Product Information Quality : A sustainability challenge in design and construction

The adverse consequences of building product performance pose sustainability problems for the built environment. Effective approaches to these problems require a clear understanding of building product information and its provision by manufacturers. This is an essential need for sustainable growth in industrialized construction, a system characterized by the expanded role of the manufacturing sector. Furthermore, a sustainable transition to digitalization in the construction industry needs digital interfaces capable of providing the information required for sustainable design and construction. The aim of this research is to contribute to an increased understanding of how building product information can support sustainability in the built environment. To this end, two fundamental aspects have been examined: the quality of information on the sustainability performance of building products and the usability of the digital interfaces providing such information. This research relies on critical realism and adopts a qualitative methodology to analyze and explain the mechanisms of creating and providing product information in four sequential case studies. Systems thinking and process tracing method have been applied to analyze the flow of product information in the construction industry, the operative processes that can support sustainability, and the stakeholders involved. In the first three case studies, the operative process is the diffusion of innovative ventilation products with superior indoor environmental performance. The first case study identifies the problems affecting this process. The second and third case studies, respectively, explore how product information and information exchange on building information modeling (BIM) library platforms can support the process. Influenced by the Grenfell Tower fire in London in 2017, the fourth case identifies the product information problems that can contribute to harmful facade fires threatening sustainability in the built environment. The study examines the capabilities for avoiding the identified problems and explores how an operative process of design, manufacturing, and construction of fire-safe facades can be supported. The findings reveal problems concerning the quality of information on the sustainability performance of products and the methods used by manufacturers for presenting such information. These problems have limited the availability and usability of the information in product databases and BIM object libraries. This defective flow of information affects the design process and can lead to unacceptable consequences such as facade fires. In addition, the inefficient methods of supplying product information have impeded the adoption of innovative products with improved sustainability performance. To address these issues, this research proposes the standardization of product information in collaboration with effective legislation and establishes a framework for evaluating the provision of information on the sustainability performance of building products. The theoretical contributions of this work include five tools: (1) a model for applied critical realism towards sustainability, (2) a matrix for the qualitative analysis of BIM object library platforms, (3) a matrix for evaluating the quality of information and digital interfaces, (4) a model of the functions of the standards on product information, and (5) a conceptual model of product information for sustainable design and construction

A QFD framework for quality, innovation and high-tech product development dynamics

The customer mostly chooses a product on the base of its quality, which therefore arises as the main cause of its commercial success. In a nearly axiomatic drawing, it follows that the effect of innovation is the improvement of quality, which itself becomes the aim of innovation. Even though the previous statement relates quality and innovation, it still does not explain their dynamics. To stress them, the ‘quality' concept must be analyzed in more detail. In fact, in addition to the ‘perceived quality', the quality ensured through `design, manufacturing and marketing' combined domains should be dealt with. This paper enhances this issue taking advantage of principles and models made available by control theory schemes coupled with quality function development (QFD) and best practice software modeling based on unified modeling language (UML

The potential of Quality Function Deployment (QFD) in reducing work-related musculoskeletal disorders

Musculoskeletal disorders (MSDs) frequently affect the health and well-being of workers and can hinder growth in the industrial sector. Research indicates that user requirements to reduce workplace risk factors for MSDs are not always effectively conveyed to practitioners of design. This creates a mismatch between these requirements and what is ultimately produced. Quality function deployment (QFD) is a structured collaborative design approach, widely used in industry. The aim of this research was to explore the potential of a QFD-based design tool to enhance such communication in the design process and help reduce work-related MSDs. In order to evaluate user knowledge and ability to identify workplace risks and the subsequent requirements for design, a multi-methods study was undertaken with cleaners (n= 10), joiners (n= 6) and plumbers (n= 6) and their line managers (n= 6). Methods included semi-structured interviews, task analysis, REBA and body part discomfort maps. The findings revealed that these workers were in general able to identify risks to their musculoskeletal health and make design suggestions related to specific tasks. All of the workers expressed concern about manual handling, and issues related to awkward postures were also identified by the majority. A QFD-based design tool (with guidance material) was then developed to facilitate communication in the design process. It consisted of six features to encompass the design process, and included tools and techniques with supplementary templates to aid practitioners. In order to evaluate its feasibility with respect to current practice, an online questionnaire survey was conducted with a cohort of practitioners of ergonomics and design (n= 32). Of these, the majority rated highly the importance of an integrated approach for participatory design to help reduce work-related MSDs. They also suggested elements to be included in the design tool, which were in congruence with the features already included. To evaluate the strengths and weaknesses of the design tool in the field setting, in-depth interviews using a walkthrough approach (n= 8) and case studies of specific work tasks (n= 3) were conducted with practitioners. The findings showed that the design tool would be very useful in managing and presenting design information. In particular, practitioners liked being provided with design principles to help systematically identify design solutions to reduce risks and using the QFD-based matrices to present such information. Limitations of the tool were identified as inadequacy of guidance, the lack of automated procedures and the time required to set up and learn. The design tool (and guidance material) seems to have potential in facilitating the sharing of design information among the stakeholders of the design process

A Process Modelling Framework Based on Point Interval Temporal Logic with an Application to Modelling Patient Flows

This thesis considers an application of a temporal theory to describe and model the patient journey in the hospital accident and emergency (A&E) department. The aim is to introduce a generic but dynamic method applied to any setting, including healthcare. Constructing a consistent process model can be instrumental in streamlining healthcare issues. Current process modelling techniques used in healthcare such as flowcharts, unified modelling language activity diagram (UML AD), and business process modelling notation (BPMN) are intuitive and imprecise. They cannot fully capture the complexities of the types of activities and the full extent of temporal constraints to an extent where one could reason about the flows. Formal approaches such as Petri have also been reviewed to investigate their applicability to the healthcare domain to model processes. Additionally, to schedule patient flows, current modelling standards do not offer any formal mechanism, so healthcare relies on critical path method (CPM) and program evaluation review technique (PERT), that also have limitations, i.e. finish-start barrier. It is imperative to specify the temporal constraints between the start and/or end of a process, e.g., the beginning of a process A precedes the start (or end) of a process B. However, these approaches failed to provide us with a mechanism for handling these temporal situations. If provided, a formal representation can assist in effective knowledge representation and quality enhancement concerning a process. Also, it would help in uncovering complexities of a system and assist in modelling it in a consistent way which is not possible with the existing modelling techniques. The above issues are addressed in this thesis by proposing a framework that would provide a knowledge base to model patient flows for accurate representation based on point interval temporal logic (PITL) that treats point and interval as primitives. These objects would constitute the knowledge base for the formal description of a system. With the aid of the inference mechanism of the temporal theory presented here, exhaustive temporal constraints derived from the proposed axiomatic system’ components serves as a knowledge base. The proposed methodological framework would adopt a model-theoretic approach in which a theory is developed and considered as a model while the corresponding instance is considered as its application. Using this approach would assist in identifying core components of the system and their precise operation representing a real-life domain deemed suitable to the process modelling issues specified in this thesis. Thus, I have evaluated the modelling standards for their most-used terminologies and constructs to identify their key components. It will also assist in the generalisation of the critical terms (of process modelling standards) based on their ontology. A set of generalised terms proposed would serve as an enumeration of the theory and subsume the core modelling elements of the process modelling standards. The catalogue presents a knowledge base for the business and healthcare domains, and its components are formally defined (semantics). Furthermore, a resolution theorem-proof is used to show the structural features of the theory (model) to establish it is sound and complete. After establishing that the theory is sound and complete, the next step is to provide the instantiation of the theory. This is achieved by mapping the core components of the theory to their corresponding instances. Additionally, a formal graphical tool termed as point graph (PG) is used to visualise the cases of the proposed axiomatic system. PG facilitates in modelling, and scheduling patient flows and enables analysing existing models for possible inaccuracies and inconsistencies supported by a reasoning mechanism based on PITL. Following that, a transformation is developed to map the core modelling components of the standards into the extended PG (PG*) based on the semantics presented by the axiomatic system. A real-life case (from the King’s College hospital accident and emergency (A&E) department’s trauma patient pathway) is considered to validate the framework. It is divided into three patient flows to depict the journey of a patient with significant trauma, arriving at A&E, undergoing a procedure and subsequently discharged. Their staff relied upon the UML-AD and BPMN to model the patient flows. An evaluation of their representation is presented to show the shortfalls of the modelling standards to model patient flows. The last step is to model these patient flows using the developed approach, which is supported by enhanced reasoning and scheduling

Conceptual Model and Evaluation of Design Characteristics in Product Development

The paper presents an original model of evaluation in the design process, especially developed model transformation features in the conceptual design by an approach for establishing effective mapping and transformation process between product properties and domain requirements from different domains. Model transformation feature in the conceptual process of designing and the valuation model features of products is shown and described mathematically. The proposed meta-level consists of general discrete mathematical models and combinatorial representation. Special mathematical basis for the evaluation of models and combinatorial analysis for each alternative solution is derived from the theory of graphs. All variant solutions must be evaluated according to the range of the set criterions as list of requirements. Using originally developed conceptual model and evaluation model, assumptions were made for the purpose of defining the weight matrix in order to avoid errors in selecting the final solution variants. A short view of the application is given in the example

A prescriptive approach to qualify and quantify customer value for value-based requirements engineering

Recently, customer-based product development is becoming a popular paradigm. Customer expectations and needs can be identified and transformed into requirements for product design with the help of various methods and tools. However, in many cases, these models fail to focus on the perceived value that is crucial when customers make the decision of purchasing a product. In this paper, a prescriptive approach to support value-based requirements engineering (RE) is proposed, describing the foundations, procedures and initial applications in the context of RE for commercial aircraft. An integrated set of techniques, such as means-ends analysis, part-whole analysis and multi-attribute utility theory is introduced in order to understand customer values in depth and width. Technically, this enables identifying the implicit value, structuring logically collected statements of customer expectations and performing value modelling and simulation. Additionally, it helps to put in place a system to measure customer satisfaction that is derived from the proposed approach. The approach offers significant potential to develop effective value creation strategies for the development of new product

Exploring over the Presumed Identity of Emerging Technology

While scientists are stepping up their efforts to develop new technologies, the ability of firms to determine the value of their technologies by identifying potential applications has become a major challenge. This article focuses on a particular phase of technology development: the emergence phase. When a promising new technology first sees the light of day in a fundamental research laboratory, its target markets often seem plentiful but are ill-defined. The inability to produce prototypes or to identify potential users makes it difficult to explore potential commercial applications. On the basis of four micro-nanotechnologies case-studies conducted within a multi-partner innovation project, this article aims to theoretically explain why the identification of applications from emerging technologies is not a trivial problem. That research analyses how technologists and non-experts interact during creative investigations on new applications. It shows that the technologists are victims of a form of cognitive fixation effect. Indeed, their beliefs and activities are guided by a stable cognitive representation of their technology: the presumed identity of technology. Based on a recent design framework, C-K Design Theory, the technological exploration process followed in our four case-studies is modeled and mechanisms to dismantle the presumed identity and to design an extended identity of technology are provided.management of emerging technology; technological exploration; identity of technology; C-K Design Theory, presumed identity; technology-push; technological innovation

Developing Ontological Theories for Conceptual Models using Qualitative Research

Conceptual modelling is believed to be at the core of the IS discipline. There have been attempts to develop theoretical foundations for conceptual models, in particular ontological models as axiomatic reference systems. Although the notion of ontology has become popular in modelling theories, criticism has risen as to its philosophical presuppositions. Taking on this criticism, we discuss the task of developing socially constructed ontologies for modelling domains and outline how to enhance the expressiveness of ontological modelling theories by developing them via qualitative research methods such as Grounded Theory

Applications of Axiomatic Design in academic publications 2013-2018 : A Systematic Literature Review

Aksiomaattinen suunnitteluteoria on ollut kasvavan kiinnostuksen kohteena tiedeyhteisössä siitä lähtien, kun Nam P. Suh esitteli teorian 1990-luvulla. Siitä huolimatta, että aiheesta on tehty runsaasti aktiivista tutkimusta (muun muassa vuotuinen aksiomaattiseen suunnitteluteoriaan keskittynyt konferenssi), kattavia kirjallisuuskatsauksia on kirjoitettu vähän. Tämä tutkimus pyrkii osaltaan täyttämään edelläkuvattua aukkoa aksiomaattisen suunnitteluteorian tutkimuskentällä, keskittyen julkaisuihin vuodesta 2013 vuoteen 2018. Tutkimus on kirjoitettu jatkumoksi vuonna 2010 tutkijoiden Kulak, Cebi & Kahmaran (2010) julkaisemalle kirjallisuuskatsakuselle. Tämän vuoksi samankaltainen kategorisointi on implementoitu tähän tutkimukseen. Kategorisoinnin perusteina ovat käytetty aksiooma, sovellutusalue, metodologia ja määrittelytyyppi. Sovellutusalueisiin on tässä tutkimuksessa lisätty ’palvelut’ omana, uutena kategorianaan. Työssä esitellään lyhyesti aksiomaattinen suunnitteluteoria ja sen keskeiset osa- alueet, tärkeimpinä sunnnittelualueet, suunnitteluprosessi ja suunnitteluaksioomat. Metodologia-osiossa taustoitetaan systemaattisen kirjallisuuskatsauksen soveltamista tähän tutkimukseen ja kuvataan prosessin toteutus PRISMA-mallia käyttäen. Tutkimustulokset käydään lyhyesti läpi esimerkein kustakin kategoriasta. Tutkimusaineisto esitetään sekä lukuina, liitteenä että graaffeina. Näitä kirjallisuuskatsauksen tutkimustuloksia verrataan varhemman tutkimuksen vastaaviin. Sovelletun aksiooman suhteen merkittäviä muutoksia ei ole havaittavissa tämän tutkimuksen perusteella aikaisempaan kirjallisuuskatsaukseen verrattuna. Sovellutusaluessa, sitä vastoin, systeemisuunnittelun osuus on kasvanut merkittävästi edelliseen tutkimukseen verrattuna, kun taas ohjelmistosuunnittelun osuus on vastaavasti pienentynyt. Palvelusuunnittelun osuus on verrattain vaatimaton, joskin suurempi kuin esimerkiksi ohjelmistosuunnittelun. Tämän tutkimuksen perusteella suositellaan jatkotutkimuksia erityisesti aksiomaattisen suunitteluteorian sovellutuksista ohjelmisto- ja palvelusuunnitteluihin sekä mahdollisista syistä, miksi mainittujen sovellutusaljen osuus tutkimuskentässä on pienehkö.Axiomatic Design theory has been gaining growing interest within a design community since introduced by Nam P. Suh in 1990s. Despite an active research within the field, including yearly international conferences of Axiomatic Design, there is not many literature reviews made of academic publications of Axiomatic Design. This research aims to fulfil previously described gap on secondary research of Axiomatic Design, focusing on papers published between 2013 and 2018. The study is a continuum to previous paper published by Kulak, Cebi & Kahmaran (2010). Therefore, similar categorization based on applied axiom, application area, methodology and evaluation type is applied in this research. In application area, ‘services’ have been added as a new category for this research. Results are compared with previous study. In findings, no siginificant change has happened in applied axiom, Independece axiom still being clearly more popular within academic publications. In application area, however, there are noticeable changes compared to the previous study. Share of system design has increased while softare design has significantly decreased. Future research is recommended to further explore specifically applications of Axiomatic Design in software and in services