Measuring the satisfaction of multimodal travelers for local transit services in different urban contexts

The importance of measuring customer satisfaction for a public transport service is apparent, even beyond more immediate marketing purposes. The present paper shows how satisfaction measures can be exploited to gain insights on the relationship between personal attitudes, transit use and urban context. We consider nine satisfaction measures of urban transit services, as expressed by a representative sample of Italian multimodal travelers (i.e. users of both private cars and public transport). We use correlations and correspondence analyses to show if and how each attribute is related to the levels of use of public transport, and how the relationship is affected by the urban context. Then we apply a recently developed method to combine ordinal variables into one score, by adapting it to work with large samples and with satisfaction measures which have a neutral point in the scale (i.e. ‘‘neither satisfied nor dissatisfied''). The resulting overall satisfaction levels and frequency of use were not correlated in our sample. We also found the highest satisfaction levels in smaller towns and the lowest ones in metropolitan cities. Since we focus on multimodal travelers, an interpretation paradigm is proposed according to which transit services must be well evaluated by car drivers in smaller towns in order to be considered a real alternative to cars. On the other hand, transit is more competitive on factual elements in larger cities, so that it can still be used by drivers, even if it is not very well evaluate

Relationship between specific (dis)utility and the frequency of driving a car

An interesting issue in contemporary travel behavior research is whether the transportation demand has to be considered purely derived from underlying activity patterns or whether a utility is also associated with traveling per se. In the latter case, substantial amendments of current planning models would be needed to represent this phenomenon adequately. Earlier research consistently gave evidence of the existence of this specific utility, but its quantification is hindered by a specific measurement problem because survey respondents tend to mingle the utility of traveling and the utility of reaching a destination. The present work defines a methodology to quantify the decrement in the specific utility of driving a car due to the presence of difficulties and self-limiting behaviors. This is in turn responsible for an alteration of driving frequency. A structural equation modeling technique is used for the analysis. The structural submodel represents the complex relationships between socio-economic variables, specific utility, and driving frequency. The measurement submodel defines the specific utility on the basis of reported self-evaluations concerning physical fitness and self-limiting behaviors while driving. An application of the method based on data collected in the 2002 National Transportation Availability and Use Survey is presented. The results show that the decrement of specific utility (which can be seen as a disutility) of driving a car has an important impact on the frequency of performing this activity compared with the derived utility that is customarily modeled through socioeconomic variables

Water resources development: engineering the future of global health

This repository item contains a single issue of Issues in Brief, a series of policy briefs that began publishing in 2008 by the Boston University Frederick S. Pardee Center for the Study of the Longer-Range Future.Pardee 2012 Summer Graduate Fellow Diana R. Gergel argues that not enough attention is paid to the public health challenge of various water-borne diseases and their relationship to the engineering design of dams in developing countries. She explores the ways in which water resources development can be planned and executed to minimize the risk of spreading or worsening water-borne diseases in nearby communities. While water resources development in the form of irrigation systems, dams, and reservoirs is essential to sustainable development on the African continent, they profoundly alter water landscapes and the surrounding ecosystems, leading to the spread of water-borne diseases. She concludes with a number of feasible solutions to this problem by altering engineering design techniques to mitigate these diseases

More than Money: The potential of cross-sector relationships

Collaboration and co-funding between foundations has seen strong and consistent development. However, less has been done to explore and document the opportunities that collaboration across sectors between foundations, public and private sector funders may provide. 'More Than Money' provides a valuable insight into what it means for funders from different sectors to work collaboratively. Examples include the Pears Foundation working with the Department for Children, Schools and Families to turn a school linking project from a small pilot to a national project, or the development of the Evaluation Support Scotland project which began through informal discussions between a small group of funders from the statutory and voluntary sector, and continued to develop through funding from the Scottish Executive.We hope that this publication will help inform and encourage funders from all sectors as they continue to explore the exciting opportunities that cross sector collaboration can offer

Megastructures: a great-size solution for affordable housing. The case study of Rome

During the 70’s and 80’s, affordable housing production in Europe faced the huge emergency caused by rising urbanization. In suburban areas of European main cities, megastructures appeared, drawing visible marks in urban fabric. Megastructures were planned to synthesize residential functions and all existing services of traditional city in unique buildings. Nowadays, these buildings are affected by bad physical conditions and they are no longer able to satisfy the needs of the contemporary demand. The proposed paper investigates the genesis of housing megastructures with particular regards to the Italian case and council housing districts realized in Rome within the 1st public plan for council and affordable housing (1964), an original plan for the settlement of 700,000 inhabitants. A focus will be proposed concerning the differences between megastructures and traditional big buildings and the main connections between the spread of great-size buildings and the industrialization and automatization of construction techniques. An insight about possible future regenerations intervention is suggested

CV Exemplar and Links

a pdf and word format document which level 1 students can use as an examplar or template for their CV. Also includes links to example CVs and sites which help of creating CV