Conformance checking and diagnosis for declarative business process models in data-aware scenarios

A business process (BP) consists of a set of activities which are performed in coordination in an organizational and technical environment and which jointly realize a business goal. In such context, BP management (BPM) can be seen as supporting BPs using methods, techniques, and software in order to design, enact, control, and analyze operational processes involving humans, organizations, applications, and other sources of information. Since the accurate management of BPs is receiving increasing attention, conformance checking, i.e., verifying whether the observed behavior matches a modelled behavior, is becoming more and more critical. Moreover, declarative languages are more frequently used to provide an increased flexibility. However, whereas there exist solid conformance checking techniques for imperative models, little work has been conducted for declarative models. Furthermore, only control-flow perspective is usually considered although other perspectives (e.g., data) are crucial. In addition, most approaches exclusively check the conformance without providing any related diagnostics. To enhance the accurate management of flexible BPs, this work presents a constraint-based approach for conformance checking over declarative BP models (including both control-flow and data perspectives). In addition, two constraint-based proposals for providing related diagnosis are detailed. To demonstrate both the effectiveness and the efficiency of the proposed approaches, the analysis of different performance measures related to a wide diversified set of test models of varying complexity has been performed.Ministerio de Ciencia e Innovación TIN2009-1371

Adaptive Process Management in Cyber-Physical Domains

The increasing application of process-oriented approaches in new challenging cyber-physical domains beyond business computing (e.g., personalized healthcare, emergency management, factories of the future, home automation, etc.) has led to reconsider the level of flexibility and support required to manage complex processes in such domains. A cyber-physical domain is characterized by the presence of a cyber-physical system coordinating heterogeneous ICT components (PCs, smartphones, sensors, actuators) and involving real world entities (humans, machines, agents, robots, etc.) that perform complex tasks in the “physical” real world to achieve a common goal. The physical world, however, is not entirely predictable, and processes enacted in cyber-physical domains must be robust to unexpected conditions and adaptable to unanticipated exceptions. This demands a more flexible approach in process design and enactment, recognizing that in real-world environments it is not adequate to assume that all possible recovery activities can be predefined for dealing with the exceptions that can ensue. In this chapter, we tackle the above issue and we propose a general approach, a concrete framework and a process management system implementation, called SmartPM, for automatically adapting processes enacted in cyber-physical domains in case of unanticipated exceptions and exogenous events. The adaptation mechanism provided by SmartPM is based on declarative task specifications, execution monitoring for detecting failures and context changes at run-time, and automated planning techniques to self-repair the running process, without requiring to predefine any specific adaptation policy or exception handler at design-time

Generating optimized configurable business process models in scenarios subject to uncertainty

Context: The quality of business process models (i.e., software artifacts that capture the relations between the organizational units of a business) is essential for enhancing the management of business processes. However, such modeling is typically carried out manually. This is already challenging and time consuming when (1) input uncertainty exists, (2) activities are related, and (3) resource allocation has to be considered. When including optimization requirements regarding flexibility and robustness it becomes even more complicated potentially resulting into non-optimized models, errors, and lack of flexibility. Objective: To facilitate the human work and to improve the resulting models in scenarios subject to uncertainty, we propose a software-supported approach for automatically creating configurable business process models from declarative specifications considering all the aforementioned requirements. Method: First, the scenario is modeled through a declarative language which allows the analysts to specify its variability and uncertainty. Thereafter, a set of optimized enactment plans (each one representing a potential execution alternative) are generated from such a model considering the input uncertainty. Finally, to deal with this uncertainty during run-time, a flexible configurable business process model is created from these plans. Results: To validate the proposed approach, we conduct a case study based on a real business which is subject to uncertainty. Results indicate that our approach improves the actual performance of the business and that the generated models support most of the uncertainty inherent to the business. Conclusions: The proposed approach automatically selects the best part of the variability of a declarative specification. Unlike existing approaches, our approach considers input uncertainty, the optimization of multiple objective functions, as well as the resource and the control-flow perspectives. However, our approach also presents a few limitations: (1) it is focused on the control-flow and the data perspective is only partially addressed and (2) model attributes need to be estimated.Ministerio de Ciencia e Innovación TIN2009-1371

Enhancing declarative process models with DMN decision logic

Modeling dynamic, human-centric, non-standardized and knowledge-intensive business processes with imperative process modeling approaches is very challenging. Declarative process modeling approaches are more appropriate for these processes, as they offer the run-time flexibility typically required in these cases. However, by means of a realistic healthcare process that falls in the aforementioned category, we demonstrate in this paper that current declarative approaches do not incorporate all the details needed. More specifically, they lack a way to model decision logic, which is important when attempting to fully capture these processes. We propose a new declarative language, Declare-R-DMN, which combines the declarative process modeling language Declare-R with the newly adopted OMG standard Decision Model and Notation. Aside from supporting the functionality of both languages, Declare-R-DMN also creates bridges between them. We will show that using this language results in process models that encapsulate much more knowledge, while still offering the same flexibility

Towards a flexible service integration through separation of business rules

Driven by dynamic market demands, enterprises are continuously exploring collaborations with others to add value to their services and seize new market opportunities. Achieving enterprise collaboration is facilitated by Enterprise Application Integration and Business-to-Business approaches that employ architectural paradigms like Service Oriented Architecture and incorporate technological advancements in networking and computing. However, flexibility remains a major challenge related to enterprise collaboration. How can changes in demands and opportunities be reflected in collaboration solutions with minimum time and effort and with maximum reuse of existing applications? This paper proposes an approach towards a more flexible integration of enterprise applications in the context of service mediation. We achieve this by combining goal-based, model-driven and serviceoriented approaches. In particular, we pay special attention to the separation of business rules from the business process of the integration solution. Specifying the requirements as goal models, we separate those parts which are more likely to evolve over time in terms of business rules. These business rules are then made executable by exposing them as Web services and incorporating them into the design of the business process.\ud Thus, should the business rules change, the business process remains unaffected. Finally, this paper also provides an evaluation of the flexibility of our solution in relation to the current work in business process flexibility research

A planning approach to the automated synthesis of template-based process models

The design-time specification of flexible processes can be time-consuming and error-prone, due to the high number of tasks involved and their context-dependent nature. Such processes frequently suffer from potential interference among their constituents, since resources are usually shared by the process participants and it is difficult to foresee all the potential tasks interactions in advance. Concurrent tasks may not be independent from each other (e.g., they could operate on the same data at the same time), resulting in incorrect outcomes. To tackle these issues, we propose an approach for the automated synthesis of a library of template-based process models that achieve goals in dynamic and partially specified environments. The approach is based on a declarative problem definition and partial-order planning algorithms for template generation. The resulting templates guarantee sound concurrency in the execution of their activities and are reusable in a variety of partially specified contextual environments. As running example, a disaster response scenario is given. The approach is backed by a formal model and has been tested in experiment