Quality and Safety in Population Health

Why has the volume to value movement become stuck as organizations struggle with downside risk and unaccomplished goals? How do the traditional models of quality improvement and patient safety work in population health? When you are no longer changing one person’s condition, or fixing one organization’s opportunities for improvement, what do you use? This webinar will describe the translation of concepts, methods, and tools from organizational improvement to population health management and provide ideas for simple approaches to create results. Objectives Review the volume to value movement Discuss traditional models of quality improvement and patient safety in population health Describe the translation of concepts, methods, and tools from organizational improvement to population health management Provide ideas for simple approaches to create results Presentation: 56:5

Improving Patient Postpartum Show Rates Through Increased Education and Scheduling

Maternal health and patient outcomes post-pregnancy have been in the news during COVID-19 as the pandemic has underscored disparities in care and access. But the issues of access to care, and the difficulties faced by patients and providers in organizing care post-partum, have been studied by many over decades. The post-partum period is critical to women and infants not only to follow-up on pregnancy and birthing but also as the window to taking care of women’s health for a lifetime. Join us to hear about ideas for promoting follow-up care in the post-partum period implemented during a study conducted in center city Philadelphia and tested for sustainability during COVID-19. Presentation: 59:4

Driving Quality Improvement through the Morbidity and Mortality Conference Portal

Historically, morbidity and mortality conferences in surgical disciplines have been used for blaming, shaming, and explaining. Transparency was not a feature. The Department of Neurosurgery at Thomas Jefferson University Hospital decided to reconfigure their M&M conferences so that they could be used as an opportunity to focus on reporting and evidence-based medicine, and lead to quality improvement projects in the department and the neuroscience hospital. Join Dr. Ashwini Sharon to hear how that was accomplished

Reducing ED Overcrowding by Improving Inpatient Flow

Crowding in the Emergency Department can lead to long wait times to see a provider, arrive at a diagnosis, and transition to inpatient care or discharge. Better flow in the ED can improve both inpatient length of stay and patient satisfaction. LEAN tools and operational excellence design are two effective methods to reduce ED overcrowding and decrease wait times. Listen to learn how a LEAN approach reduced wait times and improved throughput in an academic emergency department. Presentation: 52:0

How to Get Results: The Impact of Operational Excellence in Healthcare

Operational Excellence provides a framework to drive meaningful change in any environment. The Webinar uses a real world case study to highlight the impact of Operational Excellence topics such as Lean, project management, and change leadership. This session focuses on strategies and tools to lead transformational efforts and improving healthcare delivery efficiency and effectiveness. Presentation: 59:2

Violence Has No Home in Healthcare

Throughout the COVID-19 pandemic, increased stress and anxiety has only further exacerbated the problem of violence in hospitals and other healthcare settings. Through the Safer Hospitals Initiative, Connecticut hospitals have united to develop and implement strategies to create a culture of safety for patients and staff within each of the institutions. This initiative applies the power of high reliability principles to standardize approaches to combatting violence in microsystems and macrosystems throughout an organization. We will share the strategies that may be replicated in your organizations to keep individuals working in healthcare organizations safer by stopping violence before it begins

High Reliability: Vital Skills, Tools and Behaviors for Healthcare Leaders

Healthcare organizations and systems are united by a shared goal of continual improvement in the quality and safety of care. Despite widespread efforts and interventions, improvement rarely occurs with the pace, scale or sustainability that healthcare leaders and providers desire and that patients need. The extreme challenges of managing a global pandemic emphasize the critical need to adapt and apply the skills, tools and behaviors of high-reliability science to healthcare settings. Presentation: 58:1

CANDOR & High Reliability: Response to Patient Harm - Arkansas Children\u27s CANDOR Journey

Harm in medicine is prevalent but preventable through adherence to high reliability principles and behaviors, and error prevention techniques. Harm reveals a complex interplay between the individuals and processes in our clinical systems and our patients and families. CANDOR, or communication and optimal resolution, grew out of 20 years of practice and research in human factors analysis, immediate and empathic communication with the affected patients and family members, and care and comfort to the caregivers. In this presentation, the implementation of the CANDOR journey at Arkansas Children\u27s will be discussed, showing how we integrated this approach with our pre-existing high reliability behaviors and tools. Presentation: 54:4

Sending ED Patients Home Safely with High-Sensitivity Troponin

The need to keep patients moving through emergency departments safely and effectively has never been more apparent. High-sensitivity troponin analysis allows more timely discharges for low-risk chest pain patients directly from the emergency department and reduces the number of observations patients. This will, in turn, allow other patients to move through the department more quickly and improve flow in the hospital as a whole. Join us to learn how to increase efficiency in your emergency department processes

High Value Approach to Prevention of Surgical Site Infection: Improving Surgeons’ Compliance

Decreasing surgical-site infections (SSI) at lower costs is important to every hospital. Join us to hear about a pilot project at Kettering Health that promoted the use of low-cost povidone-iodone nasal swabs and resulted in a 70% decrease in the SSI rate over the course of the study. This project helped Jefferson win a business innovation award