Dissociation, Association, or Addition? Conceptualizing the Interplay of Mechanisms for Recombinant Digital Innovation in Service Systems

Recombinant innovation is a useful approach to generate new digital service solutions with the help of established resources. However, it is unclear how its underlying mechanisms are interrelated and why they are applied. Based on theory from service systems and digital innovation, we analyze the interplay of dissociative, associative, and additive recombination by using the example of the media industry in a multiple case study. We find that the three mechanisms are applied in a supplementary concatenation and triggered by internal and external drivers. We contribute to IS literature by developing a conceptual model that illustrates the nexus of the mechanisms based on digital technologies as the central resource in service systems

Is Newer Always Better? Assessing Recombination Types of Digital Services

Organizations rely on recombination to develop new innovative services. However, a comprehensive understanding of the influence of different recombination types on user perceptions of such services is missing. Based on theory from service science and the concept of recombinant digital innovation, we derived a TAM-based research model to study how associative and additive recombination types influence user perceptions of services and tested it in an online experiment with 362 participants. Our results show that additive recombination types are more capable of positively affecting perceived novelty, perceived value, and adoption intention than associative types, which is dependent on the respective setting of the service. We contribute to research by shedding light on the influence of different recombination types on user perceptions of services and the need for operand-specific digital innovation in service systems. Practitioners can use our findings to improve the configuration of service systems

Doing Well by Doing Fair? Investigating the Effect of Users’ Fairness Perceptions on Adoption Intentions of Services

Within the IS discipline, the concept of fairness as a determinant for social good recently gained attention. However, a comprehensive understanding of the influence of different fairness dimensions on user perceptions and their adoption intention of new technologies is missing. Based on fairness research, the FAIRSERV model, and the technology acceptance model, we derived a research model to study how users’ fairness perceptions along different dimensions influence their adoption intentions in the context of online services. We tested our model in an online experiment with 407 participants. Our results show that perceived distributive, procedural, and interactional fairness positively influence users’ perceived overall fairness regarding an online service, which, in return, positively influences their adoption intentions. We contribute to IS research by shedding light on the societal impact of fairness in the context of adopting new digital services. Practitioners can utilize our findings to improve their service offerings

Exploring Digital Transformation’s Impact on Organizational Identity with an Archetype Framework

Recently, IS scholars draw attention on the inter-relation between digital transformation and organiza-tional identity. However, little is known about how digital transformation processes affect organizations’ identity change. We assume to grasp this complex phenomenon by distinguishing different manifesta-tions of digital transformation related to organiza-tional structures and modes of value creation, expect-ing each to have distinctive effects on changing or-ganizational identity. We capture these differing ef-fects in an archetype framework as a heuristic for future research

Competitive Recombination of Digital Technologies in the TV-Media Industry

In light of the digitalization and its corresponding developments, the relationship between digital technologies and recombinant innovation is unclear. As the market for TV-broadcasting companies is currently experiencing extensive changes, the question comes up how these organizations can generate competitive advantages by recombining digital technologies. Based on the value spaces framework and recombination mechanisms we aim to gain first insights into the specifics of recombinant innovation in television organizations. Following a qualitative multiple-case study approach, we investigate recombination of digital technologies in three firms. We identify four patterns that conceptualize how TV-broadcasters recombine digital technologies in order to generate new competitive digital solutions. With this research we contribute to the IS literature by providing insights on the concrete peculiarities of digitally facilitated recombination, which can serve as a theoretical basis for future research

Enablers of Recombinant Digital Innovation in Service Systems from Media

The ability to recombine established digital technologies is a central driver for developing innovative service solutions within service systems. However, factors that enable the application of mechanisms for recombinant digital innovation in service systems are somewhat vague, leading to unwitting recombination efforts. Based on theory from service science and digital innovation literature, we investigate which innovation capabilities are necessary to apply recombination mechanisms by using the example of service solution development in the media industry in a multiple case study. We identify specific enablers for associative and additive recombination mechanisms embedded within an organization\u27s IT application portfolio, structure, culture, capabilities, and partnerships. We contribute to IS literature by providing insights on the prerequisites for recombinant innovation in service systems. Our conceptual framework helps managers focus on implementing appropriate enablers for their respective digital innovation strategy

Digitale Innovationen durch Rekombination fördern

Mithilfe sogenannter digitaler Rekombination können im gesamten Unternehmen aus bestehenden digitalen Lösungen neue, innovative Lösungen geschaffen werden. Das Controlling kann das Management beim Fördern dieser Art der Innovation unterstützen, indem es die Fähigkeit zur Rekombination im Unternehmen bewertet und dadurch steuerbar macht

Investigating the Impact of Digital Transformation on Organizational Identity in an SME: Insights from an In-Depth Case Study

The relationship between digital transformation and organizational identity is an immanent topic in IS, which is especially relevant for small- and medium-sized enterprises (SMEs) due to their reliance on implementing digital technologies to stay competitive. However, little is known about this relationship in this specific context. Based on theories and concepts about digital transformation, organizational identity, and SMEs, we conducted an in-depth case study with a German Mittelstand company in the engineering sector. Building on a conceptual archetype framework, we reveal that different manifestations of digital transformation have different impact on organizational identity. Thereby, we contribute to IS research by highlighting the mutual dependency of these concepts and by underlining the necessity for being aligned to the specifics of SMEs. Moreover, we derive practical implications for managers that help to anticipate the effects of digital transformation within their strategic decision processes