The Effect Of Service Quality And Trust On Consumer Satisfaction Users Of Online Grab Ojek Transportation In Bima City

This study aims to determine the effect of service quality and trust partially and simultaneously on consumer satisfaction using online ojek transportation user sGrab in Bima City. The approach used in this research is using an associative approach. The population in this study is all consumers who use Grab in the city of Bima with a sample of 96 respondents with the sampling technique used is purposive sampling. Data collection techniques used are observation, questionnaires, and literature study. The data analysis technique used was validity test and reliability test, classical assumption test, multiple linear regression analysis, correlation coefficient, coefficient of determination and t test and F test processed using the Statistical Product and Service Solution (SPSS) version 20 program. The results showed that service quality and trust partially and simultaneously have a positive and significant effect on consumer satisfaction using online ojek transportation users Grab  in Bima Cit

Pengembangan Kompetensi Mahasiswa Melalui Pelatihan Magang Online Saat Pandemi Covid 19

This activity is carried out in collaboration with 3 Universities in the City of Tasikmalaya with the Financial Services Institution in the Capital Market to develop student competencies through an apprenticeship training program. This activity is carried out for 30 working days starting from February 2021 to March 2021 with a rotating system considering the training period during the Covid 19 pandemic. Internships are carried out online and once a week carried out offline with a rotating system to avoid crowds and maintain health protocols. With this work apprenticeship, it is hoped that students participating in the apprenticeship who are final year students can prepare themselves in the real world of work after graduating from college, where apprenticeships are also expected to be able to apply the theories obtained during college to be able to apply them in companies or institutions where they work. This activity is carried out with assistance from lecturers and tutors from the company. The implementation of this internship resulted in participants being able to learn firsthand the stock trading system at the Indonesia Stock Exchange with direct supervision of the trading market and be able to see how the marketing administration of opening a share account