A usability study of online library systems: A case of Sultanah Bahiyah Library, Universiti Utara Malaysia

The purpose of this study was to investigate usability of online library systems in Universiti Utara Malaysia (UUM). This study evaluated the usability of Sultanah Bahiyah Library’s web based systems by investigating the aspects of simplicity, comfort, user friendliness, control, readability, information adequacy/task match, navigability, recognition, access time, relevancy, consistency and visual presentation. This study examined user’s views about the usability of digital libraries whereas current and perceived importance. A sample of 45 students of Master of Business Administration (MBA) has been chosen. The Sultanah Bahiyah Library’s web based systems is very important especially for students and academic staffs of Universiti Utara Malaysia. The usability of the Library’s web based systems makes students easy to connect and for that the website should be helpful and attractive within good contents. The result found that the parallel nature of the users’ current views about the usability of digital libraries and users’ perceived importance of digital library usability allows direct comparison of all usability properties. The overall results yielded significant difference for the variables of user’s current views and perceived importance

A comparative analysis of web-based GIS applications using usability metrics

With the rapid expansion of the internet, Web-based Geographic Information System (WGIS) applications have gained popularity, despite the interface of the WGIS application being difficult to learn and understand because special functions are needed to manipulate the maps. Hence, it is essential to evaluate the usability of WGIS applications. Usability is an important factor in ensuring the development of quality, usable software products. On the other hand, there are a number of standards and models in the literature, each of which describes usability in terms of various set of attributes. These models are vague and difficult to understand. Therefore, the primary purpose of this study is to compare five common usability models (Shackel, Nielsen, ISO 9241 P-11, ISO 9126-1 and QUIM) to identify usability metrics that have most frequently used in the previous models. The questionnaire method and the automated usability evaluation method by using Loop11 tool were used, in order to evaluate the usability metrics for three case studies of commonly used WGIS applications as Google maps, Yahoo maps, and MapQuest. Finally, those case studies were compared and analysed based on usability metrics that have been identified. Based on a comparative study, four usability metrics (Effectiveness, Efficiency, Satisfaction and Learnability) were identified. Those usability metrics were characterized by consistent, comprehensive, not vaguely and proper to evaluate the usability of WGIS applications. In addition, there was a positive correlation between these usability metrics. The comparative analysis indicates that Effectiveness, Satisfaction and Learnability were higher, and the Efficiency was lesser by using the Loop11 tool compared to questionnaire method for the three case studies. In addition, Yahoo Maps and MapQuest have usability metrics rate lesser than Google Maps by applying two methods. Therefore, Google Maps is more usable compared to Yahoo Maps and MapQuest

Usability and feasibility of consumer-facing technology to reduce unsafe medication use by older adults

Background Mobile health technology can improve medication safety for older adults, for instance, by educating patients about the risks associated with anticholinergic medication use. Objective This study's objective was to test the usability and feasibility of Brain Buddy, a consumer-facing mobile health technology designed to inform and empower older adults to consider the risks and benefits of anticholinergics. Methods Twenty-three primary care patients aged ≥60 years and using anticholinergic medications participated in summative, task-based usability testing of Brain Buddy. Self-report usability was assessed by the System Usability Scale and performance-based usability data were collected for each task through observation. A subset of 17 participants contributed data on feasibility, assessed by self-reported attitudes (feeling informed) and behaviors (speaking to a physician), with confirmation following a physician visit. Results Overall usability was acceptable or better, with 100% of participants completing each Brain Buddy task and a mean System Usability Scale score of 78.8, corresponding to “Good” to “Excellent” usability. Observed usability issues included higher rates of errors, hesitations, and need for assistance on three tasks, particularly those requiring data entry. Among participants contributing to feasibility data, 100% felt better informed after using Brain Buddy and 94% planned to speak to their physician about their anticholinergic related risk. On follow-up, 82% reported having spoken to their physician, a rate independently confirmed by physicians. Conclusion Consumer-facing technology can be a low-cost, scalable intervention to improve older adults’ medication safety, by informing and empowering patients. User-centered design and evaluation with demographically heterogeneous clinical samples uncovers correctable usability issues and confirms the value of interventions targeting consumers as agents in shared decision making and behavior change

From Playability to a Hierarchical Game Usability Model

This paper presents a brief review of current game usability models. This leads to the conception of a high-level game development-centered usability model that integrates current usability approaches in game industry and game research.Comment: 2 pages, 1 figur

Towards Enhanced Usability of IT Security Mechanisms - How to Design Usable IT Security Mechanisms Using the Example of Email Encryption

Nowadays, advanced security mechanisms exist to protect data, systems, and networks. Most of these mechanisms are effective, and security experts can handle them to achieve a sufficient level of security for any given system. However, most of these systems have not been designed with focus on good usability for the average end user. Today, the average end user often struggles with understanding and using security mecha-nisms. Other security mechanisms are simply annoying for end users. As the overall security of any system is only as strong as the weakest link in this system, bad usability of IT security mechanisms may result in operating errors, resulting in inse-cure systems. Buying decisions of end users may be affected by the usability of security mechanisms. Hence, software provid-ers may decide to better have no security mechanism then one with a bad usability. Usability of IT security mechanisms is one of the most underestimated properties of applications and sys-tems. Even IT security itself is often only an afterthought. Hence, usability of security mechanisms is often the after-thought of an afterthought. This paper presents some guide-lines that should help software developers to improve end user usability of security-related mechanisms, and analyzes com-mon applications based on these guidelines. Based on these guidelines, the usability of email encryption is analyzed and an email encryption solution with increased usability is presented. The approach is based on an automated key and trust man-agement. The compliance of the proposed email encryption solution with the presented guidelines for usable security mechanisms is evaluated

What is Usability? A Characterization based on ISO 9241-11 and ISO/IEC 25010

According to Brooke* "Usability does not exist in any absolute sense; it can only be defined with reference to particular contexts." That is, one cannot speak of usability without specifying what that particular usability is characterized by. Driven by the feedback of a reviewer at an international conference, I explore in which way one can precisely specify the kind of usability they are investigating in a given setting. Finally, I come up with a formalism that defines usability as a quintuple comprising the elements level of usability metrics, product, users, goals and context of use. Providing concrete values for these elements then constitutes the investigated type of usability. The use of this formalism is demonstrated in two case studies. * J. Brooke. SUS: A "quick and dirty" usability scale. In P. W. Jordan, B. Thomas, B. A. Weerdmeester, and A. L. McClelland, editors, Usability Evaluation in Industry. Taylor and Francis, 1996.Comment: Technical Report; Department of Computer Science, Technische Universit\"at Chemnitz; also available from https://www.tu-chemnitz.de/informatik/service/ib/2015.php.e

Introduction to the new usability

This paper introduces the motivation for and concept of the "new usability" and positions it against existing approaches to usability. It is argued that the contexts of emerging products and systems mean that traditional approaches to usability engineering and evaluation are likely to prove inappropriate to the needs of "digital consumers." The paper briefly reviews the contributions to this special issue in terms of their relation to the idea of the "new usability" and their individual approaches to dealing with contemporary usability issues. This helps provide a background to the "new usability" research agenda, and the paper ends by posing what are argued to be the central challenges facing the area and those which lie at the heart of the proposed research agenda

Usability and open source software.

Open source communities have successfully developed many pieces of software although most computer users only use proprietary applications. The usability of open source software is often regarded as one reason for this limited distribution. In this paper we review the existing evidence of the usability of open source software and discuss how the characteristics of open-source development influence usability. We describe how existing human-computer interaction techniques can be used to leverage distributed networked communities, of developers and users, to address issues of usability

Mobile Application Usability: Heuristic Evaluation and Evaluation of Heuristics

Ger Joyce, Mariana Lilley, Trevor Barker, and Amanda Jefferies, 'Mobile Application Usability: Heuristic Evaluation and Evaluation of Heuristics', paper presented at AHFE 2016 International Conference on Human Factors, Software, and Systems Engineering. Walt Disney World, Florida USA, 27-31 July 2016Many traditional usability evaluation methods do not consider mobile-specific issues. This can result in mobile applications that abound in usability issues. We empirically evaluate three sets of usability heuristics for use with mobile applications, including a set defined by the authors. While the set of heuristics defined by the authors surface more usability issues in a mobile application than other sets of heuristics, improvements to the set can be made