Service Value Co-creation in Research & Innovation Practices in Higher Education Institutions in Malaysia

AbstractIn today's knowledge-based society, research and innovations play a critical role in social and economic transformation. However, the higher education institutions (HEIs), which are the main hubs for knowledge generation, usually produce basic research, yet innovations are mainly carried out by the industry. Therefore, this study explores the idea of value co-creation between HEIs and the Industry for purposes of increasing the volume and value of research. In this paper we propose a conceptual framework for service systems’ architecture which draws from the service dominant logic and work systems theories. The paper is conceptual however, it is hoped that if implemented can provide the participating entities with a platform to integrate and share resources for each ones benefit

A model based approach to systems requirements for event driven enterprise architecture

Business and ICT strategic alignment remains an ongoing challenge facing organizations as they react to changing requirements by adapting or introducing new technologies to existing infrastructure. Activity around Enterprise Architecture (EA) has increasingly become relevant to these demands and as a consequence numerous methods and frameworks for pursuing EA have emerged. However these approaches remain bloated, time-consuming and lacking in precision. This paper proposes a light-weight method for enterprise architecture and introduces a language for representing EA components that lends itself to modeling “As Is” and “To Be” EA with a concrete aim to providing a simulation environment that delivers an un-ambiguous description to what changes need to be made to an EA with respect to emerging requirements. The LEAP method and the language is illustrated with a detailed case study of business change currently being addressed by UK higher education institutions

Simulating enterprise architecture models

Business and ICT strategic alignment remains an ongoing challenge facing organizations as they react to changing requirements by adapting or introducing new technologies to existing infrastructure. Enterprise Architecture (EA) has increasingly become relevant to these demands and as a consequence numerous methods and frameworks for pursuing EA have emerged. However these approaches remain bloated, time-consuming and lacking in precision. This paper proposes a lightweight method for EA (LEAP) and introduces a language for representing EA components that lends itself to modelling as-is and to-be EA with a concrete aim to providing a simulation environment that delivers an unambiguous description of the required changes. The LEAP method and the language are illustrated with a detailed case study of business change currently being addressed by UK higher education institutions

Business Architectures in the Public Sector: Experiences from Practice

Government agencies need to transform the way in which they are organized in order to be able to provide better services to their constituents and adapt to changes in legislation. Whereas much e-government research has a technology focus, our goal is to investigate whether business architectures can help governments to recreate agencies to make them robust in dealing with political preferences, and further, whether their adoption can guide the realization of IT-oriented enterprise architectures. In this article the concept of business architecture and its implications are analyzed by investigating the case study of the Dutch Immigration and Naturalization Services. The case demonstrates the mediating role business architectures can play between policy and strategy on the one hand, and enterprise IT architecture on the other. Business architectures help: (1) to define business domains and the events connecting them, and (2) to use principles to integrate the domains and ensure synergies. Business domains can be designed and operated independently, which enable higher levels of adaptability. Our case analyses show that the pluriformity of the political visions, public values, and actors involved and the division of responsibilities complicate the creation of a business architecture

A Flexible, Event-Driven, Service-Oriented Architecture for Orchestrating Service Delivery

This event-driven architecture uses decentralized intelligence to orchestrate services across a network of public agencies, without compromising the individual agencies' autonomy.Technology, Policy and Managemen

Modelização de Eventos: aplicação a modelos de interação do sistema com o ambiente

Neste trabalho propõe-se um conjunto de técnicas de modelização de eventos potencialmente utilizáveis em complemento a formalismos de modela-ção (Diagramas de Estado e redes de Petri, entre outros) de sistemas a eventos discretos. São definidos eventos de entrada e eventos de saída do sistema. Os eventos de entrada são originados pela análise da evolução de sinais e (outros) eventos de entrada e permitem representar comportamentos complexos das en-tradas do sistema, enquanto os eventos de saída permitem gerar sinais e (ou-tros) eventos de saída. São propostos eventos e condições elementares que detetam comporta-mentos elementares dos sinais e também composições de eventos e condições, incluindo relações de ordem temporal, de forma a obter caracterizações mais abstratas e melhorias na legibilidade e compactação do modelo. Para representar as técnicas de modelização propostas são definidas duas sintaxes diferentes (gráfica ou textual). A definição destes dois tipos de sintaxe permite a sua integração em diferentes ambientes de desenvolvimento de sis-temas. Desta forma, a principal contribuição deste trabalho foca-se na modeliza-ção da interação do sistema com o ambiente, partindo da decomposição do mo-delo do sistema em partes de interface e de execução (que comunicam através de eventos), e da adição de uma caracterização separada das dependências e dos comportamentos dos sinais de entrada e de saída com o ambiente resultan-do numa modelação estruturada do sistema, dando, assim, origem a modelos mais compactos e mais simples de interpretar e implementar

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse