Mobile travel services: the effect of moderating context factors

This article has two objectives: (1) to draw an international comparison regarding the acceptance of mobile travel services in three countries with different profiles when it comes to travelling and mobile telecommunications, and (2) to extend relevant literature on mobile applications, more specifically travel services, by including context-related concepts, taking moderating factors like location, mobility of users, physical, and social context into account. Based on surveys that were carried out in 2009, structural equation modelling is used to identify differences in patterns in the use of mobile travel services and in the role of context-related variables. the conclusion of this article is that context-related factors, that is, mobility and (physical and social) context, have an impact on the relationship between the core concepts of technology Acceptance model (TAM) and Diffusion of Innovation (DoI) research. many studies on the acceptance and use of mobile services indicate that a deep understanding is needed of individual, context-related, and technological characteristics and the way they interact. this is also highly relevant to the travel industry, which wants to utilize the opportunities provided by mobile technology

Context factors in general practitioner - patient encounters and their impact on assessing communication skills - an exploratory study

BACKGROUND Assessment of medical communication performance usually focuses on rating generically applicable, well-defined communication skills. However, in daily practice, communication is determined by (specific) context factors, such as acquaintance with the patient, or the presented problem. Merely valuing the presence of generic skills may not do justice to the doctor's proficiency.Our aim was to perform an exploratory study on how assessment of general practitioner (GP) communication performance changes if context factors are explicitly taken into account. METHODS We used a mixed method design to explore how ratings would change. A random sample of 40 everyday GP consultations was used to see if previously identified context factors could be observed again. The sample was rated twice using a widely used assessment instrument (the MAAS-Global), first in the standard way and secondly after context factors were explicitly taken into account, by using a context-specific rating protocol to assess communication performance in the workplace. In between first and second rating, the presence of context factors was established. Item score differences were calculated using paired sample t-tests. RESULTS In 38 out of 40 consultations, context factors prompted application of the context-specific rating protocol. Mean overall score on the 7-point MAAS-Global scale increased from 2.98 in standard to 3.66 in the context-specific rating (p<0.00); the effect size for the total mean score was 0.84. In earlier research the minimum standard score for adequate communication was set at 3.17. CONCLUSIONS Applying the protocol, the mean overall score rose above the level set in an earlier study for the MAAS-Global scores to represent 'adequate GP communication behaviour'. Our findings indicate that incorporating context factors in communication assessment thus makes a meaningful difference and shows that context factors should be considered as 'signal' instead of 'noise' in GP communication assessment. Explicating context factors leads to a more deliberate and transparent rating of GP communication performance.The study was funded by the SBOH Foundation, employer of Dutch Family Medicine Residents and funder of the national residency program for GPs in the Netherlands

Identifying context factors explaining physician's low performance in communication assessment: an explorative study in general practice

BACKGROUND Communication is a key competence for health care professionals. Analysis of registrar and GP communication performance in daily practice, however, suggests a suboptimal application of communication skills. The influence of context factors could reveal why communication performance levels, on average, do not appear adequate. The context of daily practice may require different skills or specific ways of handling these skills, whereas communication skills are mostly treated as generic. So far no empirical analysis of the context has been made. Our aim was to identify context factors that could be related to GP communication. METHODS A purposive sample of real-life videotaped GP consultations was analyzed (N = 17). As a frame of reference we chose the MAAS-Global, a widely used assessment instrument for medical communication. By inductive reasoning, we analyzed the GP behaviour in the consultation leading to poor item scores on the MAAS-Global. In these cases we looked for the presence of an intervening context factor, and how this might explain the actual GP communication behaviour. RESULTS We reached saturation after having viewed 17 consultations. We identified 19 context factors that could potentially explain the deviation from generic recommendations on communication skills. These context factors can be categorized into doctor-related, patient-related, and consultation-related factors. CONCLUSIONS Several context factors seem to influence doctor-patient communication, requiring the GP to apply communication skills differently from recommendations on communication. From this study we conclude that there is a need to explicitly account for context factors in the assessment of GP (and GP registrar) communication performance. The next step is to validate our findings.We also thank the Dutch Ministry of Health for funding the collection and videotaping of routine GP consultations

Reduction of Behavioural Food Risks: An Analysis of Economic Incentives and Social Context Factors in the German Poultry Chains

This paper describes an interdisciplinary research project carried out on behalf of the Federal Ministry of Consumer Protection, Food and Agriculture. The project combines the knowledge of food experts with decision-orientated approaches from microeconomics and the social sciences. It examines what it is that makes food business operators (from the feed industry to the retail trade) break (or not break) rules. Through the analysis of both economic incentives and social context factors, the project aims at contributing to an adequate design of prevention measures. Four offence-prone regulations identified in the course of the ongoing project are exemplarily examined with regard to the present incentive situation.asymmetric information, moral hazard, opportunistic malpractice, poultry, Agribusiness, Food Consumption/Nutrition/Food Safety,

Youth media repertoires: age ranges, context factors and privacy management

The overall aim of the study is to trace the interaction between the composition of the media repertoire and the everyday world of adolescents, also looking at privacy management in the course of acquiring digital communication media as part of the media repertoire. In order to do justice to this complexity, young people were not considered as a uniform demographic group, but were divided into three stages. Through this differentiation, a recursive process is to be worked out that makes it possible to also include contextual influencing factors such as peer group, family environment etc. and to expand previous findings on the media repertoire of young people. As a result of this approach, a multi-stage development process was elaborated as well as the privacy management of digital communication media of young people

Determining Context Factors for Hybrid Development Methods with Trained Models

Selecting a suitable development method for a specific project context is one of the most challenging activities in process design. Every project is unique and, thus, many context factors have to be considered. Recent research took some initial steps towards statistically constructing hybrid development methods, yet, paid little attention to the peculiarities of context factors influencing method and practice selection. In this paper, we utilize exploratory factor analysis and logistic regression analysis to learn such context factors and to identify methods that are correlated with these factors. Our analysis is based on 829 data points from the HELENA dataset. We provide five base clusters of methods consisting of up to 10 methods that lay the foundation for devising hybrid development methods. The analysis of the five clusters using trained models reveals only a few context factors, e.g., project/product size and target application domain, that seem to significantly influence the selection of methods. An extended descriptive analysis of these practices in the context of the identified method clusters also suggests a consolidation of the relevant practice sets used in specific project contexts

Context Factors and the Performance of Mobile Individuals in Research Teams

This article studies how workforce composition is related to a firm’s success in introducing radical innovations. Pre-vious studies have argued that teams composed of individuals with diverse backgrounds are able to perform moreinformation processing and make deeper use of the information, which is important to accomplish complex tasks.We suggest that this argument can be extended to the level of the aggregate workforce of high-technology firms. Inparticular, we argue that ethnic and higher education diversity within the workforce is associated with superior per-formance in radical innovation. Using a sample of 3,888 Swedish firms, this article demonstrates that having greaterworkforce diversity in terms of both ethnic background and educational disciplinary background is positively corre-lated to the share of a firm’s turnover generated by radical innovation. Having more external collaborations does,however, seem to reduce the importance of educational background diversity. The impact of ethnic diversity is notaffected by external collaboration. These findings hold after using alternative measures of dependent and indepen-dent variables, alternative sample sizes, and alternative estimation techniques. The research findings presented inthis article would seem to have immediate and important practical implications. They would suggest that companiesmay pursue recruitment policies inspired by greater ethnic and disciplinary diversity as a way to boost the innova-tiveness of the organ ization. From a managerial perspective, it may be conc luded tha t workforce disciplinary diver-sity could be potentially replaced by more external links, while ethnic diversity could not

Context Factors for Prosociality in Cross-national and Cross-cultural Interactions

Prosociality is fundamentally important for societies. As people from different nations and cultures become increasingly interconnected due to globalization and migration, it is vital to understand the drivers of cross-national and cross-cultural prosociality. Contributing to this endeavor, this dissertation presents empirical studies that examine contextual factors for prosociality in cross-national and cross-cultural interactions. After providing an overview of theoretical models and empirical evidence for prosociality (Chapter 2 and 3) as well as a critical reflection of the methodology (Chapter 4), the studies are presented (Chapter 5). The first study focuses on prosociality between individuals from five different nations (Chile, Colombia, Peru, Venezuela, USA). The second study investigates host citizens’ prosociality towards refugees in Germany. Using the COVID-19 pandemic as an example, a further study analyzes potential changes in prosociality before vs. during a crisis. The studies yield the following results: I) People are more prosocial towards the national in-group vs. out-group; hence, prosociality is rooted in a common social identity. However, in-group favoritism is not fixed but rather can be redirected to local cultural out-groups by making a common living environment salient. II) Individuals also act prosocially towards national and cultural out-group members – the degree of prosociality depends on certain out-group characteristics (e.g., closeness, similarity). III) Prosociality increased significantly during vs. before the COVID-19 crisis in Germany; prosociality is thus sensitive to changes in the external context. The results are discussed regarding their significance for existing theories, methodological limitations, and political implications to promote cross-national and cross-cultural prosociality

Questions And Answers: Exploring Mobile User Needs

The users of mobile devices increasingly use networked services to address their information needs. Questions asked by mobile users are strongly influenced by context factors, such as location and user activity. However in research which has empirically documented the link between mobile information needs and context factors, information about expected answers is scant. Therefore, the goal of this study is to explore the context factors which influence the mobile information needs and the answers expected by mobile users. The results, are obtained by analysing information from paper diaries and digital diaries. This project involved a user study, comprising two different types of studies concerning a paper diary and a digital diary. The analysis of both the paper diary and the digital diary was conducted through grounded theory and taxonomy of information needs. our results indicate a relationship between mobile information needs and context factors and expected answers. Our study explored this relationship between mobile information needs and context factors, and provides a better understanding of the expected answers related to mobile information needs