Understanding user experience of mobile video: Framework, measurement, and optimization

Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study

Multimedia delivery in the future internet

The term “Networked Media” implies that all kinds of media including text, image, 3D graphics, audio and video are produced, distributed, shared, managed and consumed on-line through various networks, like the Internet, Fiber, WiFi, WiMAX, GPRS, 3G and so on, in a convergent manner [1]. This white paper is the contribution of the Media Delivery Platform (MDP) cluster and aims to cover the Networked challenges of the Networked Media in the transition to the Future of the Internet. Internet has evolved and changed the way we work and live. End users of the Internet have been confronted with a bewildering range of media, services and applications and of technological innovations concerning media formats, wireless networks, terminal types and capabilities. And there is little evidence that the pace of this innovation is slowing. Today, over one billion of users access the Internet on regular basis, more than 100 million users have downloaded at least one (multi)media file and over 47 millions of them do so regularly, searching in more than 160 Exabytes1 of content. In the near future these numbers are expected to exponentially rise. It is expected that the Internet content will be increased by at least a factor of 6, rising to more than 990 Exabytes before 2012, fuelled mainly by the users themselves. Moreover, it is envisaged that in a near- to mid-term future, the Internet will provide the means to share and distribute (new) multimedia content and services with superior quality and striking flexibility, in a trusted and personalized way, improving citizens’ quality of life, working conditions, edutainment and safety. In this evolving environment, new transport protocols, new multimedia encoding schemes, cross-layer inthe network adaptation, machine-to-machine communication (including RFIDs), rich 3D content as well as community networks and the use of peer-to-peer (P2P) overlays are expected to generate new models of interaction and cooperation, and be able to support enhanced perceived quality-of-experience (PQoE) and innovative applications “on the move”, like virtual collaboration environments, personalised services/ media, virtual sport groups, on-line gaming, edutainment. In this context, the interaction with content combined with interactive/multimedia search capabilities across distributed repositories, opportunistic P2P networks and the dynamic adaptation to the characteristics of diverse mobile terminals are expected to contribute towards such a vision. Based on work that has taken place in a number of EC co-funded projects, in Framework Program 6 (FP6) and Framework Program 7 (FP7), a group of experts and technology visionaries have voluntarily contributed in this white paper aiming to describe the status, the state-of-the art, the challenges and the way ahead in the area of Content Aware media delivery platforms

Asynchronous spiking neurons, the natural key to exploit temporal sparsity

Inference of Deep Neural Networks for stream signal (Video/Audio) processing in edge devices is still challenging. Unlike the most state of the art inference engines which are efficient for static signals, our brain is optimized for real-time dynamic signal processing. We believe one important feature of the brain (asynchronous state-full processing) is the key to its excellence in this domain. In this work, we show how asynchronous processing with state-full neurons allows exploitation of the existing sparsity in natural signals. This paper explains three different types of sparsity and proposes an inference algorithm which exploits all types of sparsities in the execution of already trained networks. Our experiments in three different applications (Handwritten digit recognition, Autonomous Steering and Hand-Gesture recognition) show that this model of inference reduces the number of required operations for sparse input data by a factor of one to two orders of magnitudes. Additionally, due to fully asynchronous processing this type of inference can be run on fully distributed and scalable neuromorphic hardware platforms

A Utility-based QoS Model for Emerging Multimedia Applications

Existing network QoS models do not sufficiently reflect the challenges faced by high-throughput, always-on, inelastic multimedia applications. In this paper, a utility-based QoS model is proposed as a user layer extension to existing communication QoS models to better assess the requirements of multimedia applications and manage the QoS provisioning of multimedia flows. Network impairment utility functions are derived from user experiments and combined to application utility functions to evaluate the application quality. Simulation is used to demonstrate the validity of the proposed QoS model

Ontology based approach for video transmission over the network

With the increase in the bandwidth & the transmission speed over the internet, transmission of multimedia objects like video, audio, images has become an easier work. In this paper we provide an approach that can be useful for transmission of video objects over the internet without much fuzz. The approach provides a ontology based framework that is used to establish an automatic deployment of video transmission system. Further the video is compressed using the structural flow mechanism that uses the wavelet principle for compression of video frames. Finally the video transmission algorithm known as RRDBFSF algorithm is provided that makes use of the concept of restrictive flooding to avoid redundancy thereby increasing the efficiency.Comment: 7 pages, 2 figures, 4 table

Streaming an image through the eye: The retina seen as a dithered scalable image coder

We propose the design of an original scalable image coder/decoder that is inspired from the mammalians retina. Our coder accounts for the time-dependent and also nondeterministic behavior of the actual retina. The present work brings two main contributions: As a first step, (i) we design a deterministic image coder mimicking most of the retinal processing stages and then (ii) we introduce a retinal noise in the coding process, that we model here as a dither signal, to gain interesting perceptual features. Regarding our first contribution, our main source of inspiration will be the biologically plausible model of the retina called Virtual Retina. The main novelty of this coder is to show that the time-dependent behavior of the retina cells could ensure, in an implicit way, scalability and bit allocation. Regarding our second contribution, we reconsider the inner layers of the retina. We emit a possible interpretation for the non-determinism observed by neurophysiologists in their output. For this sake, we model the retinal noise that occurs in these layers by a dither signal. The dithering process that we propose adds several interesting features to our image coder. The dither noise whitens the reconstruction error and decorrelates it from the input stimuli. Furthermore, integrating the dither noise in our coder allows a faster recognition of the fine details of the image during the decoding process. Our present paper goal is twofold. First, we aim at mimicking as closely as possible the retina for the design of a novel image coder while keeping encouraging performances. Second, we bring a new insight concerning the non-deterministic behavior of the retina.Comment: arXiv admin note: substantial text overlap with arXiv:1104.155