Decision Support System for Managing Reverse Supply Chain

Reverse logistics are becoming more and more important in the overall Industry area because of the environment and business factors. Planning and implementing a suitable reverse logistics network could bring more profit, customer satisfaction, and an excellent social picture for companies. But, most of the logistics networks are not equipped to handle the return products in reverse channels. Reverse logistics processes and plans rely heavily on reversing the supply chain so that companies can correctly identify and categorize returned products for disposition, an area that offers many opportunities for additional revenue. The science of reverse logistics includes return policy administration, product recall protocols, repairs processing, product repackaging, parts management, recycling, product disposition management, maximizing liquidation values and much more. The focus of this project is to develop a reverse logistics management system/ tools (RLMS). The proposed tools are demonstrated in the following order. First, we identify the risks involved in the reverse supply chain. Survey tool is used to collect data and information required for analysis. The methodologies that are used to identify key risks are the six sigma tools, namely Define, Measure, Analyse, Improve and Control (DMAIC), SWOT analysis, cause and effect, and Risk Mapping. An improved decision-making method using fuzzy set theory for converting linguistic data into numeric risk ratings has been attempted. In this study, the concept of ‘Left and Right dominance approach’(Chen and Liu, 2001) and Method of ‘In center of centroids’ (Thoran et al., 2012a,b) for generalized trapezoidal fuzzy numbers has been used to quantify the ‘degree of risk’ in terms of crisp ratings. After the analysis, the key risks are identified are categorized, and an action requirement plan suggested for providing guidelines for the managers to manage the risk successfully in the context of reverse logistics. Next, from risk assessment findings, information technology risk presents the highest risk impact on the performance of the reverse logistics, especially lack of use of a decision support system (DSS). We propose a novel multi-attribute decision (MADM) support tool that can categorizes return products and make the best alternative selection of recovery and disposal option using carefully considered criteria using MADM decision making methodologies such as fuzzy MOORA and VIKOR. The project can be applied to all types of industries. Once the returned products are collected and categorized at the retailers/ Points of return (PoR), an optimized network is required to determine the number of reprocessing centres to be opened and the optimized optimum material flow between retailers, reprocessing, recycling and disposal centers at minimum costs. The research develops a mixed integer linear programming model for two scenarios, namely considering direct shipping from retailer/ PoR to the respective reprocessing centers and considering the use of centralized return centers (CRC). The models are solved using LINGO 15 software and excel solver tools respectively. The advantage of the implementation of our solution is that it will help improve performance and reduce time. This benefits the company by having a reduction in their cost due to uncertainties and also contributes to better customer satisfaction. Implementation of these tools at ABZ computer distributing company demonstrates how the reverse logistics management tools can used in order to be beneficial to the organization. The tool is designed to be easily implemented at minimal cost and serves as a valuable tool for personnel faced with significant and costly decisions regarding risk assessment, decision making and network optimization in the reverse supply chain practices

Uncertain Multi-Criteria Optimization Problems

Most real-world search and optimization problems naturally involve multiple criteria as objectives. Generally, symmetry, asymmetry, and anti-symmetry are basic characteristics of binary relationships used when modeling optimization problems. Moreover, the notion of symmetry has appeared in many articles about uncertainty theories that are employed in multi-criteria problems. Different solutions may produce trade-offs (conflicting scenarios) among different objectives. A better solution with respect to one objective may compromise other objectives. There are various factors that need to be considered to address the problems in multidisciplinary research, which is critical for the overall sustainability of human development and activity. In this regard, in recent decades, decision-making theory has been the subject of intense research activities due to its wide applications in different areas. The decision-making theory approach has become an important means to provide real-time solutions to uncertainty problems. Theories such as probability theory, fuzzy set theory, type-2 fuzzy set theory, rough set, and uncertainty theory, available in the existing literature, deal with such uncertainties. Nevertheless, the uncertain multi-criteria characteristics in such problems have not yet been explored in depth, and there is much left to be achieved in this direction. Hence, different mathematical models of real-life multi-criteria optimization problems can be developed in various uncertain frameworks with special emphasis on optimization problems

Multi-Objective and Multi-Attribute Optimisation for Sustainable Development Decision Aiding

Optimization is considered as a decision-making process for getting the most out of available resources for the best attainable results. Many real-world problems are multi-objective or multi-attribute problems that naturally involve several competing objectives that need to be optimized simultaneously, while respecting some constraints or involving selection among feasible discrete alternatives. In this Reprint of the Special Issue, 19 research papers co-authored by 88 researchers from 14 different countries explore aspects of multi-objective or multi-attribute modeling and optimization in crisp or uncertain environments by suggesting multiple-attribute decision-making (MADM) and multi-objective decision-making (MODM) approaches. The papers elaborate upon the approaches of state-of-the-art case studies in selected areas of applications related to sustainable development decision aiding in engineering and management, including construction, transportation, infrastructure development, production, and organization management

The Bi-objective Periodic Closed Loop Network Design Problem

© 2019 Elsevier Ltd. This manuscript is made available under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International licence (CC BY-NC-ND 4.0). For further details please see: https://creativecommons.org/licenses/by-nc-nd/4.0/Reverse supply chains are becoming a crucial part of retail supply chains given the recent reforms in the consumers’ rights and the regulations by governments. This has motivated companies around the world to adopt zero-landfill goals and move towards circular economy to retain the product’s value during its whole life cycle. However, designing an efficient closed loop supply chain is a challenging undertaking as it presents a set of unique challenges, mainly owing to the need to handle pickups and deliveries at the same time and the necessity to meet the customer requirements within a certain time limit. In this paper, we model this problem as a bi-objective periodic location routing problem with simultaneous pickup and delivery as well as time windows and examine the performance of two procedures, namely NSGA-II and NRGA, to solve it. The goal is to find the best locations for a set of depots, allocation of customers to these depots, allocation of customers to service days and the optimal routes to be taken by a set of homogeneous vehicles to minimise the total cost and to minimise the overall violation from the customers’ defined time limits. Our results show that while there is not a significant difference between the two algorithms in terms of diversity and number of solutions generated, NSGA-II outperforms NRGA when it comes to spacing and runtime.Peer reviewedFinal Accepted Versio

Unsupervised tracking of time-evolving data streams and an application to short-term urban traffic flow forecasting

I am indebted to many people for their help and support I receive during my Ph.D. study and research at DIBRIS-University of Genoa. First and foremost, I would like to express my sincere thanks to my supervisors Prof.Dr. Masulli, and Prof.Dr. Rovetta for the invaluable guidance, frequent meetings, and discussions, and the encouragement and support on my way of research. I thanks all the members of the DIBRIS for their support and kindness during my 4 years Ph.D. I would like also to acknowledge the contribution of the projects Piattaforma per la mobili\ue0 Urbana con Gestione delle INformazioni da sorgenti eterogenee (PLUG-IN) and COST Action IC1406 High Performance Modelling and Simulation for Big Data Applications (cHiPSet). Last and most importantly, I wish to thanks my family: my wife Shaimaa who stays with me through the joys and pains; my daughter and son whom gives me happiness every-day; and my parents for their constant love and encouragement

Combining heuristics with simulation and fuzzy logic to solve a flexible-size location routing problem under uncertainty

The location routing problem integrates both a facility location and a vehicle routing problem. Each of these problems are NP-hard in nature, which justifies the use of heuristic-based algorithms when dealing with large-scale instances that need to be solved in reasonable computing times. This paper discusses a realistic variant of the problem that considers facilities of different sizes and two types of uncertainty conditions. In particular, we assume that some customers’ demands are stochastic, while others follow a fuzzy pattern. An iterated local search metaheuristic is integrated with simulation and fuzzy logic to solve the aforementioned problem, and a series of computational experiments are run to illustrate the potential of the proposed algorithm.This work has been partially supported by the Spanish Ministry of Science (PID2019-111100RB-C21/AEI/10.13039/501100011033). In addition, it has received the support of the Doctoral School at the Universitat Oberta de Catalunya (Spain) and the Universidad de La Sabana (INGPhD-12-2020).Peer ReviewedPostprint (published version