QoE-Centric Control and Management of Multimedia Services in Software Defined and Virtualized Networks

Multimedia services consumption has increased tremendously since the deployment of 4G/LTE networks. Mobile video services (e.g., YouTube and Mobile TV) on smart devices are expected to continue to grow with the emergence and evolution of future networks such as 5G. The end user’s demand for services with better quality from service providers has triggered a trend towards Quality of Experience (QoE) - centric network management through efficient utilization of network resources. However, existing network technologies are either unable to adapt to diverse changing network conditions or limited in available resources. This has posed challenges to service providers for provisioning of QoE-centric multimedia services. New networking solutions such as Software Defined Networking (SDN) and Network Function Virtualization (NFV) can provide better solutions in terms of QoE control and management of multimedia services in emerging and future networks. The features of SDN, such as adaptability, programmability and cost-effectiveness make it suitable for bandwidth-intensive multimedia applications such as live video streaming, 3D/HD video and video gaming. However, the delivery of multimedia services over SDN/NFV networks to achieve optimized QoE, and the overall QoE-centric network resource management remain an open question especially in the advent development of future softwarized networks. The work in this thesis intends to investigate, design and develop novel approaches for QoE-centric control and management of multimedia services (with a focus on video streaming services) over software defined and virtualized networks. First, a video quality management scheme based on the traffic intensity under Dynamic Adaptive Video Streaming over HTTP (DASH) using SDN is developed. The proposed scheme can mitigate virtual port queue congestion which may cause buffering or stalling events during video streaming, thus, reducing the video quality. A QoE-driven resource allocation mechanism is designed and developed for improving the end user’s QoE for video streaming services. The aim of this approach is to find the best combination of network node functions that can provide an optimized QoE level to end-users through network node cooperation. Furthermore, a novel QoE-centric management scheme is proposed and developed, which utilizes Multipath TCP (MPTCP) and Segment Routing (SR) to enhance QoE for video streaming services over SDN/NFV-based networks. The goal of this strategy is to enable service providers to route network traffic through multiple disjointed bandwidth-satisfying paths and meet specific service QoE guarantees to the end-users. Extensive experiments demonstrated that the proposed schemes in this work improve the video quality significantly compared with the state-of-the- art approaches. The thesis further proposes the path protections and link failure-free MPTCP/SR-based architecture that increases survivability, resilience, availability and robustness of future networks. The proposed path protection and dynamic link recovery scheme achieves a minimum time to recover from a failed link and avoids link congestion in softwarized networks

Minimizing the impact of delay on live SVC-based HTTP adaptive streaming services

HTTP Adaptive Streaming (HAS) is becoming the de-facto standard for Over-The-Top video streaming services. Video content is temporally split into segments which are offered at multiple qualities to the clients. These clients autonomously select the quality layer matching the current state of the network through a quality selection heuristic. Recently, academia and industry have begun evaluating the feasibility of adopting layered video coding for HAS. Instead of downloading one file for a certain quality level, scalable video streaming requires downloading several interdependent layers to obtain the same quality. This implies that the base layer is always downloaded and is available for playout, even when throughput fluctuates and enhancement layers can not be downloaded in time. This layered video approach can help in providing better service quality assurance for video streaming. However, adopting scalable video coding for HAS also leads to other issues, since requesting multiple files over HTTP leads to an increased impact of the end-to-end delay and thus on the service provided to the client. This is even worse in a Live TV scenario where the drift on the live signal should be minimized, requiring smaller segment and buffer sizes. In this paper, we characterize the impact of delay on several measurement-based heuristics. Furthermore, we propose several ways to overcome the end-to-end delay issues, such as parallel and pipelined downloading of segment layers, to provide a higher quality for the video service

Management of Digital Video Broadcasting Services in Open Delivery Platforms

The future of Digital Video Broadcasting (DVB) is moving towards solutions offering an efficient way of carrying interactive IP multimedia services over digital terrestrial broadcasting networks to handheld terminals. One of the most promising technologies is Digital Video Broadcasting-Handheld (DVB-H), at present under standardisation. Services deployed via this type of DVB technologies should enjoy reliability comparable to TV services and high quality standards. However, the market at present does not provide effective and economical solutions for the deployment of such services over multi-domain IP networks, due to their high level of unreliability. This paper focuses on service management, service level agreement (SLA) and network performance requirements of DVB-H services. Experimental results are presented concerning QoS sensitivity to network performance of DVB-H services delivered over a multi-domain IP network. Moreover, a solution for efficient and cost effective service management via QoS monitoring and control and network SLA design is proposed. The solution gives DVB-H operators the possibility of fully managing service QoS without being tied to third party operators

The QUIC Fix for Optimal Video Streaming

Within a few years of its introduction, QUIC has gained traction: a significant chunk of traffic is now delivered over QUIC. The networking community is actively engaged in debating the fairness, performance, and applicability of QUIC for various use cases, but these debates are centered around a narrow, common theme: how does the new reliable transport built on top of UDP fare in different scenarios? Support for unreliable delivery in QUIC remains largely unexplored. The option for delivering content unreliably, as in a best-effort model, deserves the QUIC designers' and community's attention. We propose extending QUIC to support unreliable streams and present a simple approach for implementation. We discuss a simple use case of video streaming---an application that dominates the overall Internet traffic---that can leverage the unreliable streams and potentially bring immense benefits to network operators and content providers. To this end, we present a prototype implementation that, by using both the reliable and unreliable streams in QUIC, outperforms both TCP and QUIC in our evaluations.Comment: Published to ACM CoNEXT Workshop on the Evolution, Performance, and Interoperability of QUIC (EPIQ

Understanding user experience of mobile video: Framework, measurement, and optimization

Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study