of over 160 papers, 40 companies and commercial initiatives, and 21 large-scale projects. The papers are classified with regards to both the AI/ML algorithm(s) used and the application area in energy DR. Next, commercial initiatives are presented (including both start-ups and established companies) and large-scale innovation projects, where AI methods have been used for energy DR. The paper concludes with a discussion of advantages and potential limitations of reviewed AI techniques for different DR tasks, and outlines directions for future research in this fast-growing area

Demystifying Quantum Blockchain for Healthcare

The application of blockchain technology can be beneficial in the field of healthcare as well as in the fight against the COVID-19 epidemic. In this work, the importance of blockchain is analyzed and it is observed that blockchain technology and the processes associated with it will be utilised in the healthcare systems of the future for data acquisition from sensors, automatic patient monitoring, and secure data storage. This technology substantially simplifies the process of carrying out operations because it can store a substantial quantity of data in a dispersed and secure manner, as well as enable access whenever and wherever it is required to do so. With the assistance of quantum blockchain, the benefits of quantum computing, such as the capability to acquire thermal imaging based on quantum computing and the speed with which patients may be located and monitored, can all be exploited to their full potential. Quantum blockchain is another tool that can be utilised to maintain the confidentiality, authenticity, and accessibility of data records. The processing of medical records could potentially benefit from greater speed and privacy if it combines quantum computing and blockchain technology. The authors of this paper investigate the possible benefits and applications of blockchain and quantum technologies in the field of medicine, pharmacy and healthcare systems. In this context, this work explored and compared quantum technologies and blockchain-based technologies in conjunction with other cutting-edge information and communications technologies such as ratification intelligence, machine learning, drones, and so on

De-ossifying the Internet Transport Layer : A Survey and Future Perspectives

ACKNOWLEDGMENT The authors would like to thank the anonymous reviewers for their useful suggestions and comments.Peer reviewedPublisher PD

Collaborative planning in non-hierarchical networks - an intelligent negotiation-based framework

In today’s competing business market, companies are constantly challenged to dynamically adapt to customer expectations by diminishing the time response that goes from the beginning of the business opportunity to the satisfaction of the customer need. Simultaneously, there is increased recognition of the advantages that companies obtain in focusing on their core business and seeking other competencies through partnerships with other partners by forming collaborative networks. These new collaborative organizational structures require a new set of methods and tools to support the management of manufacturing processes across the entire supply chain. The present paper addresses the collaborative production planning problem in networks of non-hierarchical, decentralized, and independent companies. By proposing a collaborative planning intelligent framework composed of a web-based set of methods, tools, and technologies, the present study intends to provide network stakeholders with the necessary means to responsively and efficiently address each one of the market business opportunities. Through this new holistic framework, the managers of the networked companies can address the challenges posed during collaborative network formation and supply chain production planning.The research leading to these results received funding from the European Union’s Seventh Framework Program (FP7/2007-2013) under grant agreement No. 260169. This work was also financed by national funds through the Portuguese funding agency, FCT—Fundação para a Ciência e a Tecnologia, within project LA/P/0063/2020

The Digital Technology Environment and Europe's Capacity to Act

This monitoring study explores the EU's capacity to act in digital technology across five categories: 1) how the EU defines the problem it is attempting to address; 2) how the EU sets an agenda; 3) how the EU formulates policy; 4) how the EU implements policy; and 5) to what degree European policy has an impact at home and globally. Ultimately, the EU's policy success will be determined by its ability to shore up areas where it is weakest and establish constant and interactive benchmarking to create honest performance assessments. The EU must set out clearly defined objectives that confront the tough questions of "what is essential" and "what is nice to have.