An examination into the role of knowledge management and computer security in organizations

Organisations develop their computer security procedures based on external guidelines such as ISO 17799 with very little provision to incorporate organisational knowledge in their security procedures. While these external guidelines make recommendations as to how an organisation should develop and implement best practices in computer security they often fail to provide a mechanism that links the security process to the organisational knowledge. The result is that often, security policies, procedures and controls are implemented that are neither strong nor consistent with the organisation's objectives. This study has examined the role of Knowledge Management in organisational Computer Security in 19 Australian SMEs. The study has determined that although the role of knowledge management in organisational computer security is currently limited, there appears to be evidence to argue that the application of knowledge management systems to organisational computer security development and management processes will considerably enhance performance and reduce costs. The study supports that future research is warranted to focus on how existing computer security standards and practices can be improved to allow for a stronger integration with organisational knowledge through the application of knowledge management systems

Determining whether ICT improves social interactions

[Abstract]: Governments are increasingly aware of the power of the Internet as medium for communication and social interaction. Using the Internet Technology on broadband provides fact access to information and communication. In Western Australia, a network neighborhood is built on the combination of these technologies as a pilot project. This technology is expected to be used by the Western Australian government in order to provide services that would realize in a better quality of life to the residents of this neighborhood. This paper presents the results of a study conducted to test whether ICT actually improves the quality of life by facilitating social interactions as this appears to be a major cause for concern. The aim of the study is to present evidence that ICT is capable of enhancing social interactions and then to justify the use of this technology for improving the quality of life. For this purpose, after studying the Network Neighborhood by a team of students, a survey was conducted among residents of a small township in Western Australia to determine the positive effect of technology or otherwise. The initial survey administered prior to the implementation of the technology indicated that people in the Picton Waters neighbourhood were socially isolated and needed social interactions to improve the quality of their lives

A discussion on the legal barriers in addressing sleeping disorders in aged care using wireless technology

[Abstract]: Disturbed sleep can affect personal well being. In the case of old people, disturbed sleep will impede recovery from any illness. Therefore, sleep quality is an essential ingredient for well being. While previous studies have provided a number of solutions based on clinical trials, it appears that 'technology' solutions are not yet caught up with the problems of sleeping specific to aged care. This 'research in progress' paper provides a conceptual model of how wireless technology solutions can provide answers to some of the monitoring problems of sleeping disorders. Based on the review conducted by the JBI on sleep research, this paper provides guidelines to future research. The paper also provides current status of regulatory issues that may affect the uptake of wireless solutions in this domain

Wireless technology and clinical influences in healthcare setting: an Indian case study

This chapter argues that current techniques used in the domain of Information Systems is not adequate for establishing determinants of wireless technology in a clinical setting. Using data collected from India, this chapter conducted a first order regrssion modeling (factor analysis) and then a second order regression modeling (SEM) to establish the determinants of clinical influences as a result of using wireless technology in healthcare settings. As information systems professionals, the authors conducted a qualitative data collection to understand the domain prior to employing a quantitative technique, thus providing rigour as well as personal relevance. The outcomes of this study has clearly established that there are a number of influences such as the organisational factors in determining the technology acceptance and provides evidence that trivial factors such as perceived ease of use and perceived usefulness are no longer acceptable as the factors of technology acceptance

The enablers and implementation model for mobile KMS in Australian healthcare

In this research project, the enablers in implementing mobile KMS in Australian regional healthcare will be investigated, and a validated framework and guidelines to assist healthcare in implementing mobile KMS will also be proposed with both qualitative and quantitative approaches. The outcomes for this study are expected to improve the understanding the enabling factors in implementing mobile KMS in Australian healthcare, as well as provide better guidelines for this process

Determinants for a generic mobile commerce transformation framework

Current technological advancement has given the necessary impetus for businesses to transform from traditional ways into to mobile business or m-businesses. This transformation has begun from the Internet era, where traditional businesses transformed to e-businesses by taking advantages of the facilities offered by the Internet. Recent development in wireless technology facilitated businesses to move further to m-businesses. Despite the development in the technical domain, it appears that businesses still struggle to comprehend the processes involved in the transformation because a proper framework is yet to evolve. This work-in-progress paper provides a background to such transformation with a method to achieve this transformation

Using ICT tools to manage knowledge: a student perspective in determining the quality of education

Within the e-learning context of a university, technology has the potential to facilitate the knowledge interaction between the source (instructor) and the recipient (students). From a literature review, it can be concluded that prior studies have not explored the types of channels that encourage knowledge transfer in this environment. For example, how explicit knowledge travels through the e-learning environment and goes through interaction processes and is received and acquired is largely unknown. According to Alavi & Leidner (2001), Information and Communication Technology (ICT) can help speed up the processes of transferring knowledge from those who have knowledge to those seeking knowledge. Within the university context, technologies such as email, Internet, IRC chat, bulletin boards and tools such as WebCT and BlackBoard have the potential to facilitate the transfer of knowledge and act as a link between source and recipient. Effective knowledge transfer has to consider effective knowledge acquisition, which are therefore inexplicably linked. Nonaka's spiral model addresses knowledge acquisition through spiraling processes in which an individual would be able to convert tacit knowledge to explicit knowledge and vice versa. According to Nonaka & Takeuchi (1995) there are four types of interaction, which give way to the conversion of one form of knowledge into another, namely tacit-to-tacit, tacit-to-explicit, explicit-to-tacit and explicit-to-explicit. In an academic environment, this can be studied as the source, either transferring tacit or explicit knowledge, and similarly as the recipient, receiving knowledge either in tacit or explicit form. Nonaka & Takeuchi (1995) also refer to this as the SECI model, where SECI stands for Socialisation, Externalisation, Combination and Internalisation. This 'Research in Progress' reports the outcomes of a study undertaken to understand how and to what extent knowledge spiraling processes and accompanying characteristics of SECI can be ICT-enabled to contribute towards the studying and learning processes for university education. A survey instrument was developed for this purpose and it is currently undergoing peer-review and other customary validity and reliability tests. Once the instrument is validated, it will be administered on about 50 tertiary students. It is hoped that the results obtained from this survey will be reported in the QIK 2005 conference

Drivers for wireless handheld technology: views from Queensland nurses

[Abstract]: The use of wireless hand held devices is becoming popular in healthcare due to its flexibility and mobility. In the nursing domain, the use of handheld devices, a specific component of wireles technology appears to be beneficial for data collection and other information management functions nurses may undertake. Studies in nursing literature have indicated that handheld devices deliver advantages and benefits at the point of care. In this study a set of 30 interviews with Queensland Nursing Staff in one district health centre was conducted over a period of three months to establish the drivers for the introduction of wireless technology among nurses. The outcome of these interviews is developed into a preliminary model and reported in this paper