A Multi-Agent Based Virtual Personal Assistant for E-Health Service

The application of Information and Communication Technologies (ICT) in the health sector is increasingly changing today’s health care. A communication agent for a multi-agent system-based virtual personal assistant is an attempt towards improving health care service delivery. We have developed a Multi Agent System and user interface for management of diabetes patients where the patients and medical specialist can interact easily without necessarily visiting the clinic. The application will enable the users to have regular interactions with each other, reduce the cost of going to the clinic, saves patients and medical personnel time. In order to design the application and user interface, we adopted a user centered approach and conducted interviews with the potential users. We also reviewed existing materials for data. Qualitative and quantitative data were collected during the development process. The application and user interface were evaluated by the potential users (patients and medical personnel). The user evaluation of the system shows that the participants were pleased with the application and the user interface. They interacted with the user interface with ease and they encountered little or no difficulty. Keywords: multi-agent, e-health, virtual personal assistant, information and communication technolog

Safeguarding health data with enhanced accountability and patient awareness

Several factors are driving the transition from paper-based health records to electronic health record systems. In the United States, the adoption rate of electronic health record systems significantly increased after "Meaningful Use" incentive program was started in 2009. While increased use of electronic health record systems could improve the efficiency and quality of healthcare services, it can also lead to a number of security and privacy issues, such as identity theft and healthcare fraud. Such incidents could have negative impact on trustworthiness of electronic health record technology itself and thereby could limit its benefits. In this dissertation, we tackle three challenges that we believe are important to improve the security and privacy in electronic health record systems. Our approach is based on an analysis of real-world incidents, namely theft and misuse of patient identity, unauthorized usage and update of electronic health records, and threats from insiders in healthcare organizations. Our contributions include design and development of a user-centric monitoring agent system that works on behalf of a patient (i.e., an end user) and securely monitors usage of the patient's identity credentials as well as access to her electronic health records. Such a monitoring agent can enhance patient's awareness and control and improve accountability for health records even in a distributed, multi-domain environment, which is typical in an e-healthcare setting. This will reduce the risk and loss caused by misuse of stolen data. In addition to the solution from a patient's perspective, we also propose a secure system architecture that can be used in healthcare organizations to enable robust auditing and management over client devices. This helps us further enhance patients' confidence in secure use of their health data.PhDCommittee Chair: Mustaque Ahamad; Committee Member: Douglas M. Blough; Committee Member: Ling Liu; Committee Member: Mark Braunstein; Committee Member: Wenke Le

Enhancing MAS environments with organizational mechanisms

Electronic version of an article published as International Journal on Arti cial Intelligence Tools Vol. 20, No. 4 (2011) 663-691. DOI10.1142/S0218213011000395 © [copyright World Scientific Publishing Company] [http://www.worldscientific.com/]This work proposes a new coordination system for the environment of a Multi-Agent System by merging the features from two important contributions to this field of research, Organizational Mechanisms and Artifacts. Organizational mechanisms can be introduced into a Multi-Agent System with the aim of influencing the behavior of agents populating it to achieve their goals in a proper way. In this paper, we propose to model organizational mechanisms by means of artifacts, which are non-proactive entities used by agents. Artifacts were presented within the Agents & Artifacts conceptual framework, and that present good advantages for coordinating agents' environments. We put forward a formal model that defines how organizational mechanisms can be designed by using artifacts theory. We validate the approach by presenting a case study focused on a real health care domain problem. Additionally, the Artifacts for Organizational Mechanisms are compared with some different proposed artifacts. © 2011 World Scientific Publishing Company.This work is supported by TIN2009-13839-C03 and PROMETEO/2008/051 projects of the Spanish government, CONSOLIDER-INGENIO 2010 under grant CSD2007-00022, and the COST Action IC0801.Esparcia García, S.; Argente Villaplana, E.; Centeno, R.; Hermoso, R. (2011). Enhancing MAS environments with organizational mechanisms. International Journal on Artificial Intelligence Tools. 20(4):663-690. https://doi.org/10.1142/S0218213011000395S663690204E. Argente, Frontiers in Artificial Intelligence and Applications 113 (IOS Press, 2004) pp. 309–316.A. Omicini, Agent-Oriented Software Engineering (Springer, 2001) pp. 311–326.Parunak, H. V. D., & Weyns, D. (2006). Guest editors’ introduction, special issue on environments for multi-agent systems. Autonomous Agents and Multi-Agent Systems, 14(1), 1-4. doi:10.1007/s10458-006-9003-4BERNON, C., COSSENTINO, M., & PAVÓN, J. (2005). Agent-oriented software engineering. The Knowledge Engineering Review, 20(2), 99-116. doi:10.1017/s0269888905000421Hübner, J. F., Boissier, O., Kitio, R., & Ricci, A. (2009). Instrumenting multi-agent organisations with organisational artifacts and agents. Autonomous Agents and Multi-Agent Systems, 20(3), 369-400. doi:10.1007/s10458-009-9084-yVan Gigch, J. P. (1991). System Design Modeling and Metamodeling. doi:10.1007/978-1-4899-0676-2Norman, T. J., Preece, A., Chalmers, S., Jennings, N. R., Luck, M., Dang, V. D., … Fiddian, N. J. (2004). Agent-based formation of virtual organisations. Knowledge-Based Systems, 17(2-4), 103-111. doi:10.1016/j.knosys.2004.03.00

Evaluating how agent methodologies support the specification of the normative environment through the development process

[EN] Due to the increase in collaborative work and the decentralization of processes in many domains, there is an expanding demand for large-scale, flexible and adaptive software systems to support the interactions of people and institutions distributed in heterogeneous environments. Commonly, these software applications should follow specific regulations meaning the actors using them are bound by rights, duties and restrictions. Since this normative environment determines the final design of the software system, it should be considered as an important issue during the design of the system. Some agent-oriented software engineering methodologies deal with the development of normative systems (systems that have a normative environment) by integrating the analysis of the normative environment of a system in the development process. This paper analyses to what extent these methodologies support the analysis and formalisation of the normative environment and highlights some open issues of the topic.This work is partially supported by the PROMETEOII/2013/019, TIN2012-36586-C03-01, FP7-29493, TIN2011-27652-C03-00, CSD2007-00022 projects, and the CASES project within the 7th European Community Framework Program under the grant agreement No 294931.Garcia Marques, ME.; Miles, S.; Luck, M.; Giret Boggino, AS. (2014). Evaluating how agent methodologies support the specification of the normative environment through the development process. Autonomous Agents and Multi-Agent Systems. 1-20. https://doi.org/10.1007/s10458-014-9275-zS120Cossentino, M., Hilaire, V., Molesini, A., & Seidita, V. (Eds.). (2014). Handbook on agent-oriented design processes (Vol. VIII, 569 p. 508 illus.). Berlin: Springer.Akbari, O. (2010). A survey of agent-oriented software engineering paradigm: Towards its industrial acceptance. Journal of Computer Engineering Research, 1, 14–28.Argente, E., Botti, V., Carrascosa, C., Giret, A., Julian, V., & Rebollo, M. (2011). An abstract architecture for virtual organizations: The THOMAS approach. Knowledge and Information Systems, 29(2), 379–403.Argente, E., Botti, V., & Julian, V. (2009). GORMAS: An organizational-oriented methodological guideline for open MAS. In Proceedings of AOSE’09 (pp. 440–449).Argente, E., Botti, V., & Julian, V. (2009). Organizational-oriented methodological guidelines for designing virtual organizations. In Distributed computing, artificial intelligence, bioinformatics, soft computing, and ambient assisted living. Lecture Notes in Computer Science (Vol. 5518, pp. 154–162).Boella, G., Pigozzi, G., & van der Torre, L. (2009). Normative systems in computer science—Ten guidelines for normative multiagent systems. In G. Boella, P. Noriega, G. Pigozzi, & H. Verhagen (Eds.), Normative multi-agent systems, number 09121 in Dagstuhl seminar proceedings.Boella, G., Torre, L., & Verhagen, H. (2006). Introduction to normative multiagent systems. Computational and Mathematical Organization Theory, 12(2–3), 71–79.Bogdanovych, A., Esteva, M., Simoff, S., Sierra, C., & Berger, H. (2008). A methodology for developing multiagent systems as 3d electronic institutions. In M. Luck & L. Padgham (Eds.), Agent-Oriented Software Engineering VIII (Vol. 4951, pp. 103–117). Lecture Notes in Computer Science. Berlin: Springer.Boissier, O., Padget, J., Dignum, V., Lindemann, G., Matson, E., Ossowski, S., Sichman, J., & Vazquez-Salceda, J. (2006). Coordination, organizations, institutions and norms in multi-agent systems. LNCS (LNAI) (Vol. 3913).Bordini, R. H., Fisher, M., Visser, W., & Wooldridge, M. (2006). Verifying multi-agent programs by model checking. In Autonomous agents and multi-agent systems (Vol. 12, pp. 239–256). Hingham, MA: Kluwer Academic Publishers.Botti, V., Garrido, A., Giret, A., & Noriega, P. (2011). The role of MAS as a decision support tool in a water-rights market. In Post-proceedings workshops AAMAS2011 (Vol. 7068, pp. 35–49). Berlin: Springer.Breaux, T. (2009). Exercising due diligence in legal requirements acquisition: A tool-supported, frame-based approach. In Proceedings of the IEEE international requirements engineering conference (pp. 225–230).Breaux, T. D., & Baumer, D. L. (2011). Legally reasonable security requirements: A 10-year ftc retrospective. Computers and Security, 30(4), 178–193.Breaux, T. D., Vail, M. W., & Anton, A. I. (2006). Towards regulatory compliance: Extracting rights and obligations to align requirements with regulations. In Proceedings of the 14th IEEE international requirements engineering conference, RE ’06 (pp. 46–55). Washington, DC: IEEE Computer Society.Bresciani, P., Perini, A., Giorgini, P., Giunchiglia, F., & Mylopoulos, J. (2004). Tropos: An agent-oriented software development methodology. Autonomous Agents and Multi-Agent Systems, 8(3), 203–236.Cardoso, H. L., & Oliveira, E. (2008). A contract model for electronic institutions. In COIN’07: Proceedings of the 2007 international conference on Coordination, organizations, institutions, and norms in agent systems III (pp. 27–40).Castor, A., Pinto, R. C., Silva, C. T. L. L., & Castro, J. (2004). Towards requirement traceability in tropos. In WER (pp. 189–200).Chopra, A., Dalpiaz, F., Giorgini, P., & Mylopoulos, J. (2009). Modeling and reasoning about service-oriented applications via goals and commitments. ICST conference on digital business.Cliffe, O., Vos, M., & Padget, J. (2006). Specifying and analysing agent-based social institutions using answer set programming. In O. Boissier, J. Padget, V. Dignum, G. Lindemann, E. Matson, S. Ossowski, J. Sichman, & J. Vázquez-Salceda (Eds.), Coordination, organizations, institutions, and norms in multi-agent systems. Lecture Notes in Computer Science (Vol. 3913, pp. 99–113). Springer. Berlin.Criado, N., Argente, E., Garrido, A., Gimeno, J. A., Igual, F., Botti, V., Noriega, P., & Giret, A. (2011). Norm enforceability in Electronic Institutions? In Coordination, organizations, institutions, and norms in agent systems VI (Vol. 6541, pp. 250–267). Springer.Dellarocas, C., & Klein, M. (2001). Contractual agent societies. In R. Conte & C. Dellarocas (Eds.), Social order in multiagent systems (Vol. 2, pp. 113–133)., Multiagent Systems, Artificial Societies, and Simulated Organizations New York: Springer.DeLoach, S. A. (2008). Developing a multiagent conference management system using the o-mase process framework. In Proceedings of the international conference on agent-oriented software engineering VIII (pp. 168–181).DeLoach, S. A., & Garcia-Ojeda, J. C. (2010). O-mase; a customisable approach to designing and building complex, adaptive multi-agent systems. International Journal of Agent-Oriented Software Engineering, 4(3), 244–280.DeLoach, S. A., Padgham, L., Perini, A., Susi, A., & Thangarajah, J. (2009). Using three aose toolkits to develop a sample design. International Journal Agent-Oriented Software Engineering, 3, 416–476.Dignum, F., Dignum, V., Thangarajah, J., Padgham, L., & Winikoff, M. (2007). Open agent systems? Eighth international workshop on agent oriented software engineering (AOSE) in AAMAS07.Dignum, V. (2003). A model for organizational interaction:based on agents, founded in logic. PhD thesis, Utrecht University.Dignum, V., Meyer, J., Dignum, F., & Weigand, H. (2003). Formal specification of interaction in agent societies. Formal approaches to agent-based systems (Vol. 2699).Dignum, V., Vazquez-Salceda, J., & Dignum, F. (2005). Omni: Introducing social structure, norms and ontologies into agent organizations. In R. Bordini, M. Dastani, J. Dix, & A. Seghrouchni (Eds.)Programming multi-agent systems. Lecture Notes in Computer Science (Vol. 3346, pp. 181–198). Berlin: Springer.d’Inverno, M., Luck, M., Noriega, P., Rodriguez-Aguilar, J., & Sierra, C. (2012). Communicating open systems, 186, 38–94.Elsenbroich, C., & Gilbert, N. (2014). Agent-based modelling. In Modelling norms (pp. 65–84). Dordrecht: Springer.Esteva, M., Rosell, B., Rodriguez, J. A., & Arcos, J. L. (2004). AMELI: An agent-based middleware for electronic institutions. In AAMAS04 (pp. 236–243).Fenech, S., Pace, G. J., & Schneider, G. (2009). Automatic conflict detection on contracts. In Proceedings of the 6th international colloquium on theoretical aspects of computing, ICTAC ’09 (pp. 200–214).Garbay, C., Badeig, F., & Caelen, J. (2012). Normative multi-agent approach to support collaborative work in distributed tangible environments. In Proceedings of the ACM 2012 conference on computer supported cooperative work companion, CSCW ’12 (pp. 83–86). New York, NY: ACM.Garcia, E., Giret, A., & Botti, V. (2011). Regulated open multi-agent systems based on contracts. In Information Systems Development (pp. 243–255).Garcia, E., Tyson, G., Miles, S., Luck, M., Taweel, A., Staa, T. V., & Delaney, B. (2012). An analysis of agent-oriented engineering of e-health systems. In 13th international eorkshop on sgent-oriented software engineering (AOSE-AAMAS).Garcia, E., Tyson, G., Miles, S., Luck, M., Taweel, A., Staa, T. V., and Delaney, B. (2013). Analysing the Suitability of Multiagent Methodologies for e-Health Systems. In Agent-Oriented Software Engineering XIII, volume 7852, pages 134–150. Springer-Verlag.Garrido, A., Giret, A., Botti, V., & Noriega, P. (2013). mWater, a case study for modeling virtual markets. In New perspectives on agreement technologies (Vol. Law, Gover, pp. 563–579). Springer.Gteau, B., Boissier, O., & Khadraoui, D. (2006). Multi-agent-based support for electronic contracting in virtual enterprises. IFAC Symposium on Information Control Problems in Manufacturing (INCOM), 150(3), 73–91.Hollander, C. D., & Wu, A. S. (2011). The current state of normative agent-based systems. Journal of Artificial Societies and Social Simulation, 14(2), 6.Hsieh, F.-S. (2005). Automated negotiation based on contract net and petri net. In E-commerce and web technologies. Lecture Notes in Computer Science (Vol. 3590, pp. 148–157).Kollingbaum, M., Jureta, I. J., Vasconcelos, W., & Sycara, K. (2008). Automated requirements-driven definition of norms for the regulation of behavior in multi-agent systems. In Proceedings of the AISB 2008 workshop on behaviour regulation in multi-agent systems, Aberdeen, Scotland, U.K., April 2008.Li, T., Balke, T., Vos, M., Satoh, K., & Padget, J. (2013). Detecting conflicts in legal systems. In Y. Motomura, A. Butler, & D. Bekki (Eds.), New Frontiers in Artificial Intelligence (Vol. 7856, pp. 174–189)., Lecture Notes in Computer Science Berlin Heidelberg: Springer.Lomuscio, A., Qu, H., & Solanki, M. (2010) Towards verifying contract regulated service composition. Journal of Autonomous Agents and Multi-Agent Systems (pp. 1–29).Lopez, F., Luck, M., & d’Inverno, M. (2006). A normative framework for agent-based systems. Computational and Mathematical Organization Theory, 12, 227–250.Lpez, F. y, Luck, M., & dInverno, M. (2006). A normative framework for agent-based systems. Computational and Mathematical Organization Theory, 12(2–3), 227–250.Mader, P., & Egyed, A. (2012). Assessing the effect of requirements traceability for software maintenance. In 28th IEEE International Conference on Software Maintenance (ICSM) (pp. 171–180), Sept 2012.Mao, X., & Yu, E. (2005). Organizational and social concepts in agent oriented software engineering. In AOSE IV. 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Designing community care systems with AUML

This paper describes an approach to developing an appropriate agent environment appropriate for use in community care applications. Key to its success is that software designers collaborate with environment builders to provide the levels of cooperation and support required within an integrated agent–oriented community system. Agent-oriented Unified Modeling Language (AUML) is a practical approach to the analysis, design, implementation and management of such an agent-based system, whilst providing the power and expressiveness necessary to support the specification, design and organization of a health care service. The background of an agent-based community care application to support the elderly is described. Our approach to building agent–oriented software development solutions emphasizes the importance of AUML as a fundamental initial step in producing more general agent–based architectures. This approach aims to present an effective methodology for an agent software development process using a service oriented approach, by addressing the agent decomposition, abstraction, and organization characteristics, whilst reducing its complexity by exploiting AUML’s productivity potential. </p

On-line transformer condition monitoring through diagnostics and anomaly detection

This paper describes the end-to-end components of an on-line system for diagnostics and anomaly detection. The system provides condition monitoring capabilities for two in- service transmission transformers in the UK. These transformers are nearing the end of their design life, and it is hoped that intensive monitoring will enable them to stay in service for longer. The paper discusses the requirements on a system for interpreting data from the sensors installed on site, as well as describing the operation of specific diagnostic and anomaly detection techniques employed. The system is deployed on a substation computer, collecting and interpreting site data on-line

An agent-based architecture for managing the provision of community care - the INCA (Intelligent Community Alarm) experience

Community Care is an area that requires extensive cooperation between independent agencies, each of which needs to meet its own objectives and targets. None are engaged solely in the delivery of community care, and need to integrate the service with their other responsibilities in a coherent and efficient manner. Agent technology provides the means by which effective cooperation can take place without compromising the essential security of both the client and the agencies involved as the appropriate set of responses can be generated through negotiation between the parties without the need for access to the main information repositories that would be necessary with conventional collaboration models. The autonomous nature of agents also means that a variety of agents can cooperate together with various local capabilities, so long as they conform to the relevant messaging requirements. This allows a variety of agents, with capabilities tailored to the carers to which they are attached to be developed so that cost-effective solutions can be provided. </p

A Review on MAS-Based Sentiment and Stress Analysis User-Guiding and Risk-Prevention Systems in Social Network Analysis

[EN] In the current world we live immersed in online applications, being one of the most present of them Social Network Sites (SNSs), and different issues arise from this interaction. Therefore, there is a need for research that addresses the potential issues born from the increasing user interaction when navigating. For this reason, in this survey we explore works in the line of prevention of risks that can arise from social interaction in online environments, focusing on works using Multi-Agent System (MAS) technologies. For being able to assess what techniques are available for prevention, works in the detection of sentiment polarity and stress levels of users in SNSs will be reviewed. We review with special attention works using MAS technologies for user recommendation and guiding. Through the analysis of previous approaches on detection of the user state and risk prevention in SNSs we elaborate potential future lines of work that might lead to future applications where users can navigate and interact between each other in a more safe way.This work was funded by the project TIN2017-89156-R of the Spanish government.Aguado-Sarrió, G.; Julian Inglada, VJ.; García-Fornes, A.; Espinosa Minguet, AR. (2020). A Review on MAS-Based Sentiment and Stress Analysis User-Guiding and Risk-Prevention Systems in Social Network Analysis. Applied Sciences. 10(19):1-29. https://doi.org/10.3390/app10196746S1291019Vanderhoven, E., Schellens, T., Vanderlinde, R., & Valcke, M. (2015). Developing educational materials about risks on social network sites: a design based research approach. Educational Technology Research and Development, 64(3), 459-480. doi:10.1007/s11423-015-9415-4Teens and ICT: Risks and Opportunities. Belgium: TIRO http://www.belspo.be/belspo/fedra/proj.asp?l=en&COD=TA/00/08Risks and Safety on the Internet: The Perspective of European Children: Full Findings and Policy Implications From the EU Kids Online Survey of 9–16 Year Olds and Their Parents in 25 Countries http://eprints.lse.ac.uk/33731/Vanderhoven, E., Schellens, T., & Valcke, M. (2014). Educating teens about the risks on social network sites. An intervention study in Secondary Education. Comunicar, 22(43), 123-132. doi:10.3916/c43-2014-12Christofides, E., Muise, A., & Desmarais, S. (2012). Risky Disclosures on Facebook. Journal of Adolescent Research, 27(6), 714-731. doi:10.1177/0743558411432635George, J. M., & Dane, E. (2016). Affect, emotion, and decision making. Organizational Behavior and Human Decision Processes, 136, 47-55. doi:10.1016/j.obhdp.2016.06.004Thelwall, M. (2017). TensiStrength: Stress and relaxation magnitude detection for social media texts. Information Processing & Management, 53(1), 106-121. doi:10.1016/j.ipm.2016.06.009Thelwall, M., Buckley, K., Paltoglou, G., Cai, D., & Kappas, A. (2010). Sentiment strength detection in short informal text. Journal of the American Society for Information Science and Technology, 61(12), 2544-2558. doi:10.1002/asi.21416Shoumy, N. J., Ang, L.-M., Seng, K. P., Rahaman, D. M. M., & Zia, T. (2020). Multimodal big data affective analytics: A comprehensive survey using text, audio, visual and physiological signals. Journal of Network and Computer Applications, 149, 102447. doi:10.1016/j.jnca.2019.102447Zhang, C., Zeng, D., Li, J., Wang, F.-Y., & Zuo, W. (2009). Sentiment analysis of Chinese documents: From sentence to document level. Journal of the American Society for Information Science and Technology, 60(12), 2474-2487. doi:10.1002/asi.21206Lu, B., Ott, M., Cardie, C., & Tsou, B. K. (2011). Multi-aspect Sentiment Analysis with Topic Models. 2011 IEEE 11th International Conference on Data Mining Workshops. doi:10.1109/icdmw.2011.125Nasukawa, T., & Yi, J. (2003). Sentiment analysis. Proceedings of the international conference on Knowledge capture - K-CAP ’03. doi:10.1145/945645.945658Borth, D., Ji, R., Chen, T., Breuel, T., & Chang, S.-F. (2013). Large-scale visual sentiment ontology and detectors using adjective noun pairs. Proceedings of the 21st ACM international conference on Multimedia - MM ’13. doi:10.1145/2502081.2502282Deb, S., & Dandapat, S. (2019). Emotion Classification Using Segmentation of Vowel-Like and Non-Vowel-Like Regions. IEEE Transactions on Affective Computing, 10(3), 360-373. doi:10.1109/taffc.2017.2730187Deng, J., Zhang, Z., Marchi, E., & Schuller, B. (2013). Sparse Autoencoder-Based Feature Transfer Learning for Speech Emotion Recognition. 2013 Humaine Association Conference on Affective Computing and Intelligent Interaction. doi:10.1109/acii.2013.90Nicolaou, M. A., Gunes, H., & Pantic, M. (2011). Continuous Prediction of Spontaneous Affect from Multiple Cues and Modalities in Valence-Arousal Space. IEEE Transactions on Affective Computing, 2(2), 92-105. doi:10.1109/t-affc.2011.9Hossain, M. S., Muhammad, G., Alhamid, M. F., Song, B., & Al-Mutib, K. (2016). Audio-Visual Emotion Recognition Using Big Data Towards 5G. Mobile Networks and Applications, 21(5), 753-763. doi:10.1007/s11036-016-0685-9Zhou, F., Jianxin Jiao, R., & Linsey, J. S. (2015). Latent Customer Needs Elicitation by Use Case Analogical Reasoning From Sentiment Analysis of Online Product Reviews. Journal of Mechanical Design, 137(7). doi:10.1115/1.4030159Ceci, F., Goncalves, A. L., & Weber, R. (2016). A model for sentiment analysis based on ontology and cases. 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