A Proposed Scheme for Supplier Certification Program for Non-Private Company

Supply and supplier management are essential for the sustainable success of a company. The company is more dependent on its suppliers, so effective supplier control is necessary. One of the methods used to control suppliers is through supplier certification and supplier audits. Non-private companies are responsible for providing services to society, so the continuity of material supply from reliable suppliers is crucial to the company’s ability to meet customer needs and expectations. This study proposes a supplier certification scheme through supplier audits for non-private companies, particularly those in the public sector services. Literature on suppliers, supplier management, audit, supplier audit, supplier certification, and public procurement are reviewed to develop the proposed scheme. The proposed scheme for non-private companies is developed based on supplier life cycle management, capability and performance of suppliers, and collaboration and building relationships principles. The supplier certification scheme consists of capability audits, follow-through audits, improvement programs and performance evaluation.Keywords: Supplier, Supplier Management, Supplier Certification, Supplier Audit, Non-private Compan

What factors are affecting ethical finance in Investment during the COVID-19 pandemic in Indonesia?

Since March 2020, the world has been officially facing the COVID-19 Pandemic. This pandemic has heavily affected the world economy drastically since it affected people’s mobilization and interest of the people to invest their money. Which resulted in declining stocks and value of the company, because of the increased unexpected factor that increased risk for companies.Keywords: Index Terms—COVID-19, Ethical Finance, Indonesia, PESTEL, and SWO

Driving Factors of Entrepreneurs to Do Business in the Metaverse: A Conceptual Research

The Metaverse gains more and more attention each day. The development of the Metaverse requires entrepreneurs to grow their business capabilities and the willingness to do business in the Metaverse. However, the Metaverse remains a mystery for many due to its contemporary nature. Thus far, those developing businesses in the Metaverse are limited to the early adopters. In that regard, this research aims to contribute to the literature on the Metaverse by investigating factors that drive entrepreneurs to do business in the Metaverse. The current state of the literature provides very limited empirical insight regarding the Metaverse. This research utilizes an extensive literature review method, particularly in entrepreneurship literature in a virtual world setting (e.g., Second Life), to obtain relevant insight on the subject matter. The literature regarding the previous trend of the virtual world can act as a proxy to gauge the Metaverse due to their similar characteristics. Furthermore, this conceptual study is projected to produce a new proposed model that comprises factors that drive the entrepreneurial intention to do business in the Metaverse.Keywords: Artificial intelligence, business intention entrepreneurship, metaverse, virtual worl

Evaluation Of Change Management In PT XYZ

PT XYZ is a company engaged in the manufacturing and distribution of vaccines, pharmaceuticals, and poultry equipment. In producing its products, the production process has complied with GMP (Good Manufacturing Practice) and CPOHB (Cara Pembuatan Obat Hewan yang Baik). The slowing growth of the poultry population domestically has slowed PT XYZ’s revenue. It makes them take the initiative to enter the agricultural market as a potential market considering Indonesia is an agricultural country. The change initiatives to enter the agricultural market has yet to be evaluated. The purpose of this study is to evaluate the management of changes carried out in entering the agricultural market. The research used a mixture of quantitative through questionnaires and qualitative through interviews using the DICE and McKinsey 7S framework. Using both frameworks would provide a better understanding of the change management evaluation with the quantitative result using the DICE framework as the predictor of success and opportunity for improvement using a more holistic factor in the McKinsey 7S framework. Using the DICE framework, the change management carried out is in the “Win” zone. This means that the change management carried out has a high probability of success. The McKinsey 7S framework is used to analyze improvement opportunities. Bureaucracy, operational and monitoring system comprehension, number of team members adequacy, knowledge of team members, and the adequacy of the training carried out are things that are then identified for further evaluation. This is then searched for the root cause and opportunities for improvement.Keywords: Change Management, DICE, McKinsey 7

The mediating role of work engagement in the relationship between organizational identification and employee creativity

The creative industry is a sector that continues to grow and requires employee creativity. The object of this research is the millennial generation who work in the creative sector.This study aims to determine the effect of organizational identification on employee creativity with work engagement as a mediation. This type of research is quantitative research. The data processing technique uses Partial Least Square (PLS). This study uses a purposive sampling technique, by setting certain criteria. This study uses 194 millennial workers who have worked at least 1 year in the creative industry as respondents. The results show that organizational identification has a significant effect on employee creativity, and organizational identification has a significant effect on work engagement in the millennial generation in the creative industry. On the other hand, work engagement has a significant effect on employee creativity and organizational identification has a significant effect on employee creativity in the millennial generation in the creative industry with work engagement as a mediation.Keywords: Organizational identification, work engagement, employee creativit

Analyzing Customer Intention to Continuously Use Starbucks Indonesia as a Branded Mobile Food Ordering App

The use of mobile food ordering apps has given rise to several comparisons of experience, levels of satisfaction, and the intention to use them continuously for customers in Indonesia. This research aims to identify factors that influence customers’ continuous usage intention on branded mobile food ordering app, with Starbucks Indonesia as the research object that will be tested in this research. A quantitative approach using an online survey was conducted with 89 respondents that have experienced using Starbucks Indonesia mobile app within the last one month. Several hypotheses that are accepted include performance expectancy, effort expectancy, and hedonic motivation towards e-satisfaction; e-satisfaction towards habit; as well as facilitating conditions, price value, and habit towards continuous usage intention. Starbucks Indonesia is suggested to improve its application performance from the technological aspects and ease of access, expand the scope of mobile order and delivery service, improve customer service performance, as well as provide more attractive offers to increase customer satisfaction and the intention to continually use the app.Keywords: Branded Mobile Food Ordering Apps, Continuous Usage Intention, Starbucks Indonesi

Chinese MNEs Ownership Global Strategy: Do Geographical Distance, Market Size, & Regulatory Quality Matter?

This study investigates the cross-border M&As performed by CMNEs in 25 developing countries from 2016 – 2018. Using econometrics approach, this study provides an empirical analysis of the role of geographical distance, host market size, and host government quality on the cross-border M&As performed by CMNEs. We find that geographical distance does not significantly affect the portion of ownership of CMNEs in cross-border M&As. We also find that host country market size and host country regulatory quality significantly influence the portion of ownership of EMNEs in cross-border M&As. Specifically, a larger host country market size and a better regulatory quality of the host country leads to higher portion of EMNEs ownership in their cross-border M&As. These findings contribute to cross – border M&As literature, especially in the context of CMNEs ownership in developing countries. Our study also offers practical implication with regard to the subject matter. Keywords: Cross – border M&As; Geographic distance; Market size; Regulatory qualit

Proposed A Design Knowledge-Based Performance Management Systems Framework In Pertamina University

This year, the Ministry of Education and Culture is innovating by creating a transformation program aimed at universities. The innovation in this program is the establishment of eight Main Performance Indicators (IKU) that universities need to follow and fulfill. The method that universities can use in order to adapt to this program is to implement a Performance Management System (PMS). Most of the tertiary institutions do not have PMS which can present the eight Main Performance Indicators. Therefore, the aim of this research is to design PMS that have been integrated with the eight IKU from Ministry of Education so that it can make it easier for universities to achieve and fulfill these indicators. In this study, the college used as the object is Pertamina University. In this study, the PMS used was the Knowledge-Based Performance Management System (KBPMS). KBPMS has three perspectives, organizational output, internal processes and resource capabilities. This perspective is also divided into several aspects of the criteria and for KPIs that have been prepared by the Ministry of Education and Culture will be integrated into non-financial aspects from the perspective of organizational output.Keywords: Pertamina University, Performance Management System, “Indikator Kinerja Utama”, KBPS

DIGITAL INNOVATION IMPLEMENTATION TO PREVENTS INCIDENT CASE USING REAL TIME iCCTV MONITORING SYSTEM WITH CHANGE & CONFLICT MANAGEMENT APPROACH (Case Study PT. CSOC*)

Central Sumatera Oil Company (CSOC) is a subsidiary of one of the world’s leading integrated energy companies, which also lead the Indonesia national oil production for many decades with 25 – 30% of total country daily production. With the vision of “to be the global energy company most admired for its people, partnership and performance”, CSOC always want to be at the forefront for production and innovation. iCCTV is one of the CSOC forefront innovation that bring up safety to another level of implementation to prevent incident case in B&R rig operation. This project was started in early of 2019 and believed to be the pioneer to others team in CSOC operation and in the future to be implement in others business unit or even other companies.By collecting information during field interviews with constructing a Research Design Questions, some root causes were analyzed as the causal factor of main problem why the performance of online iCCTV was not too effective at the beginning of implementation through fishbone diagram analysis. With signal issue and punishment /accountability model issue were believed as most contributing factors to be solve in order to boost of the number of online iCCTV in B&R rig operation. The change management with Kotter’s 8 step innovative changes approach and conflict management by Thomas & Kilmann approach were used to create solutions on the issues arises. The result of implementing correct change management and conflict management approach were able to bring the online iCCTV status from average of 25 – 35% to 50 – 60% in order to reach the goal which being set by the B&R management at the beginning of the project. Later in the end of this research, due to Covid-19 pandemic, the implementation of iCCTV was being upgraded, not only for safety monitoring but also used as a tool to perform remote supervision to solve the shortage of manpower issue in B&R rig Operation. Keywords: rig, CCTV, change management, conflict managemen

PROPOSED FORECASTING METHOD AND INVENTORY CONTROL METHOD FOR RINGER LACTAT 500 ML MJB AT ROYAL PRIMA HOSPITAL MEDAN

Royal Prima Medan Hospital is a type B private hospital in Medan that has been accredited. Royal Prima Hospital must always provide the needs of its patients. In addition, one of the things that must be considered by the Hospital to maintain this accreditation is that it must always provide the medicine stock needed by the patient. In 2018, the Royal Prima Medan Hospital suffered a loss of opportunity costs of Rp 117,125,215 of one type of medicine, namely Ringer Lactat 500 ML MJB caused by out of stock.This research aims to assist the Royal Prima Medan Hospital, specifically to reduce the loss of opportunity costs caused by depleted medicine stocks. From 10 types of medicines that caused the biggest loss of opportunity costs at the Royal Prima Hospital in Medan, this research focused on the Ringer Lactat 500 ML MJB medicine which had the largest contribution, around Rp. 117,125,215. The method used in this study is the time series forecasting method and inventory control method. In addition, the author also developed an inventory ordering process to reduce the long lead time for ordering medicines. So the process of ordering medicines can done more effectively.After calculating the time series forecasting method and inventory control method, the author found the best method for the Royal Prima Medan Hospital. This method uses the estimated Holt Winter method with alpha 0.6 and gamma 0.6 and the fixed order quantity inventory control method. By applying these two methods, Royal Prima Medan Hospital can reduce the loss of opportunity costs around 49% or IDR 57,626,111 and reduce the total inventory cost around 45% or IDR 114,408,778. This helps the Royal Prima Medan Hospital to be more efficient and effective in carrying out its business.Keywords: Forecasting, Inventory Control, Hospital, Pharmac