Benchmarking performance management systems

The Balanced Scorecard and associated performance management approaches, has become a widely practiced and popular management reporting method in recent times. Moreover, enabling technology, which assists in the delivery and personalisation of corporate performance information, is having a deeper and more rapid impact than ever before. This paper presents a brief comparative benchmarking study of leading enterprise performance management systems. Also, the author discusses the merits of bespoke internet technology development and out-of-the-box portal functionalities. An analysis of key business drivers and implementation risks of such approaches is highlighted via a case study example, and concludes the paper

Evaluation of Careers Yorkshire and the Humber: inspiration activity and good practice guide.

The evaluation captures the work of Careers Yorkshire and the Humber in their response to the government's 'inspiration agenda' which aims to support schools, colleges and prisons to inspire career aspiration in young people. Careers Yorkshire and the Humber is a regional provider of the National Careers Service.Careers Yorkshire and the Humbe

Web Service Standards Taxonomy

The objective of this tutorial is to survey major Web service standards (WSS) in order to develop a taxonomy that will assist adapting organization in identifying individual standards as well as the interrelationships among these standards, and the relevancy of these standards to a particular WS implementation. Since multiple standards exist, a generic taxonomy is constructed first that shows basic functions supported by different standards basically XML and J2EE-based standards. Standards are then mapped into these basic functions which cover single WS or composite WS. Furthermore, the tutorial delineates standards related to internet and intranet based applications, such as e-business, virtual organizations, supply chain, and enterprise computing. Related standards, such as grid and portal are also described. Finally, a WS maturity model is mapped into this taxonomy to assist adapting organizations in charting a direction towards proper progression for optimal and successful deployment of WS projects. This tutorial should assist organizations first to develop an overview of standards associated with WS before embarking on a major WS project

An extensible manufacturing resource model for process integration

Driven by industrial needs and enabled by process technology and information technology, enterprise integration is rapidly shifting from information integration to process integration to improve overall performance of enterprises. Traditional resource models are established based on the needs of individual applications. They cannot effectively serve process integration which needs resources to be represented in a unified, comprehensive and flexible way to meet the needs of various applications for different business processes. This paper looks into this issue and presents a configurable and extensible resource model which can be rapidly reconfigured and extended to serve for different applications. To achieve generality, the presented resource model is established from macro level and micro level. A semantic representation method is developed to improve the flexibility and extensibility of the model

Requirements modelling and formal analysis using graph operations

The increasing complexity of enterprise systems requires a more advanced analysis of the representation of services expected than is currently possible. Consequently, the specification stage, which could be facilitated by formal verification, becomes very important to the system life-cycle. This paper presents a formal modelling approach, which may be used in order to better represent the reality of the system and to verify the awaited or existing system’s properties, taking into account the environmental characteristics. For that, we firstly propose a formalization process based upon properties specification, and secondly we use Conceptual Graphs operations to develop reasoning mechanisms of verifying requirements statements. The graphic visualization of these reasoning enables us to correctly capture the system specifications by making it easier to determine if desired properties hold. It is applied to the field of Enterprise modelling

An Autonomous Engine for Services Configuration and Deployment.

The runtime management of the infrastructure providing service-based systems is a complex task, up to the point where manual operation struggles to be cost effective. As the functionality is provided by a set of dynamically composed distributed services, in order to achieve a management objective multiple operations have to be applied over the distributed elements of the managed infrastructure. Moreover, the manager must cope with the highly heterogeneous characteristics and management interfaces of the runtime resources. With this in mind, this paper proposes to support the configuration and deployment of services with an automated closed control loop. The automation is enabled by the definition of a generic information model, which captures all the information relevant to the management of the services with the same abstractions, describing the runtime elements, service dependencies, and business objectives. On top of that, a technique based on satisfiability is described which automatically diagnoses the state of the managed environment and obtains the required changes for correcting it (e.g., installation, service binding, update, or configuration). The results from a set of case studies extracted from the banking domain are provided to validate the feasibility of this propos