A prescriptive approach to qualify and quantify customer value for value-based requirements engineering

Recently, customer-based product development is becoming a popular paradigm. Customer expectations and needs can be identified and transformed into requirements for product design with the help of various methods and tools. However, in many cases, these models fail to focus on the perceived value that is crucial when customers make the decision of purchasing a product. In this paper, a prescriptive approach to support value-based requirements engineering (RE) is proposed, describing the foundations, procedures and initial applications in the context of RE for commercial aircraft. An integrated set of techniques, such as means-ends analysis, part-whole analysis and multi-attribute utility theory is introduced in order to understand customer values in depth and width. Technically, this enables identifying the implicit value, structuring logically collected statements of customer expectations and performing value modelling and simulation. Additionally, it helps to put in place a system to measure customer satisfaction that is derived from the proposed approach. The approach offers significant potential to develop effective value creation strategies for the development of new product

Multi-Criteria Decision Making in Complex Decision Environments

In the future, many decisions will either be fully automated or supported by autonomous system. Consequently, it is of high importance that we understand how to integrate human preferences correctly. This dissertation dives into the research field of multi-criteria decision making and investigates the satellite image acquisition scheduling problem and the unmanned aerial vehicle routing problem to further the research on a priori preference integration frameworks. The work will aid in the transition towards autonomous decision making in complex decision environments. A discussion on the future of pairwise and setwise preference articulation methods is also undertaken. "Simply put, a direct consequence of the improved decision-making methods is,that bad decisions more clearly will stand out as what they are - bad decisions.

Advanced Decision-Oriented Software for the Management of Hazardous Substances: Part III - Decision Support and Expert Systems: Uses and Users

Many industrial processes, products, and residuals such as hazardous and toxic substances, pose risks to man and are harmful to the basic life-support system of the environment. In order to reduce risks to individuals and society as a whole, and to ensure a sustainable use of the biosphere for present and future generations, it is imperative that these substances are managed in a safe and systematic manner. The aim of this project is to provide software tools which can be used by those engaged in the management of the environment, industrial production, products, and waste streams, and hazardous substances and wastes in particular. This set of tools is designed for a broad group of users, including non-technical users. Its primary purpose is to improve the factual basis for decision making, and to structure the decision-making process in order to make it more consistent, by providing easy access and allowing efficient use of methods of analysis and information management which are normally restricted to a small group of technical experts

Methodological review of multicriteria optimization techniques: aplications in water resources

Multi-criteria decision analysis (MCDA) is an umbrella approach that has been applied to a wide range of natural resource management situations. This report has two purposes. First, it aims to provide an overview of advancedmulticriteriaapproaches, methods and tools. The review seeks to layout the nature of the models, their inherent strengths and limitations. Analysis of their applicability in supporting real-life decision-making processes is provided with relation to requirements imposed by organizationally decentralized and economically specific spatial and temporal frameworks. Models are categorized based on different classification schemes and are reviewed by describing their general characteristics, approaches, and fundamental properties. A necessity of careful structuring of decision problems is discussed regarding planning, staging and control aspects within broader agricultural context, and in water management in particular. A special emphasis is given to the importance of manipulating decision elements by means ofhierarchingand clustering. The review goes beyond traditionalMCDAtechniques; it describes new modelling approaches. The second purpose is to describe newMCDAparadigms aimed at addressing the inherent complexity of managing water ecosystems, particularly with respect to multiple criteria integrated with biophysical models,multistakeholders, and lack of information. Comments about, and critical analysis of, the limitations of traditional models are made to point out the need for, and propose a call to, a new way of thinking aboutMCDAas they are applied to water and natural resources management planning. These new perspectives do not undermine the value of traditional methods; rather they point to a shift in emphasis from methods for problem solving to methods for problem structuring. Literature review show successfully integrations of watershed management optimization models to efficiently screen a broad range of technical, economic, and policy management options within a watershed system framework and select the optimal combination of management strategies and associated water allocations for designing a sustainable watershed management plan at least cost. Papers show applications in watershed management model that integrates both natural and human elements of a watershed system including the management of ground and surface water sources, water treatment and distribution systems, human demands,wastewatertreatment and collection systems, water reuse facilities,nonpotablewater distribution infrastructure, aquifer storage and recharge facilities, storm water, and land use

PREdictive model for DISaster response configuration (PREDIS decision platform)

This thesis was submitted for the award of Doctor of Philosophy and was awarded by Brunel University LondonThe extraordinary conditions of a disaster, require the mobilisation of all available resources, inducing the rush of humanitarian partners into the affected area. This phenomenon called the proliferation of actors, causes serious problems during the disaster response phase including the oversupply, duplicated efforts, lack of planning. The aim of this research is to provide a solution to reduce the partner proliferation problem. To that end the main research question is put forward as “How to reduce the proliferation of partners in a disaster response”? Panel analysis of the historic record of 4,252 natural onset disasters between 1980 to 2013 via regression analysis, MA and AHP gives rise to the formation of a predictive decision-making platform called PREDIS. It is capable of predicting the human impact of the disaster (fatality, injured, homeless) of up to 3% of errors and enables the decision makers to estimate the required needs for each disaster and prioritises them based on the disaster type and socio-economics of the affected country. It further renders it possible to rank and optimise the desired partners based on the decision maker’s preferences. Verification of the PREDIS through a simulation game design using a sample group of decision makers, show that this technique enables the user to decide within one hour after the disaster strike using the widely available data at the time of the disaster. It also enables non-experts to decide almost identically to experts in terms of the similarity of the choices and the speed of the decision.The lack of an extensive database for the potential humanitarian partners from which to choose, is the limitation of this research in addition to the lack of standardised set of minimum requirements for the suitable partners.The model is also as strong as its data feed which is inconsistent in various humanitarian sources

Developing collaborative planning support tools for optimised farming in Western Australia

Land-use (farm) planning is a highly complex and dynamic process. A land-use plan can be optimal at one point in time, but its currency can change quickly due to the dynamic nature of the variables driving the land-use decision-making process. These include external drivers such as weather and produce markets, that also interact with the biophysical interactions and management activities of crop production.The active environment of an annual farm planning process can be envisioned as being cone-like. At the beginning of the sowing year, the number of options open to the manager is huge, although uncertainty is high due to the inability to foresee future weather and market conditions. As the production year reveals itself, the uncertainties around weather and markets become more certain, as does the impact of weather and management activities on future production levels. This restricts the number of alternative management options available to the farm manager. Moreover, every decision made, such as crop type sown in a paddock, will constrains the range of management activities possible in that paddock for the rest of the growing season.This research has developed a prototype Land-use Decision Support System (LUDSS) to aid farm managers in their tactical farm management decision making. The prototype applies an innovative approach that mimics the way in which a farm manager and/or consultant would search for optimal solutions at a whole-farm level. This model captured the range of possible management activities available to the manager and the impact that both external (to the farm) and internal drivers have on crop production and the environment. It also captured the risk and uncertainty found in the decision space.The developed prototype is based on a Multiple Objective Decision-making (MODM) - á Posteriori approach incorporating an Exhaustive Search method. The objective set used for the model is: maximising profit and minimising environmental impact. Pareto optimisation theory was chosen as the method to select the optimal solution and a Monte Carlo simulator is integrated into the prototype to incorporate the dynamic nature of the farm decision making process. The prototype has a user-friendly front and back end to allow farmers to input data, drive the application and extract information easily