Crowding in the Emergency Department can lead to long wait times to see a provider, arrive at a diagnosis, and transition to inpatient care or discharge. Better flow in the ED can improve both inpatient length of stay and patient satisfaction. LEAN tools and operational excellence design are two effective methods to reduce ED overcrowding and decrease wait times.
Listen to learn how a LEAN approach reduced wait times and improved throughput in an academic emergency department.
Presentation: 52:0
