Enterprise modelling framework for dynamic and complex business environment: socio-technical systems perspective

The modern business environment is characterised by dynamism and ambiguity. The causes include global economic change, rapid change requirements, shortened development life cycles and the increasing complexity of information technology and information systems (IT/IS). However, enterprises have been seen as socio-technical systems. The dynamic complex business environment cannot be understood without intensive modelling and simulation. Nevertheless, there is no single description of reality, which has been seen as relative to its context and point of view. Human perception is considered an important determinant for the subjectivist view of reality. Many scholars working in the socio-technical systems and enterprise modelling domains have conceived the holistic sociotechnical systems analysis and design possible using a limited number of procedural and modelling approaches. For instance, the ETHICS and Human-centred design approaches of socio-technical analysis and design, goal-oriented and process-oriented modelling of enterprise modelling perspectives, and the Zachman and DoDAF enterprise architecture frameworks all have limitations that can be improved upon, which have been significantly explained in this thesis. [Continues.

An Approach to Support the Performance Management of Public Health Authorities using an IT based Modeling Method

In this paper we describe a modeling method for supportingperformance management by building upon the currentchallenges of public health authorities. Through focusingon the performance management requirements of nationalcompetent authorities (NCA) that fulll several duties inregard to the marketing authorization of medicinal products,we derive a modeling language, an according modeling procedureand mechanisms and algorithms. Thereby, particularrequirements in regard to the compliance to legal regulations,the competition of NCAs within the European Union, theallocation of resources under uncertainty, and the specichuman resource requirements of NCAs have to be taken intoaccount. The modeling language is formally described usinga meta model based approach and implemented on a metamodeling platform. For the evaluation, the modeling methodhas been applied in a scientic study with the Austriannational competent authority AGES PharmMed

Enterprise architecture for small and medium-sized enterprises : CHOOSE

Enterprise architecture (EA) is a coherent whole of principles, methods, and models that are used in the design and realization of an enterprise’s organizational structure, business processes, information systems, and IT infrastructure. EA is used as a holistic approach to keep things aligned in a company. Some emphasize the use of EA to align IT with the business, others see it broader and use it to also keep the processes aligned with the strategy. Recent research indicates the need for EA in small and medium-sized enterprises (SMEs), important drivers of the economy, as they struggle with problems related to a lack of structure and overview of their business. However, existing EA frameworks are perceived as too complex and, to date, none of the EA approaches are sufficiently adapted to the SME context. Therefore, in this PhD, we present the CHOOSE approach for EA for SMEs. The approach consists of four artifacts: a metamodel, a method, software tool support, and a visualization. The approach is kept simple so that it may be applied in an SME context and is based on the essential dimensions of EA frameworks. Five steps were taken: first, the problem of EA in SMEs was extensively analyzed. Next, the CHOOSE metamodel was developed during action research in SMEs. Then, action research in six companies was used to develop an adequate method (consisting of guidelines, a roadmap, and stop criteria) and to further refine this CHOOSE metamodel, while different types of software tools (PC, iPad, Android, ...) were developed to enable the evaluation rounds. Finally, a proper visualization was established

Forum Session at the First International Conference on Service Oriented Computing (ICSOC03)

The First International Conference on Service Oriented Computing (ICSOC) was held in Trento, December 15-18, 2003. The focus of the conference ---Service Oriented Computing (SOC)--- is the new emerging paradigm for distributed computing and e-business processing that has evolved from object-oriented and component computing to enable building agile networks of collaborating business applications distributed within and across organizational boundaries. Of the 181 papers submitted to the ICSOC conference, 10 were selected for the forum session which took place on December the 16th, 2003. The papers were chosen based on their technical quality, originality, relevance to SOC and for their nature of being best suited for a poster presentation or a demonstration. This technical report contains the 10 papers presented during the forum session at the ICSOC conference. In particular, the last two papers in the report ere submitted as industrial papers

Industrialising Software Development in Systems Integration

Compared to other disciplines, software engineering as of today is still dependent on craftsmanship of highly-skilled workers. However, with constantly increasing complexity and efforts, existing software engineering approaches appear more and more inefficient. A paradigm shift towards industrial production methods seems inevitable. Recent advances in academia and practice have lead to the availability of industrial key principles in software development as well. Specialization is represented in software product lines, standardization and systematic reuse are available with component-based development, and automation has become accessible through model-driven engineering. While each of the above is well researched in theory, only few cases of successful implementation in the industry are known. This becomes even more evident in specialized areas of software engineering such as systems integration. Today’s IT systems need to quickly adapt to new business requirements due to mergers and acquisitions and cooperations between enterprises. This certainly leads to integration efforts, i.e. joining different subsystems into a cohesive whole in order to provide new functionality. In such an environment. the application of industrial methods for software development seems even more important. Unfortunately, software development in this field is a highly complex and heterogeneous undertaking, as IT environments differ from customer to customer. In such settings, existing industrialization concepts would never break even due to one-time projects and thus insufficient economies of scale and scope. This present thesis, therefore, describes a novel approach for a more efficient implementation of prior key principles while considering the characteristics of software development for systems integration. After identifying the characteristics of the field and their affects on currently-known industrialization concepts, an organizational model for industrialized systems integration has thus been developed. It takes software product lines and adapts them in a way feasible for a systems integrator active in several business domains. The result is a three-tiered model consolidating recurring activities and reducing the efforts for individual product lines. For the implementation of component-based development, the present thesis assesses current component approaches and applies an integration metamodel to the most suitable one. This ensures a common understanding of systems integration across different product lines and thus alleviates component reuse, even across product line boundaries. The approach is furthermore aligned with the organizational model to depict in which way component-based development may be applied in industrialized systems integration. Automating software development in systems integration with model-driven engineering was found to be insufficient in its current state. The reason herefore lies in insufficient tool chains and a lack of modelling standards. As an alternative, an XML-based configuration of products within a software product line has been developed. It models a product line and its products with the help of a domain-specific language and utilizes stylesheet transformations to generate compliable artefacts. The approach has been tested for its feasibility within an exemplarily implementation following a real-world scenario. As not all aspects of industrialized systems integration could be simulated in a laboratory environment, the concept was furthermore validated during several expert interviews with industry representatives. Here, it was also possible to assess cultural and economic aspects. The thesis concludes with a detailed summary of the contributions to the field and suggests further areas of research in the context of industrialized systems integration

Variability management in process families through change patterns

© 2016. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/Context: The increasing adoption of process-aware information systems together with the high variability in business processes has resulted in collections of process families. These families correspond to a business process model and its variants, which can comprise hundreds or thousands of different ways of realizing this process. Managing process variability in this context can be very challenging, labor-intensive, and error-prone, and new approaches for managing process families are necessary. Objective: We aim to facilitate variability management in process families, ensure process family correctness, and reduce the effort needed for such purposes. Method: We have derived a set of change patterns for process families from variability-specific language constructs identified in the literature. For validation, we have conducted a case study with a safety standard in which we have measured the number of operations needed to model and evolve the variability of the standard with and without the patterns. Results: We present 10 change patterns for managing variability in process families and show how they can be implemented. The patterns support the modeling and evolution of process families and ensure process family correctness by automatically introducing and deleting modeling elements. The case study results show that the application of the defined change patterns can reduce the number of operations when modeling a process family by 34% and when evolving it by 40%. Conclusions: The application of the change patterns can help in effectively modeling and evolving large and highly-variable process families. Their application can also considerably reduce variability management effort. (C) 2016 Elsevier B.V. All rights reserved.This work has been developed with the financial support of Spanish Ministry of Economy and Competitiveness under the project SMART-ADAPT TIN2013-42981-P. We also want to thank Barbara Weber and Manfred Reichert for their valuable input and feedback on the design and development of the set of change patterns for process families.Ayora Esteras, C.; Torres Bosch, MV.; De La Vara González, JL.; Pelechano Ferragud, V. (2016). Variability management in process families through change patterns. Information and Software Technology. 74:86-104. https://doi.org/10.1016/j.infsof.2016.01.007S861047