Developing a novel Grey integrated multi-criteria approach for enhancing the supplier selection procedure: A real-world case of Textile Company

upplier selection is one of the most essential activities in purchase management and plays a crucial role in the production phase. Supplier selection as a vital step of supply chain management is a multi-criteria decision-making issue. For any organization, the process of selecting the best supplier holds variable multilayered complications involving quantitative and qualitative criteria. This paper tackles the supplier selection problem in a Turkish Textile Company. The present study carries out a novel grey integrated multi-criteria approach for enhancing the supplier procedure within Textile Company with the help of the grey analytical hierarchy process G-AHP model for weighting the set of criteria, and the grey weighted aggregated sum product assessment WASPAS-G model for prioritizing the suppliers. The study starts with reviewing the previous works of multi-criteria decision-making MCDM methods and the list of existing criteria evaluation in supplier selection. Then, the range of criteria is selected based on the company requirements and the experts’ interview. In the case study, the consistency rate of the models is tested in order to verify the quality of experts’ judgments. The final results affirm that Grey integrated approach could be efficient and far more precise than the existing models for overcoming the supplier selection and evaluation obstacles in the supply chain management

Analysis of Decision Support Systems of Industrial Relevance: Application Potential of Fuzzy and Grey Set Theories

The present work articulates few case empirical studies on decision making in industrial context. Development of variety of Decision Support System (DSS) under uncertainty and vague information is attempted herein. The study emphases on five important decision making domains where effective decision making may surely enhance overall performance of the organization. The focused territories of this work are i) robot selection, ii) g-resilient supplier selection, iii) third party logistics (3PL) service provider selection, iv) assessment of supply chain’s g-resilient index and v) risk assessment in e-commerce exercises. Firstly, decision support systems in relation to robot selection are conceptualized through adaptation to fuzzy set theory in integration with TODIM and PROMETHEE approach, Grey set theory is also found useful in this regard; and is combined with TODIM approach to identify the best robot alternative. In this work, an attempt is also made to tackle subjective (qualitative) and objective (quantitative) evaluation information simultaneously, towards effective decision making. Supplier selection is a key strategic concern for the large-scale organizations. In view of this, a novel decision support framework is proposed to address g-resilient (green and resilient) supplier selection issues. Green capability of suppliers’ ensures the pollution free operation; while, resiliency deals with unexpected system disruptions. A comparative analysis of the results is also carried out by applying well-known decision making approaches like Fuzzy- TOPSIS and Fuzzy-VIKOR. In relation to 3PL service provider selection, this dissertation proposes a novel ‘Dominance- Based’ model in combination with grey set theory to deal with 3PL provider selection, considering linguistic preferences of the Decision-Makers (DMs). An empirical case study is articulated to demonstrate application potential of the proposed model. The results, obtained thereof, have been compared to that of grey-TOPSIS approach. Another part of this dissertation is to provide an integrated framework in order to assess gresilient (ecosilient) performance of the supply chain of a case automotive company. The overall g-resilient supply chain performance is determined by computing a unique ecosilient (g-resilient) index. The concepts of Fuzzy Performance Importance Index (FPII) along with Degree of Similarity (DOS) (obtained from fuzzy set theory) are applied to rank different gresilient criteria in accordance to their current status of performance. The study is further extended to analyze, and thereby, to mitigate various risk factors (risk sources) involved in e-commerce exercises. A total forty eight major e-commerce risks are recognized and evaluated in a decision making perspective by utilizing the knowledge acquired from the fuzzy set theory. Risk is evaluated as a product of two risk quantifying parameters viz. (i) Likelihood of occurrence and, (ii) Impact. Aforesaid two risk quantifying parameters are assessed in a subjective manner (linguistic human judgment), rather than exploring probabilistic approach of risk analysis. The ‘crisp risk extent’ corresponding to various risk factors are figured out through the proposed fuzzy risk analysis approach. The risk factor possessing high ‘crisp risk extent’ score is said be more critical for the current problem context (toward e-commerce success). Risks are now categorized into different levels of severity (adverse consequences) (i.e. negligible, minor, marginal, critical and catastrophic). Amongst forty eight risk sources, top five risk sources which are supposed to adversely affect the company’s e-commerce performance are recognized through such categorization. The overall risk extent is determined by aggregating individual risks (under ‘critical’ level of severity) using Fuzzy Inference System (FIS). Interpretive Structural Modeling (ISM) is then used to obtain structural relationship amongst aforementioned five risk sources. An appropriate action requirement plan is also suggested, to control and minimize risks associated with e-commerce exercises

Supply Chain Performance Appraisement and Benchmarking for Manufacturing Industries: Emphasis on Traditional, Green, Flexible and Resilient Supply Chain along with Supplier Selection

Supply chain represents a network of interconnected activities starting from raw material extraction to delivery of the finished product to the end-user. The main constituents of supply chain are supplying/purchasing, inbound logistics, manufacturing, outbound logistics, marketing and sales. In recent times, the traditional supply chain construct is being modified to embrace various challenges of present business needs. Today’s global market has become highly volatile; customers’ expectations are ever-changing. Fierce competition amongst business sectors necessitates adapting modern supply chain management philosophies. Agility, greenness, flexibility as well as resilience have become the key success factors in satisfying global business needs. In order to remain competitive in the turbulent marketplace, industries should focus on improving overall performance of the supply chain network. In this dissertation, supply chain performance assessment has been considered as a decision making problem involving various measures and metrics (performance indicators). Since most of the performance indices are subjective in nature; decisionmaking relies on active participation of a group of decision-makers (DMs). Subjective human judgment often bears some sort of ambiguity as well as vagueness in the decision making; to overcome uncertainty in decision making, adaptation of grey/fuzzy set theory seems to be fruitful. To this end, present work deals with a variety of decision support tools to facilitate supply chain performance appraisement as well as benchmarking in fuzzy/grey context. Starting from the traditional supply chain, this work extends appraisement and benchmarking of green supply chain performance for a set of candidate case companies (under the same industry) operating under similar supply chain construct. Exploration of grey-MOORA, fuzzy-MOORA, IVFN-TOPSIS, fuzzy-grey relation method has been illustrated in this part of work. Apart from aforementioned empirical studies, two real case studies have been reported in order to estimate a quantitative performance metric reflecting the extent of supply chain flexibility and resilience, respectively, in relation to the case company under consideration. Performance benchmarking helps in identifying best practices in perspectives of supply chain networking; it can easily be transmitted to other industries. Organizations can follow their peers in order to improve overall performance of the supply chain. vi Supplier selection is considered as an important aspect in supply chain management. Effective supplier selection must be a key strategic consideration towards improving supply chain performance. However, the task of supplier selection seems difficult due to subjectivity of supplier performance indices. Apart from considering traditional supplier selection criteria (cost, quality and service); global business scenario encourages emphasizing various issues like environmental performance (green concerns), resiliency etc. into evaluation and selection of an appropriate supplier. In this context, the present work also attempts to explore fuzzy based decision support systems towards evaluation and selection of potential suppliers in green supply chain as well as resilient supply chain, respectively. Fuzzy based Multi-Level Multi-Criteria Decision Making (MLMCDM) approach, fuzzy-TOPSIS and fuzzy-VIKOR have been utilized to facilitate the said decision making

Supply Chain Performance Appraisement and Benchmarking for Manufacturing Industries: Emphasis on Traditional, Green, Flexible and Resilient Supply Chain along with Supplier Selection

Supply chain represents a network of interconnected activities starting from raw material extraction to delivery of the finished product to the end-user. The main constituents of supply chain are supplying/purchasing, inbound logistics, manufacturing, outbound logistics, marketing and sales. In recent times, the traditional supply chain construct is being modified to embrace various challenges of present business needs. Today’s global market has become highly volatile; customers’ expectations are ever-changing. Fierce competition amongst business sectors necessitates adapting modern supply chain management philosophies. Agility, greenness, flexibility as well as resilience have become the key success factors in satisfying global business needs. In order to remain competitive in the turbulent marketplace, industries should focus on improving overall performance of the supply chain network. In this dissertation, supply chain performance assessment has been considered as a decision making problem involving various measures and metrics (performance indicators). Since most of the performance indices are subjective in nature; decisionmaking relies on active participation of a group of decision-makers (DMs). Subjective human judgment often bears some sort of ambiguity as well as vagueness in the decision making; to overcome uncertainty in decision making, adaptation of grey/fuzzy set theory seems to be fruitful. To this end, present work deals with a variety of decision support tools to facilitate supply chain performance appraisement as well as benchmarking in fuzzy/grey context. Starting from the traditional supply chain, this work extends appraisement and benchmarking of green supply chain performance for a set of candidate case companies (under the same industry) operating under similar supply chain construct. Exploration of grey-MOORA, fuzzy-MOORA, IVFN-TOPSIS, fuzzy-grey relation method has been illustrated in this part of work. Apart from aforementioned empirical studies, two real case studies have been reported in order to estimate a quantitative performance metric reflecting the extent of supply chain flexibility and resilience, respectively, in relation to the case company under consideration. Performance benchmarking helps in identifying best practices in perspectives of supply chain networking; it can easily be transmitted to other industries. Organizations can follow their peers in order to improve overall performance of the supply chain. vi Supplier selection is considered as an important aspect in supply chain management. Effective supplier selection must be a key strategic consideration towards improving supply chain performance. However, the task of supplier selection seems difficult due to subjectivity of supplier performance indices. Apart from considering traditional supplier selection criteria (cost, quality and service); global business scenario encourages emphasizing various issues like environmental performance (green concerns), resiliency etc. into evaluation and selection of an appropriate supplier. In this context, the present work also attempts to explore fuzzy based decision support systems towards evaluation and selection of potential suppliers in green supply chain as well as resilient supply chain, respectively. Fuzzy based Multi-Level Multi-Criteria Decision Making (MLMCDM) approach, fuzzy-TOPSIS and fuzzy-VIKOR have been utilized to facilitate the said decision making

Supplier selection in Telecom supply chain management: a Fuzzy-Rasch based COPRAS-G method

In the past decade, global competition are forcing firms to increase their level of outsourcing for raw or semi-finished products and building long term relationship with their supply chain partners. The objective is to present a wide-ranging decision making technique for ranking supplier alternatives in view of the effect of selected criteria. A proposed method is developed aiming the usage of Fuzzy-Rasch model applying five point Likert scale for criteria weight and Grey based COmplex PRoportional ASsessment (COPRAS-G) method for evaluating and ranking the potential alternatives, as per criteria. The applicability of the induced methodology for supplier selection problem in all environments is shown through a case study in telecommunication sector. A sensitivity analysis is performed based on changing weight patterns of criteria to show the stability in ranking result of the proposed approach. Further, a comparative analysis between the ranking results of proposed method done with existing grey multi-attribute decision-making methods viz. VIKOR-G, ARAS-G and TOPSIS-G using spearman’s correlation coefficient for checking the reliability of the ranking result

An integrated grey-based multi-criteria decision-making approach for supplier evaluation and selection in the oil and gas industry

Purpose The oil and gas industry is a crucial economic sector for both developed and developing economies. Delays in extraction and refining of these resources would adversely affect industrial players, including that of the host countries. Supplier selection is one of the most important decisions taken by managers of this industry that affect their supply chain operations. However, determining suitable suppliers to work with has become a phenomenon faced by these managers and their organizations. Furthermore, identifying relevant, critical and important criteria needed to guide these managers and their organizations for supplier selection decisions has become even more complicated due to various criteria that need to be taken into consideration. With limited works in the current literature of supplier selection in the oil and gas industry having major methodological drawbacks, the purpose of this paper is to develop an integrated approach for supplier selection in the oil and gas industry. Design/methodology/approach To address this problem, this paper proposes a new uncertain decision framework. A grey-Delphi approach is first applied to aid in the evaluation and refinement of these various available criteria to obtain the most important and relevant criteria for the oil and gas industry. The grey systems theoretic concept is adopted to address the subjectivity and uncertainty in human judgments. The grey-Shannon entropy approach is used to determine the criteria weights, and finally, the grey-EDAS (evaluation based on distance from average solution) method is utilized for determining the ranking of the suppliers. Findings To exemplify the applicability and robustness of the proposed approach, this study uses the oil and gas industry of Iran as a case in point. From the literature review, 21 criteria were established and using the grey-Delphi approach, 16 were finally considered. The four top-ranked criteria, using grey-Shannon entropy, include warranty level and experience time, relationship closeness, supplier’s technical level and risks which are considered as the most critical and influential criteria for supplier evaluation in the Iranian oil and gas industry. The ranking of the suppliers is obtained, and the best and worst suppliers are also identified. Sensitivity analysis indicates that the results using the proposed methodology are robust. Research limitations/implications The proposed approach would assist supply chain practicing managers, including purchasing managers, procurement managers and supply chain managers in the oil and gas and other industries, to effectively select suitable suppliers for cooperation. It can also be used for other multi-criteria decision-making (MCDM) applications. Future works on applying other MCDM methods and comparing them with the results of this study can be addressed. Finally, broader and more empirical works are required in the oil and gas industry. Originality/value This study is among the first few studies of supplier selection in the oil and gas industry from an emerging economy perspective and sets the stage for future research. The proposed integrated grey-based MCDM approach provides robust results in supplier evaluation and can be used for future domain applications

A comparison of TOPSIS, grey relational analysis and COPRAS methods for machine selection problem in the food industry of Turkey

[EN] The paper aims to compare the results of the selection/choice of cream separators by using multi-criteria decision-making methods in an integrated manner for an enterprise with a dairy processing capacity of 80 to 100 tons per day operating in the Turkish food sector. A total of 7 alternative products and 7 criteria for milk processing were determined. Criterion weights were calculated using entropy method and then integrated into TOPSIS (Technique for Order Preference by Similarity to Ideal Solutions), GRA (Grey Relational Analysis) and COPRAS (Complex Proportional Assessment) methods. Sensitivity analyses were carried out on the results obtained from the three methods to check for their reliability. At the end of the study, similar alternative and appropriate results were found from the TOPSIS and COPRAS methods. However, different alternative but appropriate or suitable results were obtained from the GRA method. Sensitivity analysis of the three methods showed that all the methods used were valid. In the review of available and related literature, very few studies on machine selection in the dairy and food sector in general were found. For this reason, it is thought that the study will contribute to the decision-making process of companies in the dairy sector in their choice of machinery selections. As far as is known, this paper is the first attempt in extant literature to compare in an integrated manner the results of TOPSIS, COPRAS and GRA methods considered in the study.Özcan, S.; Çelik, AK. (2021). A comparison of TOPSIS, grey relational analysis and COPRAS methods for machine selection problem in the food industry of Turkey. International Journal of Production Management and Engineering. 9(2):81-92. https://doi.org/10.4995/ijpme.2021.14734OJS819292Ahmed, M., Qureshi, M.N., Mallick, J., Kahla, N.B. (2019). 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Assessing and Selecting Sustainable and Resilient Suppliers in Agri-Food Supply Chains Using Artificial Intelligence: A Short Review

[EN] The supplier evaluation and selection process is critical to increase the sustainability and resilience of the agri-food supply chain. Therefore, in this sector, it is necessary to consider sustainability and resilience criteria in the supplier evaluation and selection process. The use of arti¿cial intelligence techniques allows managing of a lot of information and the reduction of uncertainty for decision making. The objective of this article is to analyze articles that address the selection of suppliers in agrifood supply chains that pursue to increase their sustainability and resilience by using arti¿cial intelligence techniques to analyze the techniques and criteria used and draw conclusions.Authors of this publication acknowledge the contribution of the Project 691249, RUC-APS "Enhancing and implementing Knowledge based ICT solutions within high Risk and Uncertain Conditions for Agriculture Production Systems" (www.ruc-aps.eu), funded by the European Union under their funding scheme H2020-MSCA-RISE-2015.Zavala-Alcívar, A.; Verdecho Sáez, MJ.; Alfaro Saiz, JJ. (2020). Assessing and Selecting Sustainable and Resilient Suppliers in Agri-Food Supply Chains Using Artificial Intelligence: A Short Review. 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TOPSIS-RTCID for range target-based criteria and interval data

[EN] The Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) is receiving considerable attention as an essential decision analysis technique and becoming a leading method. This paper describes a new version of TOPSIS with interval data and capability to deal with all types of criteria. An improved structure of the TOPSIS is presented to deal with high uncertainty in engineering and engineering decision-making. The proposed Range Target-based Criteria and Interval Data model of TOPSIS (TOPSIS-RTCID) achieves the core contribution in decision making theories through a distinct normalization formula for cost and benefits criteria in scale of point and range target-based values. It is important to notice a very interesting property of the proposed normalization formula being opposite to the usual one. This property can explain why the rank reversal problem is limited. The applicability of the proposed TOPSIS-RTCID method is examined with several empirical litreture’s examples with comparisons, sensitivity analysis, and simulation. The authors have developed a new tool with more efficient, reliable and robust outcomes compared to that from other available tools. The complexity of an engineering design decision problem can be resolved through the development of a well-structured decision making method with multiple attributes. Various decision approches developed for engineering design have neglected elements that should have been taken into account. Through this study, engineering design problems can be resolved with greater reliability and confidence.Jahan, A.; Yazdani, M.; Edwards, K. (2021). TOPSIS-RTCID for range target-based criteria and interval data. International Journal of Production Management and Engineering. 9(1):1-14. https://doi.org/10.4995/ijpme.2021.13323OJS11491Ahn, B.S. (2017). 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Comparative analysis of normalization procedures in TOPSIS method: with an application to Turkish deposit banking market. Informatica, 25, 185-208. https://doi.org/10.15388/Informatica.2014.10Celik, E., Erdogan, M., Gumus, A. (2016). An extended fuzzy TOPSIS-GRA method based on different separation measures for green logistics service provider selection. International Journal of Environmental Science and Technology, 13, 1377-1392. https://doi.org/10.1007/s13762-016-0977-4Dymova, L., Sevastjanov, P., Tikhonenko, A. (2013). A direct interval extension of TOPSIS method. Expert Systems With Applications, 40, 4841-4847. https://doi.org/10.1016/j.eswa.2013.02.022Garca-Cascales, M.S., Lamata, M.T. (2012). On rank reversal and TOPSIS method. Mathematical and Computer Modelling, 56, 123-132. https://doi.org/10.1016/j.mcm.2011.12.022Hafezalkotob, A., Hafezalkotob, A. (2015). Comprehensive MULTIMOORA method with target-based attributes and integrated significant coefficients for materials selection in biomedical applications. Materials & Design, 87, 949-959. https://doi.org/10.1016/j.matdes.2015.08.087Hafezalkotob, A., Hafezalkotob, A. (2016). Interval MULTIMOORA method with target values of attributes based on interval distance and preference degree: biomaterials selection. Journal of Industrial Engineering International, 13, 181-198. https://doi.org/10.1007/s40092-016-0176-4Hafezalkotob, A., Hafezalkotob, A. (2017). Interval target-based VIKOR method supported on interval distance and preference degree for machine selection. Engineering Applications of Artificial Intelligence, 57, 184-196. https://doi.org/10.1016/j.engappai.2016.10.018Hafezalkotob, A., Hafezalkotob, A., Sayadi, M.K. (2016). Extension of MULTIMOORA method with interval numbers: An application in materials selection. 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Developing WASPAS-RTB method for range target-based criteria: toward selection for robust design. Technological and Economic Development of Economy, 24, 1362-1387. https://doi.org/10.3846/20294913.2017.1295288Jahan, A., Bahraminasab, M., Edwards, K.L. (2012). A target-based normalization technique for materials selection. Materials & Design, 35, 647-654. https://doi.org/10.1016/j.matdes.2011.09.005Jahan, A., Edwards, K.L. (2013). VIKOR method for material selection problems with interval numbers and target-based criteria. Materials & Design, 47, 759-765. https://doi.org/10.1016/j.matdes.2012.12.072Jahan, A., Edwards, K.L. (2015). A state-of-the-art survey on the influence of normalization techniques in ranking: Improving the materials selection process in engineering design. Materials & Design, 65, 335-342. https://doi.org/10.1016/j.matdes.2014.09.022Jahan, A., Edwards, K.L., Bahraminasab, M. (2016). Multi-criteria decision analysis for supporting the selection of engineering materials in product design, Oxford, Butterworth-Heinemann.Jahan, A., Mustapha, F., Ismail, M.Y., Sapuan, S.M., Bahraminasab, M. (2011). A comprehensive VIKOR method for material selection. Materials & Design, 32, 1215-1221. https://doi.org/10.1016/j.matdes.2010.10.015Jahan, A., Zavadskas, E.K. (2018). ELECTRE-IDAT for design decision-making problems with interval data and target-based criteria. Soft Computing, 23, 129-143. https://doi.org/10.1007/s00500-018-3501-6Jahanshahloo, G.R., Hosseinzadeh Lotfi, F., Davoodi, A.R. (2009). Extension of TOPSIS for decision-making problems with interval data: Interval efficiency. Mathematical and Computer Modelling, 49, 1137-1142. https://doi.org/10.1016/j.mcm.2008.07.009Jahanshahloo, G.R., Lotfi, F.H., Izadikhah, M. (2006). An algorithmic method to extend TOPSIS for decision-making problems with interval data. 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Integration of an Improved Grey-Based Method and Fuzzy Multi-Objective Model for Supplier Selection and Order Allocation

For multi-attribute decision making (MADM) problems, a grey based approach (LI) had been developed to evaluate, rank and select the best suppliers. The method calculates a grey possibility degree between compared suppliers alternatives set and positive ideal referential alternative. The drawback of the method is that the negative ideal referential alternative is not considered in evaluating and ranking of the alternatives. Moreover, the method can only consider interval fuzzy number as input data and real number is neglected. Based on this model and other MADM methods, all demand was sold by the best supplier. In other cases, if the best supplier cannot satisfy all demand, multi-objective programming is used to formulate the problem and assign optimum order quantities to the best suppliers (multi-sourcing). Some techniques, such as goal programming (GP) approach, ε-Constraint method, Reservation level (RL) driven Tchebycheff procedure (RLTP) method had been proposed to solve the multi-objective models. It may be a problem that these techniques traced back to more than 10 years ago. Therefore, there may be still the need to produce a new technique in order to solve the multi-objective models. In this study, to overcome the first drawback, the LI method was improved based on the concepts of technique for order preference by similarity to ideal solution (TOPSIS) to consider both the positive and the negative ideal referential alternative for evaluation of the suppliers. The improved version of the LI method is called the I.LI method. Based on the concepts of TOPSIS, the chosen alternative should have the shortest distance from the positive ideal solution and the farthest from the negative ideal solution. Moreover, in order to solve the problems, a new grey based method (NG) based on the TOPSIS concepts was proposed that can easily consider both interval fuzzy number and real number simultaneously. Afterwards, an innovative comparative approach was proposed to compare the three MADM methods, the LI, the I.LI and the NG methods, and to show that which method is more optimal than the other methods. Subsequently, in this thesis, an integration of the NG method and fuzzy multi-objective model was suggested for multi-sourcing and multi-product supplier selection problem. The score of suppliers calculated by the NG method was served as coefficients in one objective function of the multi-objective model. In this fuzzy multi-objective model, the products are divided into two independent and dependent products so that (1) the price breaks (discounts) depend on the size of the order quantities, (2) independent products’ sales volume affect the prices and discounts of the dependent products and (3) all products must be sold as a bundle. Finally, to overcome the third problem, a new weighted additive function, which is able to consider relative importance of each objective as well as condition of fuzzy situation, is proposed to solve the fuzzy multi-objective model and assign optimum order quantities to the suppliers evaluated and ranked by the NG method. The results of the innovative comparative approach showed that the result of the NG method is more optimal than the I.LI method and the latter is more optimal than the LI method. Therefore, the NG method was selected to be integrated with the fuzzy multi-objective model. Also, the fuzzy multi-objective model was solved by the new weighted additive function, and the results demonstrated that besides considering the relative importance of the objectives, the new technique is also able to consider the condition of fuzzy situation