Managing Operational Risk Related to Microfinance Lending Process using Fuzzy Inference System based on the FMEA Method: Moroccan Case Study

Managing operational risk efficiently is a critical factor of microfinance institutions (MFIs) to get a financial and social return. The purpose of this paper is to identify, assess and prioritize the root causes of failure within the microfinance lending process (MLP) especially in Moroccan microfinance institutions. Considering the limitation of traditional failure mode and effect analysis (FMEA) method in assessing and classifying risks, the methodology adopted in this study focuses on developing a fuzzy logic inference system (FLIS) based on (FMEA). This approach can take into account the subjectivity of risk indicators and the insufficiency of statistical data. The results show that the Moroccan MFIs need to focus more on customer relationship management and give more importance to their staff training, to clients screening as well as to their business analysis.JEL Codes - G21; G32; C0

Machine learning in digital marketing.

Marketers use machine learning to find patterns in user activities on a website or on a mobile application. This helps them predict the further behavior of users and quickly optimize advertising offers. In this paper, we present a novel algorithm based on Machine Learning used in the Information System for optimizing advertising services, attracting customers, growing sales, adapting the promotional offers that correspond to the hobbies of users, and for setting up a spam filter in the email or the Facebook service. Our framework demonstrates the feasibility of the approach to manage advertising campaigns to produce better results

Les ostéochondromes: aspects clinico-radiologiques, à propos de 12 cas

L’ostéochondrome est l’une des tumeurs osseuses bénignes les plus fréquentes des membres. A travers une série de 12 observations d’ostéochondromes, les auteurs ont prélevés leurs aspects clinico-radiologiques et proposent une revue de la littérature à propos de cette tumeur, en précisant ses aspects cliniques, radiologiques et ses formes compliquées.Pan African Medical Journal 2016; 2

Prioritization of customers’ preferences in Islamic banking system: an artificial intelligence approach using Kano analysis

Purpose: There are variety of factors that influence a customer’s selection of a bank in general. However, there is a large gap in the literature that covers a customer decision to choose between an Islamic bank and a conventional one. To this end, we try to fill this gap by using a case study in Morocco to analyse factors contributing to a consumer’s bank selection. Methodology: The analysis presented in the paper is using a case in Morocco and applying an artificial intelligence method using KANO analysis. We apply it in three stages. First, customers preferences are identified and classified according to their impact on customer’s satisfaction. Second, a Satisfaction Increasing Index (SII) is formulated. Third a Dissatisfaction Decreasing Index (DII) is formulated. Findings: The analysis shows that Islamic banking attributes (Provision of profit-loss sharing financing , Operating on Islamic law and principles, Staff knowledge of Islamic banking, Provision of interest-free loans) are required by customers in selecting an Islamic bank as opposed to a conventional bank. However, these requirements do not necessarily contribute to increasing customers’ satisfaction. Significance: To the best of our knowledge, this is perhaps the first paper which uses a Kano analysis in the context of consumers selection of an Islamic or Conventional bank Research Limitations/Implications: This Paper has the main limitation of being conducted only in Morocco. It will be interesting to see how the results would change if the country context is changed. Practical and Social Implications: The findings using these techniques, should help financial institution, whether it be Islamic or conventional banks to tailor their offerings to match consumers requirements. KAUJIE Classification: L3, JEL Classification: D12, N3

Apport de l'IRM dans la maladie de Creutzfeldt-Jakob: à propos d'un cas

La maladie de Creutzfeld-Jacob (MCJ) est une affection très rare et fatale qui atteint le système nerveux central. Elle est caractérisée par une détérioration mentale aboutissant à une démence progressive, une symptomatologie pyramidale et extra-pyramidale ainsi que des myolclonies. Un diagnostic précoce est essentiel pour prévenir la transmission interhumaine. Nous rapportons le cas d'un patient âgé de 62 ans chez qui le diagnostic de MCJ sporadique a été retenu, en se basant sur le tableau clinique fait de syndrome démentiel avec myoclonies précédées de troubles du comportement, des hallucinations et de dépression, et sur les données de l'IRM encéphalique qui a montré des hyper signaux au niveau du striatum et au niveau cortical en séquences pondérées Flair et diffusion

Moral Hazard Reduction in Entrepreneurial Financing An application to Profit and Loss Sharing Contracts

In profit and loss sharing contracts, profits are shared according to a specific ratio while losses are shared according to each partner contribution ration in the project’s capital. We aim to reduce entrepreneurial effort shirking in a profit and loss sharing contract involving a VC and an entrepreneur. We use a game theoretic approach and try to find the profit-sharing ratio that would reduce the moral hazard risk of effort shirking. The game theoretic approach allows for the development of a profit-sharing ratio span of negotiation that fulfil both the incentive and participative constraints of the PLS participant

Réaction à El M’rabet FZ et al.: Métastase splénique d’un adénocarcinome colique - à propos d’un cas et revue de la littérature

No Abstrac

Une pneumopathie interstitielle diffuse révélant un syndrome des antisynthétases: à propos de 2 cas

Le syndrome des antisynthétases (SAS) est une myopathie inflammatoire fréquemment associée à une atteinte pulmonaire, surtout parenchymateuse (pneumopathie infiltrante diffuse). Les manifestations extrathoraciques associées à l'atteinte pulmonaire peuvent orienter le diagnostic: myalgies, polyarthralgies, syndrome de Raynaud, hyperkératose érythémateuse palmaire fissuraire et fièvre. Devant un tableau clinique et radiologique évocateur, la présence d'anticorps anti-ARN-t synthétases permet de confirmer notamment les anti-Jo-1. L'atteinte pulmonaire constitue un facteur pronostic majeur d'où l'indication une thérapie immunosuppressive intensive fondée sur la corticothérapie, les immunosuppresseurs ou l'association des deux. Une meilleure sensibilisation pour cette affection à révélation pulmonaire permettra d'adopter une prise en charge rapide et adéquate, et d'améliorer par conséquent le pronostic

Syndrome de Sturge Weber Krabbe: entité exceptionnelle (à propos d'un cas)

Nous rapportons le cas d'un syndrome de Sturge Weber diagnostiqué au sein du Service de Radiologie de CHU Hassan II de Fès. A partir de cette observation, nous montrons les aspects cliniques, diagnostiques et thérapeutiques ainsi qu'évolutifs de cette entité neuro radiologique exceptionnelle