19 research outputs found
Organizational Climate on Employees’ Work Passion: A Review
This paper presented in-depth review of recent literature focused on organizational climate and employee’s work passion and organizational commitment within academician of public and private Universities in Malaysia. An argument is put forward that there is a causal link between good organizational climate and the employees work passion and commitment in an organization. A conceptual model of organizational climate and employee’s work passion and organizational commitment is presented that provides an explanation of the linkage between these variables. This paper addressed the employee’s needs and expectation from the employer in the aspect of organizational climate and commitment. Thus, by exploring the recent literature, this paper provides a critical review about the role of organizational climate, and therefore, enhances further knowledge and understanding of employee’s work passion as well as organizational commitment
Customer Satisfaction Towards KR1M Products
The objective of this study was to investigate the association between product flexibility, product quality and advertising on consumer satisfaction among the consumers of Kedai Rakyat 1Malaysia (KR1M), which was established by the government of Malaysia in order to provide common households products at a affordable price to the poor and low income households in Malaysia. This study employed a cross-sectional design and used a self-administered questionnaire and collected data from 150 KR1M consumers in Kota Bharu, Kelantan, Malaysia. Findings of this study noted that product flexibility, product quality and advertising has a significant positive association with consumer satisfaction. In order to reach its full potential and achieve the overall goal of this development initiative, KR1M initiative should be more focus on providing more shopping options through increasing product flexibility, improve product quality and increase advertising
Critically Evaluating the Role of Branding, Services and Strategy on Customer Loyalty
Nowadays, customers becoming fastidious while choosing hotel as their lodging during vacation or trip. This study examined the relative importance of hotel factors in relation to customers’ overall satisfaction levels with their experience in the hotel and the likelihood of returning to the same hotel. Using a cross-sectional design, this study examined how Branding, Services, and Strategy influence customers’ loyalty. Data was collected from 187 tourists. Findings of this study indicated that branding and services provided by hotels has a significant positive effect on consumer loyalty. Managers should therefore emphasize on service and branding in order to build long term relationship need to maintaining customer’s loyalty, which is crucial for the survival in today’s competitive business environment. Key words: Branding; Services; Strategy; Customer Loyalty; Hotels; Malaysi
Personality traits, individual resilience, openness to experience and young digital entrepreneurship intention
Digital entrepreneurship can be a potential alternative solution for addressing challenges faced by young people and future workers in Asia. Additional studies are required to enhance comprehension of digital entrepreneurship given the insufficiency of research conducted in this domain. This research seeks to uncover possible determinants that could impact the desire to engage in digital entrepreneurship, with a specific focus on personal traits, resilience, and the level of educational services. The participants in this study are university students as they represent the potential future workforce and potential digital entrepreneurs. A total of 517 sample data (212 Malaysian, 305 Indonesian) were collected through online surveys towards students in Malaysia and Indonesia. The study used a brief version of The Big Five Personality Traits, CD-RISC resilience scale, Liñán & Chen entrepreneurship intention scale, and Parasuraman, Zheitaml, Berry SERVQUAL to gather data. To analyze the data, the study employed structural equation modeling. The results suggest that the intention to pursue digital entrepreneurship is affected by both an individual's openness to experience and their resilience. Additionally, the study revealed that service quality is a factor that affects both digital entrepreneurship intention and resilience. This study provides new understanding of digital entrepreneurship intention antecedents and implies that improvement on education quality service can foster student’s intention to digital entrepreneurship and their resilience
Turnover intention and its antecedents: The mediating role of work–life balance and the moderating role of job opportunity
Due to the higher attrition rate in higher education institutions (HEIs), the attraction and retention of top talents in higher education have become a challenge for human resource (HR) professionals. The primary area of discussion among business executives and HR professionals is how top talent can be retained and maintained. Thus, the purpose of this study is to examine the impact of human resource management practises (HRMPs), oraganisational reputation (OGR), occupational prestige (OPP) and work–life balance (WLB) on turnover intention (TOI) of the academics working in HEIs. The study also aims to examine WLB as a mediator and job opportunity (JBO) as a moderator of the relationships mentioned above. Data collected through an online survey from 466 respondents were analysed using partial least square structural equation modelling. The findings of the study showed that OGR, OPP and WLB were negatively related to TOI. However, the impact of HRMPs on TOI was not direct; instead, it was mediated by WLB. The findings also demonstrated that WLB significantly mediated the relationship between OGR and OPP. Furthermore, the results also confirmed that JBO significantly moderated the relationship between WLB and TOI. The findings of the study provide guidelines for a comprehensive retention strategy and a holistic model of academics TOI that can assist HR professionals, policymakers and management in developing an effective strategic recruitment and retention plan
Factors associated with the perception of risk and knowledge of contracting the SARS-Cov-2 among adults in Bangladesh : analysis of online surveys
This study investigated the perception and awareness of risk among adult participants in Bangladesh about Coronavirus Disease 2019 (COVID-19). During the lockdown era in Bangladesh at two different time points, from 26−31 March 2020 (early lockdown) and 11−16 May 2020 (late lockdown), two self-administered online surveys were conducted on 1005 respondents (322 and 683 participants, respectively) via social media. To examine risk perception and knowledge-related factors towards COVID-19, univariate and multiple linear regression models were employed. Scores of mean knowledge (8.4 vs. 8.1, p = 0.022) and perception of risk (11.2 vs. 10.6, p < 0.001) differed significantly between early and late lockdown. There was a significant decrease in perceived risk scores for contracting SARS-Cov-2 [β = −0.85, 95% CI: −1.31, −0.39], while knowledge about SARS-Cov-2 decreased insignificantly [β = −0.22, 95% CI: −0.46, 0.03] in late lockdown compared with early lockdown period. Self-quarantine was a common factor linked to increased perceived risks and knowledge of SARS-Cov-2 during the lockdown period. Any effort to increase public awareness and comprehension of SARS-Cov-2 in Bangladesh will then offer preference to males, who did not practice self-quarantine and are less worried about the propagation of this kind of virus
Prevalence and factors associated with mental health impact of COVID-19 pandemic in Bangladesh : a survey-based cross-sectional study
Background: Feelings of isolation, insecurity, and instability triggered by COVID-19 could have a long-term impact on the mental health status of individuals. Objectives: The aim of this study was to examine the prevalence of mental health symptoms (anxiety, depression, and stress) in Bangladesh and the factors associated with these symptoms during the COVID-19 pandemic. Methods: From 1 to 30 April 2020, we used a validated self-administered questionnaire to conduct a cross-sectional study on 10,609 participants through an online survey platform. We assessed mental health status using the Depression, Anxiety, and Stress Scale (DASS-21). The total depression, anxiety, and stress subscale scores were divided into normal, mild, moderate, severe, and multinomial logistic regression was used to examine associated factors. Findings: The prevalence of depressive symptoms was 15%, 34%, and 15% for mild, moderate, and severe depressive symptoms, respectively. The prevalence of anxiety symptoms was 59% for severe anxiety symptoms, 14% for moderate anxiety symptoms, and 14% for mild anxiety symptoms, while the prevalence for stress levels were 16% for severe stress level, 22% for moderate stress level, and 13% for mild stress level. Multivariate analyses revealed that the most consistent factors associated with mild, moderate, and severe of the three mental health subscales (depression, anxiety, and stress) were respondents who lived in Dhaka and Rangpur division, females, those who self-quarantined in the previous seven days before the survey, and those respondents who experienced chills, breathing difficulty, dizziness, and sore throat. Conclusion: Our results showed that about 64%, 87%, and 61% of the respondents in Bangladesh reported high levels of depression, anxiety, and stress, respectively. There is a need for mental health support targeting women and those who self-quarantined or lived in Dhaka and Rangpur during the pandemic
Social capital : the neglected criterion of women entrepreneurs success
Entrepreneurship forms a crucial part of the economic system through out the globe. Moreover, it is the main key to economic growth and human development, for nations aiming and coping with competitiveness and globalisation. In between the fast paced world, more and more women take up responsibility and not-letting go of opportunities to venture the world of entrepreneurs. Despite the challenges of capital, skill and equal opportunity, women entrepreneurs make headlines every now and then. However, the challenges remain real for those who engage in small scale entrepreneurship activities in the form of financial capital, human capital and social capital. This book attempts to bring understanding on the importance of social capital, as it is the most underrated capital among the three capitals above mentioned. The structure and flow of the book is in such a way (step by step, research based structure) to make it clear on how the authors concluded that social capital creates competitive advantage which is an important factor for the success of women entrepreneurs