28 research outputs found

    The Impact of E-Services Quality on Customers E-Loyalty

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    Nowadays, by introduction of computer to human lives along with development of internet, all governments  have paid specific attention to services according to the latest teaching and technical methods and scientific advances in the world; so that, the impact of these changes is more visible in everyday life of people. Regarding the importance of internet in presentation of services and products, governments have also turned toward widespread use of internet to offer better services. For this reason, the role of e-services and its quality is very important. This study aims to consider the effects of quality of e-services on e-loyalty of customers. To do this, a statistical random sample was selected including 170 customers of Digikala website, and data was gathered by means of questionnaire. SPSS18 and AMOS20 software were also used to analyze data and to test hypotheses. Results show that the quality of e-services has a positive and significant effect on e-loyalty of customers of Digikala.

    The Impact of E-Services Quality on Customers E-Loyalty

    Get PDF
    Nowadays, by introduction of computer to human lives along with development of internet, all governments  have paid specific attention to services according to the latest teaching and technical methods and scientific advances in the world; so that, the impact of these changes is more visible in everyday life of people. Regarding the importance of internet in presentation of services and products, governments have also turned toward widespread use of internet to offer better services. For this reason, the role of e-services and its quality is very important. This study aims to consider the effects of quality of e-services on e-loyalty of customers. To do this, a statistical random sample was selected including 170 customers of Digikala website, and data was gathered by means of questionnaire. SPSS18 and AMOS20 software were also used to analyze data and to test hypotheses. Results show that the quality of e-services has a positive and significant effect on e-loyalty of customers of Digikala.

    Lung cancer treatment outcomes in recipients of lung transplant

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    BACKGROUND: Lung transplant recipients develop lung cancer more commonly than the general population. The best treatment approach for these patients is unclear. The goal of this study is to evaluate treatment outcomes in this population. METHODS: We used the Cleveland Clinic lung transplant database to identify patients diagnosed with lung cancer at the time of or after lung transplant. Transplant and lung cancer-related data were retrospectively reviewed. RESULTS: Among 847 patients underwent lung transplant between 2005 and 2013, 17 (2%) were diagnosed with lung cancer and included. Median age was 61 (range, 48–70) years. Majority were stage I/II (n=11), one had stage IIIA, five had stage IV. Non-small cell lung cancer (NSCLC) were more common than small cell lung cancer (SCLC) (n=15 vs. 2). Curative treatment was performed as lobectomy in native lung (n=1), and radiation in transplanted lung (n=2). Chemotherapy was given in 10 patients, primarily carboplatin-based doublets with docetaxel, pemetrexed, or etoposide. Six of these received palliative chemotherapy for either metastases at diagnosis (n=3) or recurrence after early stage disease (n=3). Except for one patient with complete response, all others had progressive disease following palliative chemotherapy. Overall, patients who received chemotherapy had a median survival of 7.5 months from the initiation of chemotherapy, but 30% developed grade 5 sepsis. Median survival for stage I–IIIA and stage IV were 23.2 and 2.5 months respectively. CONCLUSIONS: Lung cancer in lung transplant recipients carries various clinical courses. Patients with metastatic disease have substantial toxicities from chemotherapy and poor survival. Early stage patients should be offered treatment with modified dosages to decrease the risk of severe toxicities

    Aberrant Signaling Pathways in Squamous Cell Lung Carcinoma

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    Lung cancer is the second most commonly occurring non-cutaneous cancer in the United States with the highest mortality rate among both men and women. In this study, we utilized three lung cancer microarray datasets generated by previous researchers to identify differentially expressed genes, altered signaling pathways, and assess the involvement of Hedgehog (Hh) pathway. The three datasets contain the expression levels of tens of thousands genes in normal lung tissues and squamous cell lung carcinoma. The datasets were combined and analyzed. The dysregulated genes and altered signaling pathways were identified using statistical methods. We then performed Fisher’s exact test on the significance of the association of Hh pathway downstream genes and squamous cell lung carcinoma

    Identifying Effective Solutions for Improving the Informative Effectiveness of Hotels’ Websites (Case Study: Top Hotels of Touristic Cities in Iran)

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    Poorinformative websites of hotels in Iranian tourist destinations has turned to a deterrent factor in attracting potential tourists from all over the world. The main goal of this study was to identify effective solutions for improving the informative effectiveness of Iranian top hotels’ websites based on interviews with 25 hotel managers (i.e. CEOs, Public Relations Managers and IT Managers). Interviewees were selected through purposive sampling from the research population (including, three, four and five star hotels of Tehran and Isfahan-the most touristic cities in Iran). Designing an initial conceptual framework for research based on literature review and analysis of the collected information from interviews, by means of open coding technique resulted in identifying four effective dimensions on informative effectiveness of hotels’ websites. Basically on the basis of their roles these dimensions were ranked as follows: customer orientation, technology orientation, marketing orientation and tendency towards security. Research results could improve informative effectiveness of hotels’ websites as well as number of domestic and especially foreign tourists through changing attitude of hotel managers and encouraging professional associations state authorities in the related field
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