A multimodal restaurant finder for semantic web

Multimodal dialogue systems provide multiple modalities in the form of speech, mouse clicking, drawing or touch that can enhance human-computer interaction. However, one of the drawbacks of the existing multimodal systems is that they are highly domain-specific and they do not allow information to be shared across different providers. In this paper, we propose a semantic multimodal system, called Semantic Restaurant Finder, for the Semantic Web in which the restaurant information in different city/country/language are constructed as ontologies to allow the information to be sharable. From the Semantic Restaurant Finder, users can make use of the semantic restaurant knowledge distributed from different locations on the Internet to find the desired restaurants

Leveraging Semantic Web Service Descriptions for Validation by Automated Functional Testing

Recent years have seen the utilisation of Semantic Web Service descriptions for automating a wide range of service-related activities, with a primary focus on service discovery, composition, execution and mediation. An important area which so far has received less attention is service validation, whereby advertised services are proven to conform to required behavioural specifications. This paper proposes a method for validation of service-oriented systems through automated functional testing. The method leverages ontology-based and rule-based descriptions of service inputs, outputs, preconditions and effects (IOPE) for constructing a stateful EFSM specification. The specification is subsequently utilised for functional testing and validation using the proven Stream X-machine (SXM) testing methodology. Complete functional test sets are generated automatically at an abstract level and are then applied to concrete Web services, using test drivers created from the Web service descriptions. The testing method comes with completeness guarantees and provides a strong method for validating the behaviour of Web services

An extensible architecture for run-time monitoring of conversational web services

Trust in Web services will be greatly enhanced if these are subject to run-time verification, even if they were previously tested, since their context of execution is subject to continuous change; and services may also be upgraded without notifying their consumers in advance. Conversational Web services introduce added complexity when it comes to run-time verification, since they follow a conversation protocol and they have a state bound to the session of each consumer accessing them. Furthermore, conversational Web services have different policies on how they maintain their state. Access to states can be private or shared; and states may be transient or persistent. These differences must be taken into account when building a scalable architecture for run-time verification through monitoring. This paper, building on a previously proposed theoretical framework for run-time verification of conversational Web services, presents the design, implementation and validation of a novel run-time monitoring architecture for conversational services, which aims to provide a holistic monitoring framework enabling the integration of different verification tools. The architecture is validated by running a sequence of test scenarios, based on a realistic example. The experimental results revealed that the monitoring activities have a tolerable overhead on the operation of a Web service

A monitoring approach for runtime service discovery

Effective runtime service discovery requires identification of services based on different service characteristics such as structural, behavioural, quality, and contextual characteristics. However, current service registries guarantee services described in terms of structural and sometimes quality characteristics and, therefore, it is not always possible to assume that services in them will have all the characteristics required for effective service discovery. In this paper, we describe a monitor-based runtime service discovery framework called MoRSeD. The framework supports service discovery in both push and pull modes of query execution. The push mode of query execution is performed in parallel to the execution of a service-based system, in a proactive way. Both types of queries are specified in a query language called SerDiQueL that allows the representation of structural, behavioral, quality, and contextual conditions of services to be identified. The framework uses a monitor component to verify if behavioral and contextual conditions in the queries can be satisfied by services, based on translations of these conditions into properties represented in event calculus, and verification of the satisfiability of these properties against services. The monitor is also used to support identification that services participating in a service-based system are unavailable, and identification of changes in the behavioral and contextual characteristics of the services. A prototype implementation of the framework has been developed. The framework has been evaluated in terms of comparison of its performance when using and when not using the monitor component

Sensemaking on the Pragmatic Web: A Hypermedia Discourse Perspective

The complexity of the dilemmas we face on an organizational, societal and global scale forces us into sensemaking activity. We need tools for expressing and contesting perspectives flexible enough for real time use in meetings, structured enough to help manage longer term memory, and powerful enough to filter the complexity of extended deliberation and debate on an organizational or global scale. This has been the motivation for a programme of basic and applied action research into Hypermedia Discourse, which draws on research in hypertext, information visualization, argumentation, modelling, and meeting facilitation. This paper proposes that this strand of work shares a key principle behind the Pragmatic Web concept, namely, the need to take seriously diverse perspectives and the processes of meaning negotiation. Moreover, it is argued that the hypermedia discourse tools described instantiate this principle in practical tools which permit end-user control over modelling approaches in the absence of consensus

Effectiveness of Corporate Social Media Activities to Increase Relational Outcomes

This study applies social media analytics to investigate the impact of different corporate social media activities on user word of mouth and attitudinal loyalty. We conduct a multilevel analysis of approximately 5 million tweets regarding the main Twitter accounts of 28 large global companies. We empirically identify different social media activities in terms of social media management strategies (using social media management tools or the web-frontend client), account types (broadcasting or receiving information), and communicative approaches (conversational or disseminative). We find positive effects of social media management tools, broadcasting accounts, and conversational communication on public perception