Automatic context-based customization of voicemail response

This disclosure describes a voicemail generator to provide automatic context-based custom voicemail responses, when users provide consent to access contextual data for generation of voicemail responses. The voicemail generator employs a prediction model that is configured to predict multiple factors, e.g., action type, user availability, and caller-specific customizations, that are used to automatically generate a customized voicemail response

Voicemail Information Encoding for Better Call Direction

The present disclosure describes computer-implemented systems and methods for encoding information to outbound voicemail prompts with a computer-readable signature allowing for more efficient voicemail usage and enhanced voicemail privacy. In one embodiment, a computer readable signature is provided at the beginning of an outbound voicemail prompt to signify to a calling computing system it has reached the voicemail, and a computer readable signature is provided at the end of the outbound voicemail prompt to signify to the calling computing system that the outbound voicemail prompt has ended and the voicemail is recording

Smart Voicemail with Action Triggers Based on Semantic Understanding

Techniques for responding to voicemails based on language processing of voicemails to identify actions that can be performed in response to the voicemails. The actions can be presented as selectable suggestion elements that, when selected, cause certain actions to be performed in reply to the voicemail. For example, a voicemail that includes a question for the recipient can be processed in order to generate selectable suggestion elements for answering the question via text message. Some techniques identify requests (e.g., request for a document, contact information, payment, etc.) from the recipient and, in response, queries can be performed in order to identify how best to fulfill the request. When the requested information is identified, selectable suggestion elements can be presented to the recipient and, when selected, can provide the requested information to the sender of the voicemail. Other techniques can process the voicemails and cause certain application functions to be executed according to the contents of the voicemails. Thus, assistive action(s) can be determined based on a voicemail, and automatically performed and/or presented to a voicemail recipient as selectable suggestions to effectuate the assistive action(s). Some non-limiting examples of assistive actions include: responding to the voicemail (e.g., through another communication channel) with contextually relevant content; creating a reminder for the recipient; scheduling or rescheduling an appointment; making a payment; storing certain content of a voicemail and/or related content for use in an application; and/or triggering applications in a state, and/or with populated content, that is based on content of the voicemail

Automatic translation and transcription of voicemail

This disclosure describes automatic translation and transcription of foreign language voicemails into a language of a user’s choice. Language detection, translation, and transcription techniques are employed to generate the text transcript in the preferred language. The user is provided a text transcript of voicemail in their preferred language with an indication that the voicemail was translated

Improving the Patient Colonoscopy Prep Experience

AIM: To improve patient prep compliance, prep quality, and an overall better experience by designing a prep specific website that will address the most common prep questions and concerns Once launched, the website address will be placed on printed colonoscopy prep instructions and stated on the after hours GI clinic voicemail as an additional patient resourcehttps://jdc.jefferson.edu/patientsafetyposters/1049/thumbnail.jp

Connected to the Organization: A Survey of Communication Technologies in the Modern Organizational Landscape

In today’s organizations, traditional and cutting-edge technologies compete for increased usage. This exploratory project provides a snapshot of the communication technology (CT) landscape by examining the use of 25 different CTs and their relations to a variety of common demographic variables. Results suggest that, although newer CTs are in use today, more traditional and established CTs such as e-mail, Internet, telephones, and voicemail still dominate the landscape

Voicemail Box

A short animation using rotoscoping and stop motion. The animation depicts the simple and sometimes trivial things that keeps one from the phone, leaving the caller to speak to their voicemail. The sounds used are real voicemails left by close family members and friends. It also displays the range of emotions that can be heard through the grainy sounds

Functional Workplace Communication Elicitation for Persons with Traumatic Brain Injury

Background: People with traumatic brain injury have characteristic pragmatic language deficits linked to unstable employment outcomes. Aims: A functional workplace communication elicitation procedure designed to assess expressive pragmatics is described. Methods & Procedures: Twenty participants with TBI,10 stably employed and 10 with unstable employment, recorded voicemail messages. Transcripts were analyzed using exchange structure analysis, codes for politeness and linguistic mazes. Outcomes & Results: Participants with unstable employment histories after TBI produced fewer politeness markers and provided information less efficiently than a stably employed cohort. Conclusions: The voicemail elicitation task differentiates high-level communication skills related to workplace outcomes in TBI

False Modesty: When Disclosing Good News Looks Bad

Is it always wise to disclose good news? We find that the worst sender with good news has the most incentive to disclose it, so reporting good news can paradoxically make the sender look bad. If the good news is attainable by sufficiently mediocre types, or if the sender is already expected to be of a relatively high type, withholding good news is an equilibrium. Since the sender has a legitimate fear of looking too anxious to reveal good news, having a third party disclose the news, or mandating that the sender disclose the news, can help the sender. The predictions are tested by examining when economics faculty at different institutions use titles such as "Dr" and "Professor" in voicemail greetings and course syllabi.disclosure, persuasion, communication, verifiable message, countersignaling, private receiver information