Perancangan Kerangka Penilaian Kinerja Manajer Operasional Sistem Menggunakan Pendekatan Balanced Scorecard pada PT Pegadaian (Persero)

Pegadaian is a State Owned Enterprises (SOEs) is engaged in financing, with the main business is pawning services. The level of competition in the mortgage sector is currently very tight, and will continue to increase the complexity and intensity. Further pawnshop must continually improve its performance, that the company competitive advantage can be realized. Important factor to consider in this case is the performance appraisal system, because the objective performance appraisal system, comprehensive, and continuous performance of the company will continuously be reviewed and could be improved. The performance appraisal system has been used in Pegadaian is to use the merit system approach. This approach is considered highly subjective and may not represent actual employee performance. Another approach that is popular and widely used is the assessment of performance using a balanced scorecard approach, which is a strategic management system that can be used to assess the company\u27s performance objectively and comprehensively. This research is to design a framework for appraisal the performance of the employee (System Operations Manager) uses a balanced scorecard approach to the IT Operations Division of Pegadaian. Design framework for assessing performance using the balanced scorecard approach is done through two main stages, design scorecard for the mission center which then cascaded into team and personal scorecard

Perancangan Kerangka Penilaian Kinerja Manajer Operasional Sistem Menggunakan Pendekatan Balanced Scorecard pada PT Pegadaian (Persero)

Pegadaian is a State Owned Enterprises (SOEs) is engaged in financing, with the main business is pawning services. The level of competition in the mortgage sector is currently very tight, and will continue to increase the complexity and intensity. Further pawnshop must continually improve its performance, that the company competitive advantage can be realized. Important factor to consider in this case is the performance appraisal system, because the objective performance appraisal system, comprehensive, and continuous performance of the company will continuously be reviewed and could be improved. The performance appraisal system has been used in Pegadaian is to use the merit system approach. This approach is considered highly subjective and may not represent actual employee performance. Another approach that is popular and widely used is the assessment of performance using a balanced scorecard approach, which is a strategic management system that can be used to assess the company\u27s performance objectively and comprehensively. This research is to design a framework for appraisal the performance of the employee (System Operations Manager) uses a balanced scorecard approach to the IT Operations Division of Pegadaian. Design framework for assessing performance using the balanced scorecard approach is done through two main stages, design scorecard for the mission center which then cascaded into team and personal scorecard

Penerapan Metode Utaut Untuk Memprediksi Behavioral Intentions User Dalam Menggunakan Aplikasi Zabbix

Use of information technology is essential for the company, because it can increase the effectiveness and efficiency of the company\u27s performance. But the application of information technology is not always successful. One of the critical success factors of the application of information technology is the attitude of the users who use the technology. UTAUT also used by some researchers to look at the intentions and behavior of users of information technology in several areas of the company. Therefore, this study was developed by adopting the model to see the intentions of the user UTAUT Zabbix Application in PT Media Nusantara Citra Tbk. Four constructs of UTAUT used as determinants that influence the behavioral intentions (behavioral intentions user), namely performance expectancy, effort expectancy, social influence and facilitating conditions. Data in the study were tested by means of SEM (Structural Equation Model). SEM is a statistical analysis tool used to complete multilevel research model simultaneously. SEM can be used to solve equations with variables that make up a path. Data obtained through 50 questionnaires distributed to PT Media Nusantara Citra Tbk and in particular the IT Infrastructure Division. The analysis showed that behavioral intentions are significantly influenced by the user, effort expectancy and facilitating conditions, while the performance expectancy and social factors influence found no significant effect

Analisa Faktor-faktor Yang Mempengaruhi Penerimaan Dan Penggunaan Aplikasi Go-jek Menggunakan Unified Theory of Acceptance and Use of Technology (Utaut)

Gojek Application is android based application that is the entrance for customers to obtain services provided by PT Gojek Indonesia. This research was conducted to analyze the factors that affect the acceptance and use of the Gojek Application using United Theory of Acceptance and Use of Technology (UTAUT). This reseacrh was conducted on 50 people Gojek Application users are found in several locations of offices, malls, schools, colleges and the environment surrounding the housing in Jakarta. Based on research, it is known that the simultaneous factor performance expectancy, effort expectancy, social influence, and facilitating conditions and significant positive effect on use behavior Gojek Application. While partially, it is known that performance expectancy and social influence which has positive and significant effect on use behavior Gojek Application. While effort expectancy and facilitating condititions not have a positive and significant effect on use behavior Gojek Application

Analisa Penerimaan Pengguna terhadap Pegadaian Helpdesk Application Systems (Phas) pada PT Pegadaian (Persero) Menggunakantechnology Acceptance Model

— This research aims was to analyze user acceptance of Pegadaian Helpdesk Application Systems (PHAS) in PT Pegadaian (Persero), using Technology Acceptance Model (TAM). This research is a quantitative research, which uses three variables, that is independent variable (perceived ease of use), intervening variables (perceived of usefullness, attitude toward using, and behavioral intention to use), and the dependent variable (actual use). Based on the research that has been conducted, it is known that the respondents considered PHAS is quite easy to use and PHAS are considered quite useful in work. Respondent also thought that their attitude towards using and behavioral intention in the use of PHAS is a moderate level (medium). Then, respondents also have the same assumption about the actual use of PHAS, where they have a moderate valuation to actual using PHAS.Meanwhile, based on hypothesis testing, it is known that perceived ease of use significantly effect to perceived usefulness and attitude toward using PHAS. Perceived usefulness PHAS significantly effect to attitude towards using PHAS, behavioral intention to use PHAS, and actual PHAS use. Then, attitude towards using PHAS significantly effect to behavioral intention to use PHAS. And, behavioral intention to use PHAS signicantly effect to actual PHAS use. Intisari— Penelitian ini dilakukan untuk menganalisis penerimaan pengguna terhadap Pegadaian Helpdesk Application Systems (PHAS) pada PT Pegadaian (Persero), dengan menggunakan Technology Acceptance Model (TAM). Penelitian ini termasuk ke dalam kategori penelitian kuantitatif, yang menggunakan tiga variabel, yaitu variabel bebas (persepsi kemudahan penggunaan), variabel persepsi kegunaan, variabel sikap terhadap penggunaan, dan variabel minat perilaku untuk menggunakan sebagai variabel antara, serta variabel penggunaan sesungguhnya sebagai variabel terikat. Berdasarkan penelitian yang dilakukan, dapat diketahui bahwa responden menganggap PHAS cukup mudah untuk digunakan dan PHAS dianggap cukup berguna dalam bekerja. Responden juga beranggapan bahwa sikap dan minat mereka terhadap penggunaan PHAS berada dalam tingkat sedang. Kemudian, responden juga memiliki anggapan yang sama hal penggunaan PHAS sesungguhnya, di mana mereka memiliki penilaian yang biasa-biasa saja (sedang).Sementara itu, berdasarkan uji hipotesis yang dilakukan diketahui bahwa persepsi kemudahan penggunaan PHAS berpengaruh secara signifikan terhadap persepsi kegunaan PHAS dan sikap menggunakan PHAS. Persepsi kegunaan PHAS berpengaruh secara signifikan terhadap sikap menggunakan PHAS, minat menggunakan PHAS, dan penggunaan PHAS yang sesungguhnya. Kemudian, sikap menggunakan PHAS berpengaruh secara signifikan terhadap minat perilaku menggunakan PHAS. Dan, minat perilaku menggunakan PHAS berpengaruh secara signifikan terhadap penggunaan PHAS sesungguhnya. Kata Kunci— helpdesk, technology acceptance model, perceived ease of use, perceived usefulness, attitude toward using, behavioral intention to use, actual use

Penggunaan Technology Acceptance Model (Tam) Dalam Mengevaluasi Penerimaan Pengguna Terhadap Sistem Informasi Pada Pt.ari Jakarta

¾ The aim of this research is to use the Technology Acceptance Model (TAM) in evaluating the level of user acceptance of GIA Information System in PT ARI Jakarta. So that, it will be known the level of user acceptance of GIA Information Systems, and all the factors that influence the user acceptance it self. The variables in this research are consist of independent variables; perceived ease of use - PEOU, intervening variables; perceived of usefullness - PU, attitude toward using - ATU, and behavioral intention to use - BIU, and the dependent variable; actual use - AU. The method of processing and analysis of the data in this research will be analyzed descriptive statistics analysis, simple linear regression analysis, and multiple linear regression analysis by SPSS version 21. The results of this research are as follows 1) Average user ratings on all variables are high; 2) Variable PEOU have given positive and significant influence to Variable PU; 3) Variable PEOU did not has a positive and significant influence to Variable ATU; 4) Variable PU have given positive and significant influence to Variable ATU; 5) Variable PU have given positive and significant influence to Variable BIU; 6) Variable ATU did not has a positive and significant influence to Variable BIU; 7) Variable PU did not has a positive and significant influence to Variable AU; and 8) Variable BIU have given positive and significant influence to Variable ATU; Intisari ¾ Tujuan penelitian ini adalah menggunakan Technology Acceptance Model (TAM) untuk mengevaluasi tingkat penerimaan pengguna terhadap Sistem Informasi GIA di PT ARI Jakarta. Sehingga diketahui bagaimana tingkat penerimaan pengguna terhadap Sistem Informasi GIA, serta faktor-faktor apa saja yang berpengaruh dalam penerimaan pengguna tersebut. Variabel penelitian ini terdiri dari variabel bebas ; persepsi kemudahan penggunaan (PEOU), variabel antara ; persepsi kegunaan (PU), sikap terhadap penggunaan (ATU), dan minat perilaku untuk menggunakan (BIU), serta variabel bebas ; penggunaan sistem sesungguhnya (AU). Teknik pengolahan dan analisis data yang digunakan yaitu dengan menggunakan statistik deskriptif, analisis regresi linear sederhana, analisis linear berganda menggunakan SPSS versi 21. Hasil penelitian adalah 1) Rata-rata penilaian pengguna terhadap seluruh variabel penelitian adalah tinggi; 2) Variabel PEOU memiliki pengaruh positif dan signifikan terhadap Variabel PU; 3) Variabel PEOU tidak memiliki pengaruh positif dan signifikan terhadap Variabel ATU; 4) Variabel PU memiliki pengaruh positif dan signifikan terhadap Variabel ATU; 5) Variabel PU memiliki pengaruh positif dan signifikan terhadap Variabel BIU; 6) Variabel ATU tidak memiliki pengaruh positif dan signifikan terhadap Variabel BIU; 7) Variabel PU tidak memiliki pengaruh positif dan signifikan terhadap Variabel AU; dan 8) Variabel BIU memiliki pengaruh positif dan signifikan terhadap Variabel AU; Kata Kunci : technology acceptance model, perceived ease of use, perceived usefulness, attitude towards using, behavioral intention to use, actual us

Perancangan Sistem Informasi Akademik Berbasis Web Pada SMA Negeri 10 Bekasi

€” Academic information system is a web -based system that provides information about the school's academic . SMA Negeri 10 Bekasi is one of the schools that do not have a computerized information system , so as to obtain the information of parents , students , and the community must come to school. Schools that do not have this information system is considered very requires web-based academic information system in order to provide convenience to parents , students and the public in obtaining information . Software development method used is the Waterfall method. With web-based academic information system is expected to help resolve the problems . Parents and students do not need to come directly to the school to seek and obtain the required information . Thus helping to provide information quickly and accurately. Intisari—Sistem informasi akademik berbasis web adalah sistem yang memberikan informasi seputar akademik sekolah. SMA Negeri 10 Bekasi adalah salah satu sekolah yang belum memiliki sistem informasi yang terkomputerisasi, sehingga untuk mendapatkan informasi orangtua, siswa, dan masyarakat harus datang ke sekolah. Sekolah yang belum memiliki sistem informasi ini dirasa sangat memerlukan sistem informasi akademik berbasis web guna memberikan kemudahan kepada orangtua, siswa dan masyarakat dalam memperoleh informasi. Metode pengembangan perangkat lunak yang digunakan yaitu metode Waterfall. Dengan Sistem informasi akademik berbasis web ini diharapkan dapat dapat membantu menyelesaikan permasalahan. Orang tua dan siswa tidak perlu datang langsung ke sekolah untuk mencari dan mendapatkan informasi yang dibutuhkan. Sehingga membantu memberikan informasi secara cepat dan tepat

GPS Tracking Kapal Laut Menggunakan Web Service Skywave dan Google Maps API V3 pada PT. Mitra Sarana Utama Indonesia

€”Utilization of GPS technology to determine the position of a moving object, are now commonly found, such as on land transportation, air and sea transport. One provider of GPS module is Skywave. Some weaknesses in GPS Skywave today, is like information about the ship's position. Skywaves GPS can not provide information about the position of all ships at once, but could only provide information to ship one by one. Other than that, information about the ship cruise lines are also seen as less informative, because GPS Skywaves gives no special mark on the start position and end position taken by cruise ship. Skywave website also does not provide a history of the cruise ships that can be accessed by the customer in accordance with the desired date. So that needs to be built GPS Tracking Apps web-based ships that can be used to monitor the position of the ship, whose data is taken directly from the Server Skywave by using a web service that has been provided. GPS Tracking Ships can store all the history cruise ship into a database on a server PT. Mitra Sarana Utama Indonesia. Thus it can be re-displayed information according to the time selected by Customer. Customers can also display all customer ship position coordinates in the google map. Shipping route information is shown to be more informative to begin with the symbol "X" in green as the early start to a cruise and the symbol "dots" in red as the end of the cruise and the arrow symbol to indicate the direction of the cruise.Intisari— Pemanfaatan teknologi GPS untuk mengetahui posisi objek bergerak, sudah banyak ditemukan, seperti pada alat transportasi darat, udara, maupun transportasi laut. Salah satu penyedia modul GPS adalah Skywave. Beberapa kelemahan yang ditemukan pada layanan GPS Skywave saat ini, di antaranya adalah seperti informasi mengenai posisi kapal. GPS Skywaves tidak dapat menyajikan informasi mengenai posisi seluruh kapal sekaligus, tapi hanya bisa menyajikan informasi kapal satu per satu. Selain itu, GPS Skywaves tidak memberikan tanda khusus mengenai posisi awal dan posisi akhir pelayaran yang ditempuh kapal. Website Skywave juga tidak menyediakan riwayat pelayaran kapal yang bisa diakses oleh pelanggan sesuai dengan tanggal yang diinginkan. Sehingga perlu dibangun Aplikasi GPS Tracking Kapal berbasis web yang dapat digunakan untuk memantau posisi kapal, yang datanya diambil langsung dari Server Skywave dengan menggunakan web service yang sudah disediakan. GPS Tracking Kapal bisa menyimpan semua history pelayaran kapal ke dalam database pada server PT. Mitra Sarana Utama Indonesia. Sehingga informasi tersebut bisa kembali ditampilkan sesuai dengan parameter waktu yang dipilih Pelanggan. Pelanggan juga bisa menampilkan semua posisi koordinat kapal di peta google. Informasi rute pelayaran ditampilkan dengan diawali simbol “X†warna hijau dan simbol “titik†warna merah sebagai akhir pelayaran serta simbol panah untuk menunjukkan arah pelayaran.Kata Kunci— GPS Tracking, web service, Google Map API. V

Sistem Informasi Pengajuan Kredit Berbasis Web Menggunakan Agile Development Methods pada Bank Bri Unit Kolonel Sugiono

This research is intended to design web-based credit application information system using agile development methods at Bank BRI Unit Kolonel Sugiono. Currently in general the credit application process is still done manually, from the process of delivering information about credit to customers, the process of submitting credit applications, and processing data and credit files. This is considered to cause the credit application process to be ineffective and a long time. Based on these problems, then the development of a web-based credit application information system using agile development methods, which is expected to produce a quality information system in a short time. The conclusion of this study is to use agile development methods, information system development carried out can produce quality information systems and fit with software requirement in a short time