60 research outputs found

    Enterprise Systems Knowledge: A New Way to Detect Changes in the ERP Market in Central Europe

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    There are some market share estimations by analysts (Pang 2007) that give us a very raw figure on the developments of the ERP or Enterprise Systems market either globally or in certain countries. The assumptions and fundamental calculations of the market share investigations are seldom visible for the public. For countries with a broad range of enterprise system vendors like Germany where more than 600 enterprise system vendors are registered insufficient there is to do data research in that area although text-based case studies are broadly available like the honorable project \u27Experience base\u27 (Woelfle 2009). However, a detailed and industry-specific analysis of reasons for new enterprise systems answering the following questions is missing: - Movements of market shares from systems with an old technological base to newer ones? - Trends in scrapping of old systems? - Movements to a new system from the same vendor and so on. The main goal of the ongoing project \u27Enterprise Systems Knowledge\u27 is to attack these questions in a new manner

    Knowledge-based extension of ITIL process models in ERP service support

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    Business Models of ERP System Providers

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    This contribution will propose an analytically derived reference framework for business models of ERP system providers. First, ERP systems are defined. Further, implications from services marketing are outlined. The business model concept is defined and positioned against strategy and business processes. Furthermore, the business model framework is developed based on previous publications on business models and adapted to ERP system providers. The components of the business model framework are explained. This contribution concludes with a summary and further research questions

    ADJUSTMENT STRATEGIES FOR MANAGING UNANTICIPATED CHANGES IN SOFTWARE DEVELOPMENT PROCESSES

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    Software engineers face multiple challenges of managing unanticipated changes, dependencies, uncertainty, emerging demand patterns. In this contribution we focus on the process of software development and its design to especially cover unforeseen changes. The article presents a structural view on the (distributed) software engineering process introducing three domains that trigger adjustment opportunities of the engineering process. Hereafter the solution approach imposing the process model PEPMAD is outlined

    Adaptability Concepts for Enterprise Resource Planning Systems - A Component Framework

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    The research project CHANGE1 aims to bring adaptability into Enterprise Resource Planning (ERP) software systems. Adaptability is seen as a quality to manage change. This could be a reaction to a need or a proactive push to leverage potential opportunities. In any case the process change should be optimally represented in the ERP application. One of the major problems in developing adaptable software systems is the lack of systematic methods during the process of software development. For that, a pattern-based approach has been developed which covers three identified dimensions of adaptability in ERP systems. In the next step a component framework is proposed for characterising adaptable ERP software systems, regardless of venture type

    Vorwort zur Teilkonferenz [1]: Informationssysteme in Industrie und Handel

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    Analyzing Social Issues in Knowledge Organizations

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