Cinq façons de maîtriser la logistique organisationnelle, les backends et les flux de travail

Organizational backends and logistics are often complex and many institutions set-up their workflows based on manual and tedious processes that negatively shape their interactions with stakeholders. Incorporating new technologies can be intimidating, however there exists a plethora of financially and technically accessible resources, that don’t require any coding knowledge, that institutions can utilize to enhance their organizational workflow and stakeholder experience. Guided by our own learning experiences in optimal logistical set-up and user design, we wish to highlight five effective and easily implementable tricks to aid higher institutions and student groups in healthcare accomplish their administrative duties.Les backends et la logistique des organisations sont souvent complexes et de nombreuses institutions établissent leurs flux de travail sur la base de processus manuels et fastidieux qui influencent négativement leurs interactions avec les parties prenantes. L'intégration de nouvelles technologies peut être intimidante, mais il existe une pléthore de ressources financièrement et techniquement accessibles, qui ne nécessitent aucune connaissance en codage, que les institutions peuvent utiliser pour améliorer leur flux de travail organisationnel et l'expérience des parties prenantes. Guidés par nos propres expériences d'apprentissage en matière de mise en place d'une logistique optimale et de conception pour l'utilisateur, nous souhaitons mettre en avant cinq astuces efficaces et faciles à mettre en œuvre pour aider les établissements supérieurs et les groupes d'étudiants en soins de santé à accomplir leurs tâches administratives

Five ways to get a grip on organizational logistics, backends, and workflows

Organizational backends and logistics are often complex and many institutions set-up their workflows based on manual and tedious processes that negatively shape their interactions with stakeholders. Incorporating new technologies can be intimidating, however there exists a plethora of financially and technically accessible resources, that don’t require any coding knowledge, that institutions can utilize to enhance their organizational workflow and stakeholder experience. Guided by our own learning experiences in optimal logistical set-up and user design, we wish to highlight five effective and easily implementable tricks to aid higher institutions and student groups in healthcare accomplish their administrative duties.Les backends et la logistique des organisations sont souvent complexes et de nombreuses institutions établissent leurs flux de travail sur la base de processus manuels et fastidieux qui influencent négativement leurs interactions avec les parties prenantes. L'intégration de nouvelles technologies peut être intimidante, mais il existe une pléthore de ressources financièrement et techniquement accessibles, qui ne nécessitent aucune connaissance en codage, que les institutions peuvent utiliser pour améliorer leur flux de travail organisationnel et l'expérience des parties prenantes. Guidés par nos propres expériences d'apprentissage en matière de mise en place d'une logistique optimale et de conception pour l'utilisateur, nous souhaitons mettre en avant cinq astuces efficaces et faciles à mettre en œuvre pour aider les établissements supérieurs et les groupes d'étudiants en soins de santé à accomplir leurs tâches administratives

Personal Protective Equipment Portraits Canada (PPC)-Humanization and surveying mask-wearing nationally.

BackgroundPersonal Protective Equipment (PPE) Portraits is a hybridized art and medical intervention that lessens the alienating appearance of PPE through wearable, smiling headshot pictures. During the pandemic, the use of these portraits was expanded, but Canadian initiatives offered portraits only to immediate stakeholders. PPE Portraits Canada (PPC) aimed to provide PPE portraits to any Canadian healthcare institution and surveyed healthcare workers (HCW) regarding these portraits' impact.MethodsUniversity student volunteers founded PPC via online platforms and coast-to-coast collaborations that allowed any HCW nationwide to request a free portrait via an accessible online form. PPC has gathered feedback from participating HCWs directly via an anonymous and bilingual survey.Results70% of HCWs wore their portraits "always" or "usually", 69% of HCWs "definitely would" recommend their portrait, 89.5% of HCWs found that the PPE portraits made a difference in their experiences with patients and 74% found the same for their colleagues. The pre- and post-effect of the portraits, led to a 37.5% greater likelihood that HCWs felt "connected" or "very connected" to patients/residents. For the thematic analysis, 70% or more of the comments were rated as positive, with less than 5% of comments being rated as negative.ConclusionThis model's logistical framework can be expanded beyond PPE portraits to other initiatives with limited resources, allowing them to reach and positively impact diverse populations. HCW feedback was predominantly positive. The optimal design and impact of PPE portraits on patients and HCWs should be studied further to improve portrait adoption

Example of the portrait backings and direct resizing feedback from a healthcare worker (HCW).

Example of the portrait backings and direct resizing feedback from a healthcare worker (HCW).</p

PPE Portraits Canada workflow.

BackgroundPersonal Protective Equipment (PPE) Portraits is a hybridized art and medical intervention that lessens the alienating appearance of PPE through wearable, smiling headshot pictures. During the pandemic, the use of these portraits was expanded, but Canadian initiatives offered portraits only to immediate stakeholders. PPE Portraits Canada (PPC) aimed to provide PPE portraits to any Canadian healthcare institution and surveyed healthcare workers (HCW) regarding these portraits’ impact.MethodsUniversity student volunteers founded PPC via online platforms and coast-to-coast collaborations that allowed any HCW nationwide to request a free portrait via an accessible online form. PPC has gathered feedback from participating HCWs directly via an anonymous and bilingual survey.Results70% of HCWs wore their portraits “always” or “usually”, 69% of HCWs “definitely would” recommend their portrait, 89.5% of HCWs found that the PPE portraits made a difference in their experiences with patients and 74% found the same for their colleagues. The pre- and post-effect of the portraits, led to a 37.5% greater likelihood that HCWs felt “connected” or “very connected” to patients/residents. For the thematic analysis, 70% or more of the comments were rated as positive, with less than 5% of comments being rated as negative.ConclusionThis model’s logistical framework can be expanded beyond PPE portraits to other initiatives with limited resources, allowing them to reach and positively impact diverse populations. HCW feedback was predominantly positive. The optimal design and impact of PPE portraits on patients and HCWs should be studied further to improve portrait adoption.</div

PPE Portrait mosaic art installation.

This mosaic was created in collaboration with the Art and Heritage Centre of the McGill University Health Centre (MUHC) to recognize, thank and commemorate all frontline workers and to those who contributed to the positive impact of PPE Portraits Canada. The PPE headshot portraits of MUHC workers are featured here as pixels coming together to form the image of a healthcare professional at the Montréal General Hospital. This is one of 3 mosaics installed within MUHC hospitals (picture used with permission from the healthcare worker).</p

File: (n = 186) PPC survey.

BackgroundPersonal Protective Equipment (PPE) Portraits is a hybridized art and medical intervention that lessens the alienating appearance of PPE through wearable, smiling headshot pictures. During the pandemic, the use of these portraits was expanded, but Canadian initiatives offered portraits only to immediate stakeholders. PPE Portraits Canada (PPC) aimed to provide PPE portraits to any Canadian healthcare institution and surveyed healthcare workers (HCW) regarding these portraits’ impact.MethodsUniversity student volunteers founded PPC via online platforms and coast-to-coast collaborations that allowed any HCW nationwide to request a free portrait via an accessible online form. PPC has gathered feedback from participating HCWs directly via an anonymous and bilingual survey.Results70% of HCWs wore their portraits “always” or “usually”, 69% of HCWs “definitely would” recommend their portrait, 89.5% of HCWs found that the PPE portraits made a difference in their experiences with patients and 74% found the same for their colleagues. The pre- and post-effect of the portraits, led to a 37.5% greater likelihood that HCWs felt “connected” or “very connected” to patients/residents. For the thematic analysis, 70% or more of the comments were rated as positive, with less than 5% of comments being rated as negative.ConclusionThis model’s logistical framework can be expanded beyond PPE portraits to other initiatives with limited resources, allowing them to reach and positively impact diverse populations. HCW feedback was predominantly positive. The optimal design and impact of PPE portraits on patients and HCWs should be studied further to improve portrait adoption.</div

Survey results summary measuring experiences of health care workers with portrait badges by badge size.

Survey results summary measuring experiences of health care workers with portrait badges by badge size.</p

Response type, themes, and subthemes for the thematic analysis.

Response type, themes, and subthemes for the thematic analysis.</p

pone.0298052.t001 - Personal Protective Equipment Portraits Canada (PPC)–Humanization and surveying mask-wearing nationally

pone.0298052.t001 - Personal Protective Equipment Portraits Canada (PPC)–Humanization and surveying mask-wearing nationally</p