16,216 research outputs found
Making GDPR Usable: A Model to Support Usability Evaluations of Privacy
We introduce a new model for evaluating privacy that builds on the criteria
proposed by the EuroPriSe certification scheme by adding usability criteria.
Our model is visually represented through a cube, called Usable Privacy Cube
(or UP Cube), where each of its three axes of variability captures,
respectively: rights of the data subjects, privacy principles, and usable
privacy criteria. We slightly reorganize the criteria of EuroPriSe to fit with
the UP Cube model, i.e., we show how EuroPriSe can be viewed as a combination
of only rights and principles, forming the two axes at the basis of our UP
Cube. In this way we also want to bring out two perspectives on privacy: that
of the data subjects and, respectively, that of the controllers/processors. We
define usable privacy criteria based on usability goals that we have extracted
from the whole text of the General Data Protection Regulation. The criteria are
designed to produce measurements of the level of usability with which the goals
are reached. Precisely, we measure effectiveness, efficiency, and satisfaction,
considering both the objective and the perceived usability outcomes, producing
measures of accuracy and completeness, of resource utilization (e.g., time,
effort, financial), and measures resulting from satisfaction scales. In the
long run, the UP Cube is meant to be the model behind a new certification
methodology capable of evaluating the usability of privacy, to the benefit of
common users. For industries, considering also the usability of privacy would
allow for greater business differentiation, beyond GDPR compliance.Comment: 41 pages, 2 figures, 1 table, and appendixe
Finding and Resolving Security Misusability with Misusability Cases
Although widely used for both security and usability concerns, scenarios used in security design may not necessarily inform the design of usability, and vice- versa. One way of using scenarios to bridge security and usability involves explicitly describing how design deci- sions can lead to users inadvertently exploiting vulnera- bilities to carry out their production tasks. This paper describes how misusability cases, scenarios that describe how design decisions may lead to usability problems sub- sequently leading to system misuse, address this problem. We describe the related work upon which misusability cases are based before presenting the approach, and illus- trating its application using a case study example. Finally, we describe some findings from this approach that further inform the design of usable and secure systems
Stakeholder involvement, motivation, responsibility, communication: How to design usable security in e-Science
e-Science projects face a difficult challenge in providing access to valuable computational resources, data and software to large communities of distributed users. Oil the one hand, the raison d'etre of the projects is to encourage members of their research communities to use the resources provided. Oil the other hand, the threats to these resources from online attacks require robust and effective Security to mitigate the risks faced. This raises two issues: ensuring that (I) the security mechanisms put in place are usable by the different users of the system, and (2) the security of the overall system satisfies the security needs of all its different stakeholders. A failure to address either of these issues call seriously jeopardise the success of e-Science projects.The aim of this paper is to firstly provide a detailed understanding of how these challenges call present themselves in practice in the development of e-Science applications. Secondly, this paper examines the steps that projects can undertake to ensure that security requirements are correctly identified, and security measures are usable by the intended research community. The research presented in this paper is based Oil four case studies of c-Science projects. Security design traditionally uses expert analysis of risks to the technology and deploys appropriate countermeasures to deal with them. However, these case studies highlight the importance of involving all stakeholders in the process of identifying security needs and designing secure and usable systems.For each case study, transcripts of the security analysis and design sessions were analysed to gain insight into the issues and factors that surround the design of usable security. The analysis concludes with a model explaining the relationships between the most important factors identified. This includes a detailed examination of the roles of responsibility, motivation and communication of stakeholders in the ongoing process of designing usable secure socio-technical systems such as e-Science. (C) 2007 Elsevier Ltd. All rights reserved
Usable Security: Why Do We Need It? How Do We Get It?
Security experts frequently refer to people as âthe weakest link in the chainâ of system
security. Famed hacker Kevin Mitnick revealed that he hardly ever cracked a password,
because it âwas easier to dupe people into revealing itâ by employing a range of social
engineering techniques. Often, such failures are attributed to usersâ carelessness and
ignorance. However, more enlightened researchers have pointed out that current security
tools are simply too complex for many users, and they have made efforts to improve
user interfaces to security tools. In this chapter, we aim to broaden the current perspective,
focusing on the usability of security tools (or products) and the process of designing
secure systems for the real-world context (the panorama) in which they have to operate.
Here we demonstrate how current human factors knowledge and user-centered design
principles can help security designers produce security solutions that are effective in practice
Gamification techniques for raising cyber security awareness
Due to the prevalence of online services in modern society, such as internet banking and social media, it is important for users to have an understanding of basic security measures in order to keep themselves safe online. However, users often do not know how to make their online interactions secure, which demonstrates an educational need in this area. Gamification has grown in popularity in recent years and has been used to teach people about a range of subjects. This paper presents an exploratory study investigating the use of gamification techniques to educate average users about password security, with the aim of raising overall security awareness. To explore the impact of such techniques, a role-playing quiz application (RPG) was developed for the Android platform to educate users about password security. Results gained from the work highlightedthat users enjoyed learning via the use of the password application, and felt they benefitted from the inclusion of gamification techniques. Future work seeks to expand the prototype into a full solution, covering a range of security awareness issues
The Value of User-Visible Internet Cryptography
Cryptographic mechanisms are used in a wide range of applications, including
email clients, web browsers, document and asset management systems, where
typical users are not cryptography experts. A number of empirical studies have
demonstrated that explicit, user-visible cryptographic mechanisms are not
widely used by non-expert users, and as a result arguments have been made that
cryptographic mechanisms need to be better hidden or embedded in end-user
processes and tools. Other mechanisms, such as HTTPS, have cryptography
built-in and only become visible to the user when a dialogue appears due to a
(potential) problem. This paper surveys deployed and potential technologies in
use, examines the social and legal context of broad classes of users, and from
there, assesses the value and issues for those users
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