Cargo company recommendation study based on probabilistic linguistic term set

The global economic structure is the main reason for changes in consumption habits and consumer behavior. Developing information technologies direct producers and consumers to e-commerce. Cargo services are an important link in the chain in the fast and effective operation of e-commerce. The growth in e-commerce has a driving force in the development of cargo services and cargo companies. Cargo companies can survive in global competition by being preferred by customers and increasing their number of customers. The change in the number of customers occurs by communicating the satisfaction or dissatisfaction with the cargo company to potential customers. This study deals with the preference levels of cargo companies serving in Turkey according to customer suggestions. The data obtained from the survey evaluations are processed and recommendation ranking calculations are made for cargo companies. Probabilistic Linguistic Term Sets (PLTS) are used to eliminate customer ambiguities in survey evaluations. Alternative cargo company recommendations are ranked based on the customers' past service experiences from cargo companies. Aras Cargo, MNG Cargo, PTT Cargo, Surat Cargo, UPS Cargo, Yurtiçi Cargo companies are evaluated according to price, personnel, speed, reliability and network attributes. The maximum deviation optimization method based on the Lagrangian function is used to calculate the weights of the cargo companies' attributes. The probabilistic linguistic cosine similarity method compares cargo companies pairwise under attributes and a similarity matrix is obtained for six cargo companies. The similarity matrix defines the alternative cargo company recommendation ranking based on customers' past experiences. UPS, SURAT and MNG cargo companies stand out as the most prioritized companies according to the evaluation results. The effects of attribute weights are observed by designing six different scenarios and it is observed that the differentiating attribute weights affect the recommendation ranking. Spearman correlation coefficient evaluation based on recommendation rankings indicates a high relationship between attributes.Publisher's Versio

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Assessing competitiveness of foreign and local supermarket chains in Vietnamese market by using Fuzzy TOPSIS method

Considering the strategic importance for supermarket chains and to understanding the critical elements affecting their competitiveness and their relative level of competitiveness, this study tries to assess competitiveness of foreign and local supermarket chains in Vietnam using the fuzzy TOPSIS method. The results show that, even smaller size Vietnamese supermarket chains, when compared to foreign chains, are still slightly higher in competitiveness.Competitiveness; Supermarket chains; Fuzzy TOPSIS

Managing Group Decision Making criteria values using Fuzzy Ontologies

Meeting: 8th International Conference on Information Technology and Quantitative Management (ITQM) - Developing Global Digital Economy after COVID-19Most of the available Multi-criteria Group Decision Making methods that deal with a high number of elements usually focus on managing scenarios that have high number of alternatives and/or experts. Nevertheless, there are also cases in which the number of criteria values is difficult for the experts to tackle. In this paper, a novel Group Decision Making method that employs Fuzzy Ontologies in order to deal with a high number of criteria values is presented. Our method allows the criteria values to be combined in order to generate a reduced set of criteria values that the experts can comfortably deal with. (C) 2021 The Authors. Published by Elsevier B.V.The authors would like to thank the Spanish State Research Agency through the project PID2019-103880RB-I00 / AEI / 10.13039/501100011033

A systematic review on multi-criteria group decision-making methods based on weights: analysis and classification scheme

Interest in group decision-making (GDM) has been increasing prominently over the last decade. Access to global databases, sophisticated sensors which can obtain multiple inputs or complex problems requiring opinions from several experts have driven interest in data aggregation. Consequently, the field has been widely studied from several viewpoints and multiple approaches have been proposed. Nevertheless, there is a lack of general framework. Moreover, this problem is exacerbated in the case of experts’ weighting methods, one of the most widely-used techniques to deal with multiple source aggregation. This lack of general classification scheme, or a guide to assist expert knowledge, leads to ambiguity or misreading for readers, who may be overwhelmed by the large amount of unclassified information currently available. To invert this situation, a general GDM framework is presented which divides and classifies all data aggregation techniques, focusing on and expanding the classification of experts’ weighting methods in terms of analysis type by carrying out an in-depth literature review. Results are not only classified but analysed and discussed regarding multiple characteristics, such as MCDMs in which they are applied, type of data used, ideal solutions considered or when they are applied. Furthermore, general requirements supplement this analysis such as initial influence, or component division considerations. As a result, this paper provides not only a general classification scheme and a detailed analysis of experts’ weighting methods but also a road map for researchers working on GDM topics or a guide for experts who use these methods. Furthermore, six significant contributions for future research pathways are provided in the conclusions.The first author acknowledges support from the Spanish Ministry of Universities [grant number FPU18/01471]. The second and third author wish to recognize their support from the Serra Hunter program. Finally, this work was supported by the Catalan agency AGAUR through its research group support program (2017SGR00227). This research is part of the R&D project IAQ4EDU, reference no. PID2020-117366RB-I00, funded by MCIN/AEI/10.13039/ 501100011033.Peer ReviewedPostprint (published version

Does corruption relieve foreign investors of the burden of taxes and capital controls?

In a sample of fourteen source countries making bilateral investments in forty five countries, the author finds that taxes, capital controls, and corruption, all have large, statistically significant negative effects on foreign investment. Moreover, there is no robust support in the data for the"efficient grease"hypothesis - that corruption helps attract foreign investment by reducing firms'tax burden and the irritant of capital controls.International Terrorism&Counterterrorism,Capital Markets and Capital Flows,Decentralization,Fiscal&Monetary Policy,Economic Theory&Research,Economic Theory&Research,International Terrorism&Counterterrorism,Governance Indicators,National Governance,Capital Flows

The Bank of England and the genesis of modern management

In 1965 Sidney Pollard published The Genesis of Modern Management, an extended discussion of the problems, during Britain’s initial period of industrialisation, of the ‘internal management’ of the firm. But, in his focus on industry, Pollard ignored one of the largest, most significant and most innovative of the enterprises of the late-eighteenth- and early-nineteenth centuries: The Bank of England. This paper focuses on the Bank as a site of precocious managerial development. It first establishes that the Bank, by the latter part of the eighteenth century, encompassed the complexities of a large-scale industrial enterprise. It employed a workforce of several hundred. Its workers operated in specialised and coordinated capacities. Its managerial hierarchy was diffuse and dependent on employed men, rather than the elected directorate. The Bank, therefore, warrants comparison with the types of enterprises identified by Pollard. Focusing on the 1780s, the paper then explores the Bank’s organisational and management structure against Pollard’s four aspects of management: ‘the creation and training of a class of managers; ‘the recruitment, training, disciplining and acculturation of labour’; the use of ‘accountancy, and other information …in the rational determination of their decisions’ and finally the question of whether there emerged a ‘theory and practice of “management”’. It will demonstrate that, although not always applied effectively, the Bank’s senior men did show managerial innovation and skill in training and organising the workforce and were able to make informed decisions which had the potential to improve some of the Bank’s processes

The Semantic Grid: A future e-Science infrastructure

e-Science offers a promising vision of how computer and communication technology can support and enhance the scientific process. It does this by enabling scientists to generate, analyse, share and discuss their insights, experiments and results in an effective manner. The underlying computer infrastructure that provides these facilities is commonly referred to as the Grid. At this time, there are a number of grid applications being developed and there is a whole raft of computer technologies that provide fragments of the necessary functionality. However there is currently a major gap between these endeavours and the vision of e-Science in which there is a high degree of easy-to-use and seamless automation and in which there are flexible collaborations and computations on a global scale. To bridge this practice–aspiration divide, this paper presents a research agenda whose aim is to move from the current state of the art in e-Science infrastructure, to the future infrastructure that is needed to support the full richness of the e-Science vision. Here the future e-Science research infrastructure is termed the Semantic Grid (Semantic Grid to Grid is meant to connote a similar relationship to the one that exists between the Semantic Web and the Web). In particular, we present a conceptual architecture for the Semantic Grid. This architecture adopts a service-oriented perspective in which distinct stakeholders in the scientific process, represented as software agents, provide services to one another, under various service level agreements, in various forms of marketplace. We then focus predominantly on the issues concerned with the way that knowledge is acquired and used in such environments since we believe this is the key differentiator between current grid endeavours and those envisioned for the Semantic Grid

Onsite/offsite social commerce adoption for SMEs using fuzzy linguistic decision making in complex framework

There has been a growing social commerce adoption trend among SMEs for few years. However, it is often a challenging strategic task for SMEs to choose the right type of social commerce. SMEs usually have a limited budget, technical skills and resources and want to maximise productivity with those limited resources. There is much literature that discusses the social commerce adoption strategy for SMEs. However, there is no work to enable SMEs to choose social commerce—onsite/offsite or hybrid strategy. Moreover, very few studies allow the decision-makers to handle uncertain, complex nonlinear relationships of social commerce adoption factors. The paper proposes a fuzzy linguistic multi-criteria group decision-making in a complex framework for onsite, offsite social commerce adoption to address the problem. The proposed approach uses a novel hybrid approach by combining FAHP, FOWA and selection criteria of the technological–organisation–environment (TOE) framework. Unlike previous methods, the proposed approach uses the decision maker's attitudinal characteristics and recommends intelligently using the OWA operator. The approach further demonstrates the decision behaviour of the decision-makers with Fuzzy Minimum (FMin), Fuzzy Maximum (FMax), Laplace criteria, Hurwicz criteria, FWA, FOWA and FPOWA. The framework enables the SMEs to choose the right type of social commerce considering TOE factors that help them build a stronger relationship with current and potential customers. The approach's applicability is demonstrated using a case study of three SMEs seeking to adopt a social commerce type. The analysis results indicate the proposed approach's effectiveness in handling uncertain, complex nonlinear decisions in social commerce adoption