Assessing the drivers of virtual knowledge management impact in European Firm’s performance : an exploratory analysis

E-Business is a phenomenon that has progressed over the past decades at record speed, with considerable promise and hype. It has been embraced with varying degrees of enthusiasm and impact by both large firms and Small and Medium Enterprises (SME). Parallel with its development, E-Business has attracted research interests, seen in a plethora of new modules, programmes, models and tools. Knowledge Management (KM) is one tool that seams to gain a more relevant role, especially as managing knowledge has become increasingly important to all companies. Appropriate KM practices within organisations can be seen as one of the prerequisites to the enhancement of continuous performance improvement in the interne-based context. Thus, our aim is to develop a conceptual framework related to KM practices in a virtual context and to identify the nature of the relationship existing in those knowledge-driven elements and performance achievements. This paper aims to bridge the gap between the KM and e-business performance-related literatures from the viewpoint of European firms by establishing a model tested in European companies. For this purpose, we used a structural equation modelling analysis. The results show that KM has a positive impact on the maximization of e-business performance and that some elements individually have a positive influence on e-business performance. As limitations of the study, we consider the need for more research into this field and the inclusion of news elements such as technological readiness and management support to KM initiatives. The present study advances knowledge on the nature of the relative importance of different components of Internet-based KM as drivers of e-business performance and reinforces its importance as an integrated e-business tool.info:eu-repo/semantics/publishedVersio

A New Approach for Quality Management in Pervasive Computing Environments

This paper provides an extension of MDA called Context-aware Quality Model Driven Architecture (CQ-MDA) which can be used for quality control in pervasive computing environments. The proposed CQ-MDA approach based on ContextualArchRQMM (Contextual ARCHitecture Quality Requirement MetaModel), being an extension to the MDA, allows for considering quality and resources-awareness while conducting the design process. The contributions of this paper are a meta-model for architecture quality control of context-aware applications and a model driven approach to separate architecture concerns from context and quality concerns and to configure reconfigurable software architectures of distributed systems. To demonstrate the utility of our approach, we use a videoconference system.Comment: 10 pages, 10 Figures, Oral Presentation in ECSA 201

Smartphone chronic gaming consumption and positive coping practice

Purpose: Chronic consumption practice has been greatly accelerated by mobile, interactive and smartphone gaming technology devices. This study explores how chronic consumption of smartphone gaming produces positive coping practice. Design/methodology/approach: Underpinned by cognitive framing theory, empirical insights from eleven focus groups (n=62) reveal how smartphone gaming enhances positive coping amongst gamers and non-gamers. Findings: The findings reveal how the chronic consumption of games allows technology to act with privileged agency that resolves tensions between individuals and collectives. Consumption narratives of smartphone games, even when play is limited, lead to the identification of three cognitive frames through which positive coping processes operate: (a) the market generated frame, (b) the social being frame, and (c) the citizen frame. Research limitations/implications: This paper adds to previous research by providing an understanding of positive coping practice in the smartphone chronic gaming consumption. Originality/value: In smartphone chronic gaming consumption, cognitive frames enable positive coping by fostering appraisal capacities in which individuals confront, hegemony, culture and alterity-morality concerns

Mobile Holistic Enterprise Transformation Framework

Mobile shipments have surpassed those of PCs and tablets, and the demand for mobile services has never been higher. Although, many businesses believe mobile devices and services are beneficial to them, they have not actually taken steps to adopt mobile on a large scale. Other enterprises are limiting adoption to provision of a mobile friendly web page or including mobile elements within their existing electronic services. This paper proposes a holistic framework that highlights the goals of mobile adoption, presents a taxonomy of enterprise mobile services capabilities which if utilised should assist organisations to achieve the goals of mobile adoption and categorises the components of mobile solutions and mobile strategy. Developing a taxonomy of enterprise mobile services capabilities helps the transformation to a mobile enterprise by supporting the visualisation of a future state of the enterpris

Analytical Investigation of Mobile NFC Adaption with SWOT-AHP Approach: A Case of Italian Telecom

The purpose of this study is to appraise the critical factors in near field communication (NFC) adoption process and to utilize findings in order to support launching NFC implementations in Italy, by means of applying a combination of SWOT and AHP approaches. Hence, a set of twenty SWOT factors is identified qualitatively through extended interviews with telecommunication experts as well as exploratory studies on case which are supported by quantitative investigation through pair-wise comparisons matrices as an application of AHP approach. However, this combined methodology enables us to describe NFC adoption process, providing guidance to clarify the critical factors during adoption process. As the first application of joint SWOT and AHP approaches in telecommunication networks, managerial perceptions are promising either for policy makers concerning NFC or further academic researches on NFC application and full scale deployment in market

Transforming pedagogy using mobile Web 2.0

Blogs, wikis, podcasting, and a host of free, easy to use Web 2.0 social software provide opportunities for creating social constructivist learning environments focusing on student-centred learning and end-user content creation and sharing. Building on this foundation, mobile Web 2.0 has emerged as a viable teaching and learning tool, facilitating engaging learning environments that bridge multiple contexts. Today’s dual 3G and wifi-enabled smartphones provide a ubiquitous connection to mobile Web 2.0 social software and the ability to view, create, edit, upload, and share user generated Web 2.0 content. This article outlines how a Product Design course has moved from a traditional face-to-face, studio-based learning environment to one using mobile Web 2.0 technologies to enhance and engage students in a social constructivist learning paradigm. Keywords: m-learning; Web 2.0; pedagogy 2.0; social constructivism; product desig

Comparing and Contrasting e-Government Maturity Models: A Qualitative-Meta Synthesis

The e-government maturity model has dissimilar stages that range from basic to advance online interaction competence. E-government’s portals use the stages to determine maturity. The aim of this paper is to evaluate e-government maturity models through a comprehensive review of related literature by identifying and mapping cohesions across the models. Apparently, the paper picks seventeen different e-government maturity models and makes contrasts and comparisons using a qualitative meta-synthesis method. Ideally, the paper draws two key results namely presence, communication and integration are main stages involved in all the maturity models and the level of interaction and complexity are found in all models

Quality assessment technique for ubiquitous software and middleware

The new paradigm of computing or information systems is ubiquitous computing systems. The technology-oriented issues of ubiquitous computing systems have made researchers pay much attention to the feasibility study of the technologies rather than building quality assurance indices or guidelines. In this context, measuring quality is the key to developing high-quality ubiquitous computing products. For this reason, various quality models have been defined, adopted and enhanced over the years, for example, the need for one recognised standard quality model (ISO/IEC 9126) is the result of a consensus for a software quality model on three levels: characteristics, sub-characteristics, and metrics. However, it is very much unlikely that this scheme will be directly applicable to ubiquitous computing environments which are considerably different to conventional software, trailing a big concern which is being given to reformulate existing methods, and especially to elaborate new assessment techniques for ubiquitous computing environments. This paper selects appropriate quality characteristics for the ubiquitous computing environment, which can be used as the quality target for both ubiquitous computing product evaluation processes ad development processes. Further, each of the quality characteristics has been expanded with evaluation questions and metrics, in some cases with measures. In addition, this quality model has been applied to the industrial setting of the ubiquitous computing environment. These have revealed that while the approach was sound, there are some parts to be more developed in the future

Informatisation of transport process using GPS navigation system

Nowadays, internal business processes are one of the crucial factors of firms’ competitive advantage achievement, which is becoming increasingly important, not only on local but also on global markets. Firms’ performance improvement depends to a large extent on its flexibility, adjustability and especially ability to manage internal business processes. Hence, use of information technology is among the fundamental elements of business process change, which not only improve competitiveness but also assure long term development and growth of the firm. For all these reasons, the main purpose of this article is firstly to establish that use of information technology is feasible in all industries, explain what possible obstacles for successful informatisation are, and which are major advantages after its implementation. Secondly, within theoretical aspect we present broaden view of informatisation in logistics, whilst practical example illustrates successful informatisation of transport process with adoption of GPS (Global Positioning System) in a transport firm. Furthermore, in this article we are also introducing a case study of three transport firms describing process flow before and after implementation identifying enhanced information quality, service quality and communication as a foremost advantages and achievements after informatisatio