Automatic recognition of multiparty human interactions using dynamic Bayesian networks

Relating statistical machine learning approaches to the automatic analysis of multiparty communicative events, such as meetings, is an ambitious research area. We have investigated automatic meeting segmentation both in terms of “Meeting Actions” and “Dialogue Acts”. Dialogue acts model the discourse structure at a fine grained level highlighting individual speaker intentions. Group meeting actions describe the same process at a coarse level, highlighting interactions between different meeting participants and showing overall group intentions. A framework based on probabilistic graphical models such as dynamic Bayesian networks (DBNs) has been investigated for both tasks. Our first set of experiments is concerned with the segmentation and structuring of meetings (recorded using multiple cameras and microphones) into sequences of group meeting actions such as monologue, discussion and presentation. We outline four families of multimodal features based on speaker turns, lexical transcription, prosody, and visual motion that are extracted from the raw audio and video recordings. We relate these lowlevel multimodal features to complex group behaviours proposing a multistreammodelling framework based on dynamic Bayesian networks. Later experiments are concerned with the automatic recognition of Dialogue Acts (DAs) in multiparty conversational speech. We present a joint generative approach based on a switching DBN for DA recognition in which segmentation and classification of DAs are carried out in parallel. This approach models a set of features, related to lexical content and prosody, and incorporates a weighted interpolated factored language model. In conjunction with this joint generative model, we have also investigated the use of a discriminative approach, based on conditional random fields, to perform a reclassification of the segmented DAs. The DBN based approach yielded significant improvements when applied both to the meeting action and the dialogue act recognition task. On both tasks, the DBN framework provided an effective factorisation of the state-space and a flexible infrastructure able to integrate a heterogeneous set of resources such as continuous and discrete multimodal features, and statistical language models. Although our experiments have been principally targeted on multiparty meetings; features, models, and methodologies developed in this thesis can be employed for a wide range of applications. Moreover both group meeting actions and DAs offer valuable insights about the current conversational context providing valuable cues and features for several related research areas such as speaker addressing and focus of attention modelling, automatic speech recognition and understanding, topic and decision detection

Toward summarization of communicative activities in spoken conversation

This thesis is an inquiry into the nature and structure of face-to-face conversation, with a special focus on group meetings in the workplace. I argue that conversations are composed of episodes, each of which corresponds to an identifiable communicative activity such as giving instructions or telling a story. These activities are important because they are part of participants’ commonsense understanding of what happens in a conversation. They appear in natural summaries of conversations such as meeting minutes, and participants talk about them within the conversation itself. Episodic communicative activities therefore represent an essential component of practical, commonsense descriptions of conversations. The thesis objective is to provide a deeper understanding of how such activities may be recognized and differentiated from one another, and to develop a computational method for doing so automatically. The experiments are thus intended as initial steps toward future applications that will require analysis of such activities, such as an automatic minute-taker for workplace meetings, a browser for broadcast news archives, or an automatic decision mapper for planning interactions. My main theoretical contribution is to propose a novel analytical framework called participant relational analysis. The proposal argues that communicative activities are principally indicated through participant-relational features, i.e., expressions of relationships between participants and the dialogue. Participant-relational features, such as subjective language, verbal reference to the participants, and the distribution of speech activity amongst the participants, are therefore argued to be a principal means for analyzing the nature and structure of communicative activities. I then apply the proposed framework to two computational problems: automatic discourse segmentation and automatic discourse segment labeling. The first set of experiments test whether participant-relational features can serve as a basis for automatically segmenting conversations into discourse segments, e.g., activity episodes. Results show that they are effective across different levels of segmentation and different corpora, and indeed sometimes more effective than the commonly-used method of using semantic links between content words, i.e., lexical cohesion. They also show that feature performance is highly dependent on segment type, suggesting that human-annotated “topic segments” are in fact a multi-dimensional, heterogeneous collection of topic and activity-oriented units. Analysis of commonly used evaluation measures, performed in conjunction with the segmentation experiments, reveals that they fail to penalize substantially defective results due to inherent biases in the measures. I therefore preface the experiments with a comprehensive analysis of these biases and a proposal for a novel evaluation measure. A reevaluation of state-of-the-art segmentation algorithms using the novel measure produces substantially different results from previous studies. This raises serious questions about the effectiveness of some state-of-the-art algorithms and helps to identify the most appropriate ones to employ in the subsequent experiments. I also preface the experiments with an investigation of participant reference, an important type of participant-relational feature. I propose an annotation scheme with novel distinctions for vagueness, discourse function, and addressing-based referent inclusion, each of which are assessed for inter-coder reliability. The produced dataset includes annotations of 11,000 occasions of person-referring. The second set of experiments concern the use of participant-relational features to automatically identify labels for discourse segments. In contrast to assigning semantic topic labels, such as topical headlines, the proposed algorithm automatically labels segments according to activity type, e.g., presentation, discussion, and evaluation. The method is unsupervised and does not learn from annotated ground truth labels. Rather, it induces the labels through correlations between discourse segment boundaries and the occurrence of bracketing meta-discourse, i.e., occasions when the participants talk explicitly about what has just occurred or what is about to occur. Results show that bracketing meta-discourse is an effective basis for identifying some labels automatically, but that its use is limited if global correlations to segment features are not employed. This thesis addresses important pre-requisites to the automatic summarization of conversation. What I provide is a novel activity-oriented perspective on how summarization should be approached, and a novel participant-relational approach to conversational analysis. The experimental results show that analysis of participant-relational features is

Spoken content retrieval: A survey of techniques and technologies

Speech media, that is, digital audio and video containing spoken content, has blossomed in recent years. Large collections are accruing on the Internet as well as in private and enterprise settings. This growth has motivated extensive research on techniques and technologies that facilitate reliable indexing and retrieval. Spoken content retrieval (SCR) requires the combination of audio and speech processing technologies with methods from information retrieval (IR). SCR research initially investigated planned speech structured in document-like units, but has subsequently shifted focus to more informal spoken content produced spontaneously, outside of the studio and in conversational settings. This survey provides an overview of the field of SCR encompassing component technologies, the relationship of SCR to text IR and automatic speech recognition and user interaction issues. It is aimed at researchers with backgrounds in speech technology or IR who are seeking deeper insight on how these fields are integrated to support research and development, thus addressing the core challenges of SCR

Proceedings

Proceedings of the 3rd Nordic Symposium on Multimodal Communication. Editors: Patrizia Paggio, Elisabeth Ahlsén, Jens Allwood, Kristiina Jokinen, Costanza Navarretta. NEALT Proceedings Series, Vol. 15 (2011), vi+87 pp. © 2011 The editors and contributors. Published by Northern European Association for Language Technology (NEALT) http://omilia.uio.no/nealt . Electronically published at Tartu University Library (Estonia) http://hdl.handle.net/10062/22532

Proceedings of the VIIth GSCP International Conference

The 7th International Conference of the Gruppo di Studi sulla Comunicazione Parlata, dedicated to the memory of Claire Blanche-Benveniste, chose as its main theme Speech and Corpora. The wide international origin of the 235 authors from 21 countries and 95 institutions led to papers on many different languages. The 89 papers of this volume reflect the themes of the conference: spoken corpora compilation and annotation, with the technological connected fields; the relation between prosody and pragmatics; speech pathologies; and different papers on phonetics, speech and linguistic analysis, pragmatics and sociolinguistics. Many papers are also dedicated to speech and second language studies. The online publication with FUP allows direct access to sound and video linked to papers (when downloaded)

Modeling Users' Information Needs in a Document Recommender for Meetings

People are surrounded by an unprecedented wealth of information. Access to it depends on the availability of suitable search engines, but even when these are available, people often do not initiate a search, because their current activity does not allow them, or they are not aware of the existence of this information. Just-in-time retrieval brings a radical change to the process of query-based retrieval, by proactively retrieving documents relevant to users' current activities, in an easily accessible and non-intrusive manner. This thesis presents a novel set of methods intended to improve the relevance of a just-in-time retrieval system, specifically a document recommender system designed for conversations, in terms of precision and diversity of results. Additionally, we designed an evaluation protocol to compare the proposed methods in the thesis with other ones using crowdsourcing. In contrast to previous systems, which model users' information needs by extracting keywords from clean and well-structured texts, this system models them from the conversation transcripts, which contain noise from automatic speech recognition (ASR) and have a free structure, often switching between several topics. To deal with these issues, we first propose a novel keyword extraction method which preserves both the relevance and the diversity of topics of the conversation, to properly capture possible users' needs with minimum ASR noise. Implicit queries are then built from these keywords. However, the presence of multiple unrelated topics in one query introduces significant noise into the retrieval results. To reduce this effect, we separate users' needs by topically clustering keyword sets into several subsets or implicit queries. We introduce a merging method which combines the results of multiple queries which are prepared from users' conversation to generate a concise, diverse and relevant list of documents. This method ensures that the system does not distract its users from their current conversation by frequently recommending them a large number of documents. Moreover, we address the problem of explicit queries that may be asked by users during a conversation. We introduce a query refinement method which leverages the conversation context to answer the users' information needs without asking for additional clarifications and therefore, again, avoiding to distract users during their conversation. Finally, we implemented the end-to-end document recommender system by integrating the ideas proposed in this thesis and then proposed an evaluation scenario with human users in a brainstorming meeting